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Exterro vs kCura Relativity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Exterro
Ranking in eDiscovery
4th
Average Rating
8.2
Reviews Sentiment
5.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
kCura Relativity
Ranking in eDiscovery
5th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the eDiscovery category, the mindshare of Exterro is 2.9%, down from 4.3% compared to the previous year. The mindshare of kCura Relativity is 5.5%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Exterro2.9%
kCura Relativity5.5%
Other91.6%
eDiscovery
 

Featured Reviews

reviewer2844027 - PeerSpot reviewer
Assistant Professor of Cybersecurity and Digital Forensics at a university with 1,001-5,000 employees
Hands-on forensic training has bridged academic learning and real-world investigation practice
Speed has been an issue, but at the same time, I wasn't sure if that is particularly something that could be improved because I understand that there are large forensic images and can take a significant amount of time to process. That has been one thing with my students. Usually when they're doing a lab, they have to take a lot of time to actually process the image. Sometimes I actually give them processed images for the latter labs, but when it comes to creating the disk images themselves and processing the images, it takes a lot of time. At the same time, sometimes the memory and hardware requirements could be demanding as well, specifically for lower-spec machines that students usually have. Although we do have lab machines that FTK runs on smoothly, for machines that students use, sometimes they can't be very high-end, so that is a real constraint. Since I am in academia, I would actually think more in terms of the academic pricing and licensing model. I would really appreciate if Exterro actually has an academic pricing or licensing model. Sometimes the cost could be a barrier. If Exterro has an academic program where it could partner up with universities to even give out exam vouchers or have some students sit for the exam with a reduced price and work with the institution, that would be really great.
HR
Legal Associate at Elevate
Easy to categorize documents and offers transparent view of documents
I found Relativity very useful because it's easy to categorize documents. If you get more complex litigation, like around 500,000 or 1,000,000 documents, it's easier to categorize them in Relativity. So, it's a more powerful tool for reviewing documents. I haven't faced any problems using Relativity yet. I found it very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Exterro has had a positive impact on my organization by bringing many conveniences and delivering quick answers so that the board can make the best decision between terminating someone or even finding out if the person under investigation is or is not guilty in that incident."
"As a forensic science student, I can realistically use Exterro for all of my academic work."
"The biggest positive impact on students of Exterro has been readiness, as they actually graduate with hands-on experience in an industry-standard platform that employers use, which essentially bridges the gap between academic learning and real-world practice."
"In my opinion, the best feature Exterro offers is the in-depth imaging process it provides."
"In my opinion, the best features Exterro offers are complete, cheap, and free solutions."
"It takes a lot of manual processes out, saves time, and lowers overall organizational risks."
"We like the reporting functionality. It just seems very clean."
"Exterro has positively impacted my organization by providing many features that aid in fast investigations of images, machines, systems, or files."
"The ease of navigation from dock to dock, and that kind of usability, is quite helpful."
"Unquestionably, kCura Relativity is a scalable solution."
"The solution has great searching capabilities, and it's very reliable."
"The most valuable feature from my perspective are the Kepler; it's a component that is more technical and directly related to the development companies that will be using it, allowing you to create custom APIs and gather most of the information that is not available in the standard API that they offer."
"There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team."
"The searching capability of the product is definitely very valuable to our organization."
"Caplets are a very good technical feature."
"I like Relativity's blackout feature, as well as the Case Dynamics function."
 

Cons

"I think one of the pain points I had was the number of emails that had to be sent out. If there was a way to just maybe reduce the bulk — that would be great."
"Exterro could be improved because the documentation seems to be very short, and sometimes the kickoff setup is very tricky and confusing."
"Sometimes the memory and hardware requirements could be demanding as well, specifically for lower-spec machines that students usually have."
"In my opinion, Exterro can be improved with more accessible prices."
"Exterro can be improved by adding more sandboxing plugins or features since investigations increasingly require finding malicious files, processes, or any kind of DLLs or EXEs."
"I haven't seen anything on AI merging with Relativity."
"You are charged per user. It can get pretty expensive if you have a lot of users in your organization."
"The platform's integration of advanced AI features could further enhance its capabilities."
"I think RelativityOne, because it is so powerful, can be very difficult to use and there's a lot that can go wrong if you don't know how to use it."
"They require more built-in support for some third-party applications."
"I would definitely not recommended it unless you have someone who has had experience with it and knows how to work the program."
"There are a lot of bugs on the development side."
"I think there is a lot of room for improvement because we have encountered a lot of bugs especially on the development side."
 

Pricing and Cost Advice

Information not available
"Users are typically charged a fee per user account and a separate fee based on the amount of data processed and hosted."
"The pricing is extremely complicated."
"It's worth the money."
"They are maintaining the per gigabyte pricing, and it's based on tiers of how much data you host with them."
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Top Industries

By visitors reading reviews
University
10%
Outsourcing Company
10%
Construction Company
8%
Insurance Company
7%
Manufacturing Company
13%
Legal Firm
13%
Financial Services Firm
11%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise4
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise4
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Exterro?
The pricing for me is acceptable, though not comfortable considering I live in Brazil. The exchange questions for the dollar make it quite difficult.
What needs improvement with Exterro?
I am not frustrated with Exterro; I appreciate the changes, but I think it could enhance by continuing to evolve. The perfect score does not exist, but giving it a nine reflects that it is not perf...
What is your primary use case for Exterro?
My main use case for Exterro is to conduct forensics about fraud in payments and identify fraud in transactions while supporting federal policies in Brazil regarding fraudsters. It helps me identif...
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Also Known As

Exterro Fusion
Relativity
 

Overview

 

Sample Customers

Allstate, Statoil, AOL, Nike, Citgo, Target, UnitedHealth Group, Microsoft, MetLife, VISA, Oracle, American Express
Webb & Tyler
Find out what your peers are saying about Exterro vs. kCura Relativity and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.