No more typing reviews! Try our Samantha, our new voice AI agent.

Exabeam vs OpenText Enterprise Security Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Exabeam Fusion SIEM provides cost savings, a seven out of ten ROI rating, and enhanced security with machine learning.
Sentiment score
4.9
OpenText Enterprise Security Manager aids compliance and threat detection, though ROI clarity varies due to costs and licensing model.
Exabeam offers more machine learning models that detect anomalies.
Analyst at a government with 1,001-5,000 employees
I have seen a return on investment with Exabeam Fusion SIEM, and it is worth the money.
Enterprise Account Manager South at a outsourcing company with 201-500 employees
I find that using ArcSight Enterprise Security Manager (ESM) provides a valuable return on investment as it serves as a single point of glass for logs and data analysis.
Cloud Security Archirect at IBM
 

Customer Service

Sentiment score
6.3
Exabeam's customer service is praised for responsiveness but faces concerns over response delays and regional support limitations.
Sentiment score
5.4
OpenText Enterprise Security Manager receives mixed reviews, with inconsistent technical support and reliance on self-resolution despite improvements.
I would rate Exabeam Fusion SIEM support team a nine out of ten; I do not give anyone a perfect score.
Enterprise Account Manager South at a outsourcing company with 201-500 employees
Even with TAM support from Exabeam, many issues go unresolved.
Lead Technical Engineer Security at a tech services company with 11-50 employees
I also had the chance to look at the documentation, and the documentation is good.
Solution Architect at CTC
I would rate the technical support of ArcSight Enterprise Security Manager (ESM) a nine as they are always available and responsive whenever we open a case.
Cloud Security Archirect at IBM
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
Senior Security Engineer at Valuepoint Systems
 

Scalability Issues

Sentiment score
7.3
Exabeam is praised for scalability, ease of expansion, and SaaS benefits, despite minor performance concerns with filters and latency.
Sentiment score
5.9
OpenText Enterprise Security Manager is adaptable but costly, with licensing concerns affecting budget forecasting despite user satisfaction.
I believe Exabeam Fusion SIEM is excellent regarding scalability, and I would rate it at approximately an eight out of ten.
Enterprise Account Manager South at a outsourcing company with 201-500 employees
Regarding Exabeam's scalability and how well it adapts to its customers' needs, I would rate it an eight.
Solution Architect at CTC
It is easy to scale, and I have not encountered any issues when we require more storage or deployment.
Cloud Security Archirect at IBM
It lacks some capabilities compared to other tools available in the market.
Senior Security Engineer at Valuepoint Systems
 

Stability Issues

Sentiment score
7.2
Exabeam is stable, meeting user expectations, with minor issues like errors and patch-related downtime resolved swiftly.
Sentiment score
5.1
OpenText Enterprise Security Manager's stability varies by environment, requiring proper setup; recent patches improve performance but challenges persist.
Regarding stability, I would rate Exabeam Fusion SIEM at approximately eight to eight and a half out of ten because it is very stable.
Enterprise Account Manager South at a outsourcing company with 201-500 employees
These problems were not frequent, and the last six to eight months have been stable.
Lead Technical Engineer Security at a tech services company with 11-50 employees
Overall, I think Exabeam's stability level is good.
Solution Architect at CTC
I would rate the stability of ArcSight Enterprise Security Manager (ESM) a nine because I have not encountered significant issues, unlike other solutions that sometimes have database errors.
Cloud Security Archirect at IBM
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Senior Security Engineer at Valuepoint Systems
 

Room For Improvement

Exabeam needs improved real-time analysis, customization, and integration, alongside better UI, documentation, and quicker updates and response times.
Users seek better reporting, UX, licensing, enhanced performance, integration, automation, AI advancements, and improved support and training.
The correlation rules are excellent.
Enterprise Account Manager South at a outsourcing company with 201-500 employees
I have explored the SaaS version; it offers many new features.
Analyst at a government with 1,001-5,000 employees
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
Lead Technical Engineer Security at a tech services company with 11-50 employees
I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
Cloud Security Archirect at IBM
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
Senior Security Engineer at Valuepoint Systems
 

Setup Cost

Exabeam's pricing is seen as reasonable and flexible, competitive against pricier rivals, with no extra costs beyond licensing.
OpenText Enterprise Security Manager is considered costly, with varied licensing options, and negotiation advised for potential discounts.
The pricing for Exabeam Fusion SIEM is not cost prohibitive, but it was a little more than I initially thought.
Enterprise Account Manager South at a outsourcing company with 201-500 employees
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
Senior Security Engineer at Valuepoint Systems
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller ones might find it expensive.
Cloud Security Archirect at IBM
 

Valuable Features

Exabeam offers user-friendly analytics, automation, clear dashboards, and strong integration, excelling in security investigations and incident response.
OpenText Enterprise Security Manager offers versatility, strong vendor support, effective event correlation, and user-friendly integration for enhanced security analysis.
I appreciate that Exabeam Fusion SIEM has so many rules built in, approximately eight hundred and fifty, and almost five hundred fifty integrations along with the behavior histograms.
Enterprise Account Manager South at a outsourcing company with 201-500 employees
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
Lead Technical Engineer Security at a tech services company with 11-50 employees
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Analyst at a government with 1,001-5,000 employees
The log analysis feature is particularly valuable as it allows analysts to interpret intrusion-related logs efficiently.
Cloud Security Archirect at IBM
The ability to interpret data is highly valued.
Senior Security Engineer at Valuepoint Systems
 

Categories and Ranking

Exabeam
Ranking in Security Information and Event Management (SIEM)
14th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
21
Ranking in other categories
User Entity Behavior Analytics (UEBA) (1st), Security Incident Response (5th), Threat Intelligence Platforms (TIP) (9th), Security Orchestration Automation and Response (SOAR) (10th), AI-Powered Cybersecurity Platforms (9th)
OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
23rd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
99
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Exabeam is 1.7%, up from 1.4% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.6%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Exabeam1.7%
OpenText Enterprise Security Manager1.6%
Other96.7%
Security Information and Event Management (SIEM)
 

Featured Reviews

reviewer2265966 - PeerSpot reviewer
Enterprise Account Manager South at a outsourcing company with 201-500 employees
Advanced analytics have transformed our threat detection and streamlined incident investigations
I would appreciate seeing additional dashboards in Exabeam Fusion SIEM or perhaps more options or the ability to customize them further. While we can customize them currently, there may be additional options available. I value the outcomes navigator because it matches the log piece to the use cases, which is helpful. The correlation rules are excellent. I am interested in whether there are additional threat intelligence feeds available that we could use, whether we can integrate our own, or if we could ingest different ones.
SM
Cloud Security Archirect at IBM
Unified log analysis has strengthened incident detection and supports continuous attack simulation
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
900,747 professionals have used our research since 2012.
 

Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
7%
Computer Software Company
7%
Financial Services Firm
15%
Construction Company
11%
Marketing Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise59
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What is your experience regarding pricing and costs for Exabeam Fusion SIEM?
I would say the pricing for Exabeam Fusion SIEM is not cost prohibitive, but it was a little more than I initially thought.
What needs improvement with Exabeam Fusion SIEM?
I would appreciate seeing additional dashboards in Exabeam Fusion SIEM or perhaps more options or the ability to customize them further. While we can customize them currently, there may be addition...
Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller one...
What needs improvement with ArcSight Enterprise Security Manager (ESM)?
I do not have any areas for improvement in ArcSight Enterprise Security Manager (ESM) as I have not delved deeply into it; overall, it is a good package. I would like to see the detection and respo...
 

Also Known As

No data available
Micro Focus ArcSight, HPE ArcSight, ArcSight
 

Overview

 

Sample Customers

Hulu, ADP, Safeway, BBCN Bank
Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Find out what your peers are saying about Exabeam vs. OpenText Enterprise Security Manager and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.