

OpenText Enterprise Security Manager and Exabeam compete in the SIEM category. Based on features, Exabeam seems to have the upper hand due to its user-friendly approach, whereas OpenText is noted for comprehensive capabilities but requires skilled personnel.
Features: OpenText offers customization, integration capabilities, and a powerful correlation engine, while also excelling in versatile threat detection and comprehensive security management. Exabeam provides User and Entity Behavior Analytics with robust incident response and advanced analytics, including timeline and session views, offering flexibility and ease of use for less technical users.
Room for Improvement: OpenText's complexity can be a drawback, needing skilled personnel for optimal setup, although recent improvements have been noted in technical support. Its GUI and product performance require enhancement alongside better dashboards. Exabeam could improve its integration capabilities and streamline adaptive rule processing to reduce false positives and also benefit from better dashboards.
Ease of Deployment and Customer Service: OpenText ensures solid on-premises deployment but requires experienced teams, whereas Exabeam provides flexibility between on-premises and cloud-based implementations, meeting the needs of organizations seeking cloud solutions. OpenText's customer service has improved with timeliness issues still present, whereas Exabeam offers responsive technical support with better customer alignment.
Pricing and ROI: OpenText ESM is expensive yet justifies costs through comprehensive features and integration capabilities, often resulting in high ROI for larger enterprises, especially in compliance and incident responses. Exabeam offers a flexible pricing model based on user counts or gigabits per day, appealing to those looking for cost-effective, scalable deployments. Both solutions provide substantial ROI by enhancing security operations and reducing incident response times.
Exabeam offers more machine learning models that detect anomalies.
I have seen a return on investment with Exabeam Fusion SIEM, and it is worth the money.
I find that using ArcSight Enterprise Security Manager (ESM) provides a valuable return on investment as it serves as a single point of glass for logs and data analysis.
I would rate Exabeam Fusion SIEM support team a nine out of ten; I do not give anyone a perfect score.
Even with TAM support from Exabeam, many issues go unresolved.
I also had the chance to look at the documentation, and the documentation is good.
I would rate the technical support of ArcSight Enterprise Security Manager (ESM) a nine as they are always available and responsive whenever we open a case.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
I believe Exabeam Fusion SIEM is excellent regarding scalability, and I would rate it at approximately an eight out of ten.
Regarding Exabeam's scalability and how well it adapts to its customers' needs, I would rate it an eight.
It is easy to scale, and I have not encountered any issues when we require more storage or deployment.
It lacks some capabilities compared to other tools available in the market.
Regarding stability, I would rate Exabeam Fusion SIEM at approximately eight to eight and a half out of ten because it is very stable.
These problems were not frequent, and the last six to eight months have been stable.
Overall, I think Exabeam's stability level is good.
I would rate the stability of ArcSight Enterprise Security Manager (ESM) a nine because I have not encountered significant issues, unlike other solutions that sometimes have database errors.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
The correlation rules are excellent.
I have explored the SaaS version; it offers many new features.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
The pricing for Exabeam Fusion SIEM is not cost prohibitive, but it was a little more than I initially thought.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller ones might find it expensive.
I appreciate that Exabeam Fusion SIEM has so many rules built in, approximately eight hundred and fifty, and almost five hundred fifty integrations along with the behavior histograms.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
The log analysis feature is particularly valuable as it allows analysts to interpret intrusion-related logs efficiently.
The ability to interpret data is highly valued.
| Product | Mindshare (%) |
|---|---|
| Exabeam | 1.7% |
| OpenText Enterprise Security Manager | 1.6% |
| Other | 96.7% |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 59 |
Exabeam offers intuitive interfaces, detailed dashboards, and powerful analytics to enhance security investigations. Its machine learning detects complex threats with automation streamlining tasks for efficiency and integration with AWS.
Exabeam stands out with its robust cybersecurity management capabilities, offering advanced user behavior analytics and incident detection tools. Security teams can use its systems to monitor events, create investigative timelines, and analyze log data. While praised for easy use, it benefits from initial training for optimal utilization. Challenges include the need for better flexibility, cost-management, and enhanced AI integration. However, it facilitates seamless AWS integration, real-time updates, and vulnerability prioritization within business contexts. Improvements in dashboard customization and overall performance, especially in UI and log ingestion, could enhance usability.
What are Exabeam's key features?Exabeam is widely used across industries such as finance and government for cybersecurity management. Organizations leverage its capabilities for integrating logs, protecting sensitive environments, and supporting compliance efforts. Its tools aid in detecting anomalies and managing security operations within infrastructures effectively.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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