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Exabeam vs OpenText Enterprise Security Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Exabeam Fusion SIEM enhances anomaly detection with machine learning, benefiting financial institutions with cost savings, though pricing is unclear.
Sentiment score
4.9
ROI from OpenText Enterprise Security Manager varies widely, influenced by threat detection, compliance benefits, and prevention of incidents.
Exabeam offers more machine learning models that detect anomalies.
Analyst at a government with 1,001-5,000 employees
 

Customer Service

Sentiment score
6.3
Exabeam's support is praised for responsiveness and expertise but criticized for delays and inadequate regional assistance.
Sentiment score
5.4
OpenText Enterprise Security Manager support receives mixed reviews, with common complaints about slow resolution and inadequate expertise in complex issues.
Their response time is slow compared to other technical support teams.
Lead Technical Engineer Security at a tech services company with 11-50 employees
I also had the chance to look at the documentation, and the documentation is good.
Solution Architect at CTC
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
Senior Security Engineer at Valuepoint Systems
 

Scalability Issues

Sentiment score
7.3
Exabeam is scalable and suitable for growing needs, despite some latency issues and varying user ratings from six to nine.
Sentiment score
5.9
OpenText Enterprise Security Manager is scalable for large deployments but faces cost challenges at the logger level.
Regarding Exabeam's scalability and how well it adapts to its customers' needs, I would rate it an eight.
Solution Architect at CTC
It lacks some capabilities compared to other tools available in the market.
Senior Security Engineer at Valuepoint Systems
 

Stability Issues

Sentiment score
7.2
Exabeam is stable and reliable, handling data well, though improvements are needed in patch application and scanning speed.
Sentiment score
5.1
OpenText Enterprise Security Manager is stable and reliable, though performance varies with challenges in virtualization and specific components.
These problems were not frequent, and the last six to eight months have been stable.
Lead Technical Engineer Security at a tech services company with 11-50 employees
Overall, I think Exabeam's stability level is good.
Solution Architect at CTC
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Senior Security Engineer at Valuepoint Systems
 

Room For Improvement

<p>Exabeam faces issues with integration, support, UI usability, documentation, performance, staffing, and MITRE ATT&amp;CK coverage, impacting overall efficiency.</p>
OpenText Enterprise Security Manager needs user interface upgrades, better integration, improved documentation, and enhancements in analytics and scalability.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
Lead Technical Engineer Security at a tech services company with 11-50 employees
Exabeam's integration capabilities are not good, as Exabeam has a very limited number of integrations and no out-of-box integration.
Solution Architect at CTC
I have explored the SaaS version; it offers many new features.
Analyst at a government with 1,001-5,000 employees
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Senior Security Engineer at Valuepoint Systems
 

Setup Cost

Exabeam offers a flexible and reasonably priced model with competitive annual licensing, considered more affordable than Palo Alto.
OpenText Enterprise Security Manager is costly but offers robust features and scalability, with possible discounts and cost management strategies.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
Senior Security Engineer at Valuepoint Systems
 

Valuable Features

Exabeam stands out for its user-friendly interface, automation, integration with AWS, and powerful machine learning for threat detection.
ArcSight offers advanced threat detection, robust integration, customizable dashboards, and automates event correlation for efficient security operations.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Analyst at a government with 1,001-5,000 employees
Exabeam's UEBA is the most valuable feature that I have found so far.
Solution Architect at CTC
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
Lead Technical Engineer Security at a tech services company with 11-50 employees
The ability to interpret data is highly valued.
Senior Security Engineer at Valuepoint Systems
 

Categories and Ranking

Exabeam
Ranking in Security Information and Event Management (SIEM)
15th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
User Entity Behavior Analytics (UEBA) (1st), Security Incident Response (4th), Threat Intelligence Platforms (TIP) (9th), Security Orchestration Automation and Response (SOAR) (11th), AI-Powered Cybersecurity Platforms (9th)
OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Exabeam is 1.7%, up from 1.3% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Exabeam1.7%
OpenText Enterprise Security Manager1.5%
Other96.8%
Security Information and Event Management (SIEM)
 

Featured Reviews

DH
Solution Architect at CTC
Improved threat detection has provided clear user risk insights and streamlined incident response
Exabeam's UEBA is the most valuable feature that I have found so far. Exabeam's UEBA displays the type of description that it could show in a console regarding one particular user, the rating that it shows, and how vulnerable the user is, which is very good. Exabeam's automation for incident response is very good. The machine learning capabilities of Exabeam are also good.
DayaramGoyal - PeerSpot reviewer
Vice President, Technology at Cache Digitech Pvt Ltd.
Integration shines but threat detection and technical support need attention
Regarding threat detection capabilities, I think OpenText Enterprise Security Manager covers the MITRE ATT&CK framework at an average level, and on a scale of one to ten, I would rate it only five. They have to improve in those areas in terms of threat detection capabilities. For ArcSight, they need to give the complete package, with UBA being part of that. They have added it, but I question what capabilities are there, especially on the SOAR side where they have to improve because the SIEM was very strong. For the SOAR side, because SIEM was very strong when they were earlier launched, but for SOAR, they were integrating with third-party solutions initially, and then they built the capability. They have acquired some company, but it is not up to that potential. They slowly and gradually lost that ground to Splunk, QRadar, and other companies, so when anybody talks about the full capabilities, they are not thinking about Micro Focus as of now. I would desire additional features in OpenText Enterprise Security Manager, especially on the SOAR side, and maybe on the UBA side, as threats intel and all, which are part of bundled solutions. Those are the areas they have to improve so that customers can trust and enhance those things, and maybe the customers will feel they should go for this product. As of now, if we are evaluating our own scenario, we are not even thinking about it. Earlier, that was not the scenario when they were selling this SIEM solution in the market; everybody was thinking OpenText was the default option, but now, if you're looking for a complete solution stack, nobody is even considering it.
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
6%
Marketing Services Firm
12%
Manufacturing Company
9%
Financial Services Firm
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise57
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What is your experience regarding pricing and costs for Exabeam Fusion SIEM?
I do not have much information about the pricing. However, I am aware that Exabeam is cheaper than Palo Alto based on discussions in meetings.
What needs improvement with Exabeam Fusion SIEM?
Exabeam's integration capabilities are not good, as Exabeam has a very limited number of integrations and no out-of-box integration, which is an area where Exabeam should improve. I have noticed th...
Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
 

Also Known As

No data available
Micro Focus ArcSight, HPE ArcSight, ArcSight
 

Overview

 

Sample Customers

Hulu, ADP, Safeway, BBCN Bank
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Find out what your peers are saying about Exabeam vs. OpenText Enterprise Security Manager and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.