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ExaGrid EX Series vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExaGrid EX Series
Ranking in Deduplication Software
8th
Average Rating
9.0
Reviews Sentiment
6.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
IBM ProtectTIER
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Backup and Recovery (65th)
 

Mindshare comparison

As of May 2026, in the Deduplication Software category, the mindshare of ExaGrid EX Series is 5.7%, down from 9.0% compared to the previous year. The mindshare of IBM ProtectTIER is 2.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software Mindshare Distribution
ProductMindshare (%)
ExaGrid EX Series5.7%
IBM ProtectTIER2.5%
Other91.8%
Deduplication Software
 

Featured Reviews

DG
Information Technology advisor at Lotus Consulting
Improvements in data storage efficiency and customer support experience
ExaGrid EX Series and Veeam was easy to set up, and it worked seamlessly. It was very simple to use. We rarely needed to touch the ExaGrid boxes, except for upgrades. With the systems engineer from ExaGrid, and with our common knowledge of backup software, it was very easy to use. The performance was good, the interface was good, and the GUI was good. When ExaGrid introduced the air gapped feature, it was almost complete. Almost every hardware vendor has an air gapped feature, but they were significantly ahead of other vendors. The air gapped and immutable storage are very nice features. The price compared to other competitors was good with better features. It is not a cheap product, but compared to the features, it is a good competitor.
AG
Technical Lead at a manufacturing company with 10,001+ employees
Provides a short-term backup, archive, and cataloging for 20,000 people in our organization
The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ExaGrid has improved my organization in the way that we get reliable backups with very little administration."
"The tool has improved backup and recovery times. One of the key features contributing to this improvement is the landing zone and deduplication retention zone. When data is in the landing zone, the process is fast, ensuring smooth backup and recovery operations at high speeds. However, the process becomes slower for long-term backups moved to the retention zone due to fragmentation. So, if the data is older than a few days, the speed may be limited, especially for non-deduplicated data in the landing zone."
"The equipment is pretty solid."
"The most valuable feature is the ease of use and data deduplication. It's extremely easy to use and does a very good job of data deduplication and compression."
"One of the most valuable aspects of the ExaGrid EX Series is the support."
"One of the main features is the landing zone, it is a particular space where the information is not duplicated."
"The solution easily integrates with the backup targets, such as Veeam."
"It is a solid and a quite simple solution, which is a good combination. The customers like the simplicity and its scale-out capacity. They like the support pricing, and even the extension capacity pricing, a fixed price, which the executive is offering in Czech market."
"The solution is highly stable."
"If you are looking for a reliable and scalable enterprise-class solution, you should consider this solution."
"The command-line interface is good."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The most valuable features are the Self-Service, and the ability to search the data."
"The cataloging is the best feature, as it takes millions of frames for the backup and, because it's incremental, it takes less time to complete."
"In terms of stability, I've found it to be very stable."
"Overall IBM ProtectTIER is a great solution."
 

Cons

"The solution could improve by switching to a flash-type solution rather than the spinning drives that they currently use."
"The support is not that fast to deal with our concerns. It is next day support, they could improve on the speed."
"I would like for them to develop direct cloud integration with a third-party cloud. Direct integration with AWS and other cloud providers."
"I would like for them to develop direct cloud integration with a third-party cloud. Direct integration with AWS and other cloud providers."
"When speaking about a scale-out, you want to have better equipment. You cannot just add a disc to the foreign equipment. You have to buy another one and put it together, like parallel."
"The product's documentation can be made more precise."
"The solution could improve by switching to a flash-type solution rather than the spinning drives that they currently use. However, we have not had any failure with the spinning drives. The flash-type drives are more up-to-date and are something that is in their roadmap."
"The one place where we are sometimes losing the opportunity with ExaGrid is that a few customers still require a fiber channel connectivity, which is not always possible."
"The backup for a large amount of data is slow."
"Setting up the system to work with legacy equipment is a bit complex at times."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"The configuration wizards are still complex and hard to navigate."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"It is unmanageable. Support would be good."
"IBM ProtectTIER could improve by being more user-friendly."
"My advice to anybody who is considering this solution is to conduct a proof of concept first because everybody's needs are different, and this product is not suitable for every kind of backup."
 

Pricing and Cost Advice

"The current agreement has 21 terabytes of free space and it cost approximately $35,000."
"The previous solutions I have used both included the Backup Software and the Appliance making it hard to compare to this solution. However, overall the solution is reasonably priced for the features you receive. ExaGrid EX Series is priced better than HP, Dell, and possibly Commvault which I have compared in the past."
"My company had to pay 1,60,000 EUR for the system we use, and the payment was made just once for the system and five years of full support."
"I rate ExaGrid EX Series' pricing eight to nine out of ten."
"In comparison to other solutions, it's affordable. They're all too expensive."
"This solution is very expensive."
"IBM ProtectTIER is an expensive solution."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
10%
Computer Software Company
9%
Healthcare Company
6%
Manufacturing Company
16%
Construction Company
16%
Financial Services Firm
12%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What needs improvement with ExaGrid EX Series?
Everything can always be better, so I would give it a nine.
What is your primary use case for ExaGrid EX Series?
We used ExaGrid EX Series as a landing zone for Veeam software. Initially they did not have immutable storage, but when they released that feature, we implemented it. We used it with Veeam software...
What advice do you have for others considering ExaGrid EX Series?
I was a customer. My overall rating for ExaGrid EX Series is 9 out of 10.
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Also Known As

EX Series
No data available
 

Overview

 

Sample Customers

NCI Group, North Attleborough Public School, North Kingstown School Department, NPS Pharmaceuticals, Prudential Douglas Elliman, Rathbone Brothers PLC, Rio Hondo College, Ruder Finn, Sarah Lawrence College
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about ExaGrid EX Series vs. IBM ProtectTIER and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.