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ExtremeAnalytics vs New Relic comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeAnalytics
Ranking in IT Operations Analytics
15th
Average Rating
0.0
Reviews Sentiment
7.5
Number of Reviews
3
Ranking in other categories
Network Management Applications (26th)
New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (10th), IT Infrastructure Monitoring (10th), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (6th)
 

Mindshare comparison

As of November 2026, in the IT Operations Analytics category, the mindshare of ExtremeAnalytics is 2.3%, up from 1.3% compared to the previous year. The mindshare of New Relic is 8.1%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
New Relic8.1%
ExtremeAnalytics2.3%
Other89.6%
IT Operations Analytics
 

Featured Reviews

Dushan  Niranga - PeerSpot reviewer
Product Manager at Connex Information Technologies
User-friendly initial setup, reliable, and effective wireless intrusion prevention
ExtremeAnalytics is used for reporting and monitoring The most valuable feature of ExtremeAnalytics is wireless intrusion prevention. ExtremeAnalytics could improve application control. The URL filtering is not working properly. We have had issues with the reports and heat maps not working as…
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The application response latency is valuable and suitable for troubleshooting."
"The solution's scalability is a ten out of ten."
"The most valuable feature of ExtremeAnalytics is wireless intrusion prevention."
"The initial setup of ExtremeAnalytics is straightforward and user-friendly."
"If someone reports an issue we’ll always go to New Relic first; that’s where it becomes a good product in and of itself."
"New Relic has positively impacted my organization regarding my main area of interest, which is performance tests, and by using New Relic, I received a lot of information to improve my systems."
"The thing that's nice about New Relic is it doesn't try and do everything, it does what it does."
"Overall, it improves the experience of the customers and site users."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"We have been able to automate a lot of our interactions with it."
"We were able to save $1,000 per month."
"The versatility of the solution is its most valuable feature."
 

Cons

"ExtremeAnalytics could improve application control. The URL filtering is not working properly. We have had issues with the reports and heat maps not working as expected. We have been receiving download errors when attempting to retrieve the heat maps and reports."
"There are issues with cloud distribution of the servers, and it could be faster."
"The solution's stability needs to be improved."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"Better error reporting Better ability to drill-down into errors"
"<p>New Relic can be improved in a few areas. I noticed that some things can be easily done through Splunk but not through New Relic.</p>"
"I have logged a bug in their Ping Monitor within Synthetics and I need more improvement in this area."
"Stack traces don’t go far enough. They get to a point, indicate a question mark, and then stop."
"It’s really powerful with a lot of features, but some training and documentation from New Relic would be useful."
"The agents are updated quite frequently, but New Relic doesn't offer tools for doing the upgrade in large environments."
 

Pricing and Cost Advice

"The pricing is an eight out of ten."
"The price of the solution is approximately $100 to $120 and is paid annually."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"The price was one of the reasons we chose this solution."
"I think the pricing is reasonable."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"Cost is significant with a lot of extras."
"The price depends on how many agents you want."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise80
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Also Known As

Extreme Application Analytics, Purview
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about ExtremeAnalytics vs. New Relic and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.