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ExtraHop Reveal(x) for IT Operations vs OpenText AI Operations Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in IT Operations Analytics
13th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (71st), Network Diagnostics (10th), Network Packet Capture (6th)
OpenText AI Operations Mana...
Ranking in IT Operations Analytics
5th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Event Monitoring (3rd), Cloud Monitoring Software (20th)
 

Mindshare comparison

As of September 2026, in the IT Operations Analytics category, the mindshare of ExtraHop Reveal(x) for IT Operations is 4.2%, up from 3.1% compared to the previous year. The mindshare of OpenText AI Operations Management is 4.4%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
OpenText AI Operations Management4.4%
ExtraHop Reveal(x) for IT Operations4.2%
Other91.4%
IT Operations Analytics
 

Featured Reviews

Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"It gives you full 360-degree visibility into your entire infrastructure."
"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"This is a must-try product."
"ExtraHop is far ahead of anything comparable in the industry."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"It's very scalable and it does seem capable of accepting the volume."
"Once it is in there, it's extremely robust."
"After I think ten years of using OML, we finally had some nice dashboards, which enabled us to get more insight and produce reports."
"I rate OpenText Operations Bridge as a solid nine on a scale of one to ten."
"The preloaded rules and ways to monitor your systems are a must."
"You can create an application topology that shows relationships between different components."
"OpsBridge is powerful, comprehensive, and well suited to organizations with the budget to justify it."
"The most valuable feature is its ability to integrate with everything."
 

Cons

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"The solution could get more aggressive in the discounting of the overall cost."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"This solution would be improved if it had the ability to retain data longer."
"Additional out-of-the-box solutions and use cases would be nice."
"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."
"I would evaluate them as weak, unfortunately. They're barely bearable in the quality of the guys that support us."
"We need improvements in delivering quality reports from OBM and in integrating Operations Bridge with other components like UCMDB for asset discovery."
"The product might currently have a lot of new features, however, I don't have information about these new features, so it's possible it may require updates in that area."
"Level 1 technical support is incompetent. I'm almost afraid to open tickets because I know I'll be asked the same thing 8 times."
"The initial setup of this tool is complex for people who lack experience with it."
"The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
 

Pricing and Cost Advice

"The pricing is fair considering the value provided."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"Setup costs can be high depending on the partner, but it is worth it."
"The licensing cost for this solution is approximately $1,000 USD."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"It is competitive."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"The cost is very high."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
11%
Construction Company
11%
Healthcare Company
9%
Outsourcing Company
16%
Financial Services Firm
15%
Construction Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...
 

Also Known As

No data available
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. OpenText AI Operations Management and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.