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ESET PROTECT Enterprise vs Lumu comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
17th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Anti-Malware Tools (9th)
Lumu
Ranking in Extended Detection and Response (XDR)
16th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
9
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (10th), Network Detection and Response (NDR) (6th)
 

Mindshare comparison

As of March 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.9%, down from 5.6% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 1.3%, up from 0.6% compared to the previous year. The mindshare of Lumu is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.9%
Lumu1.3%
ESET PROTECT Enterprise1.3%
Other92.5%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Provides comprehensive monitoring and policy implementation with room for memory optimization
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.
JJ
Director, Information Technology at a educational organization with 201-500 employees
Constant monitoring and analysis boosts network security
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more periodic webinars might be helpful. Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares. As the community grows for Lumu then that will improve, but that is not really a criticism of Lumu, they simply have not been around that long.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like about Cortex XDR by Palo Alto Networks is that it is a comprehensive solution that contains everything the organization may need when using endpoints."
"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."
"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"Cortex is the best tool for endpoint detection, with playbooks that automate and gather endpoint logs, block malicious processes, and update incident tickets, showcasing end-to-end processes with automation in investigation and reducing the analysis workflow."
"After installing this solution, it identified, blocked, and provided the complete attack chain, which was very helpful."
"Cortex XDR by Palo Alto Networks has helped lighten the load of our security analysts because it was the major tool that we were using and the one we utilized most."
"It has pretty much everything we need and works well within the Palo Alto ecosystem."
"The tech support from ESET is amazing, and I would rate it as ten out of ten."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"We can easily manage resources, disable or enable clients and update them."
"ESET's strong points are that it is an unintrusive, easy-to-maintain, and deploy antivirus solution."
"Regarding real-time analytics and threat detection capabilities in ESET PROTECT Enterprise, I find them excellent."
"The solution doesn't have high memory usage."
"The technical support of ESET is very good."
"Lumu protects against threats immediately and handles them in time."
"I like Lumu's simple user interface. When we deployed it, we got full access, allowing us to identify IP addresses on the network and connect machine names to users. It helped us identify and block threats via the firewall. I also appreciate the chat support and ticket closure process. We're currently reviewing network detection solutions, and my recommendations include Lumu, Sentinel, and a few others. Regarding functionality and user-friendliness, I would recommend Lumu over the others."
"The automated response to incidents works effectively out of the box, and the number of interfaces and platforms it can work with is impressive."
"The tool's support team helps partners resolve any problems with the product."
"Lumu has impacted my organization positively by providing continuous visibility into network compromise, allowing us to detect threats that were previously unnoticed, significantly reducing our mean time to detect and improving our ability to quickly validate and respond to incidents."
"Most of it is automated, so I do not have to watch it to get alerts."
"You can access external links, playbooks, MITRE Matrix, and a lot of information."
"The context provided by the tool is very complete, it includes the miter matrix, playbooks, links, hashes, and much more."
 

Cons

"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."
"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"The solution lags to the real-time scenarios here and there."
"We would also like to have advanced tech protection and email scanning."
"The playbooks could be improved to include more functionalities or actions."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"They need to reduce the number of notifications on the endpoints."
"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."
"Certain updates prompt the computer to restart automatically. Users have complained that it initiates computer restarts during their work without intervention."
"The tool is complex and expensive."
"Sometimes, the connection to the machine requires troubleshooting."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers."
"They need to reduce the number of notifications on the endpoints."
"It would be good if we could access the physical logs."
"Lumu is solid for compromise detection, but there are a few areas where it could be improved, including deeper integration with SIEM and XDR, asset context enrichment, custom detection tuning, automated response capabilities, and reporting customization."
"The free version is minimal compared to the full version."
"I am happy with the current features. However, one important one is to improve the reports."
"Nothing so far needs to be improved."
"Lumu's ability to discover threats is an area of concern where improvements are needed."
"The reports need improvement."
"The integration with different vendors and endpoints could be improved."
 

Pricing and Cost Advice

"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"Our customers have expressed that the price is high."
"The pricing is a little bit on the expensive side."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"I don't recall what the cost was, but it wasn't really that expensive."
"It's about $55 per license on a yearly basis."
"I feel it is fairly priced."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"The product is cost-effective compared to one of its competitors."
"ESET PROTECT Enterprise is affordable."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"It is the cheapest solution we found."
"Compared to Lumu, other solutions are more expensive. SentinelOne was a bit cheaper, and another provider's price structure is unclear, but Lumu fit our budget nicely. SentinelOne's cost depends on the number of devices, and it might be similar to Lumu's, depending on deployment."
"The tool is available at a good price. The tool offers a good and competitive price for customers."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Comms Service Provider
13%
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Financial Services Firm
10%
Insurance Company
9%
Comms Service Provider
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with ESET Protect?
One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional com...
What is your primary use case for ESET Protect?
My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely o...
What advice do you have for others considering ESET Protect?
I suggest that other users considering ESET PROTECT Enterprise utilize this platform to manage all their laptops and ...
What do you like most about Lumu?
Lumu protects against threats immediately and handles them in time.
What needs improvement with Lumu?
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that co...
What is your primary use case for Lumu?
We use it as our managed SOC instead of contracting with an MSP. It coordinates endpoint and gives us a single pane o...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ESET Protect, ESET File Security
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
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Find out what your peers are saying about ESET PROTECT Enterprise vs. Lumu and other solutions. Updated: February 2026.
884,933 professionals have used our research since 2012.