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ExtremeCloud IQ vs IBM Tivoli NetCool comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeCloud IQ
Ranking in Network Management Applications
12th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
IBM Tivoli NetCool
Ranking in Network Management Applications
14th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Network Management Applications category, the mindshare of ExtremeCloud IQ is 2.8%, up from 2.7% compared to the previous year. The mindshare of IBM Tivoli NetCool is 3.9%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
ExtremeCloud IQ2.8%
IBM Tivoli NetCool3.9%
Other93.3%
Network Management Applications
 

Featured Reviews

Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
Unified licensing and AI-driven control have simplified multi-site management and boosted automation
There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable. The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again."
"The most valuable feature is that you can assign zero trust policies from the user, as a result policy enforcement is very good, it's simple to use and it can traverse multiple switches."
"The management/monitoring system really helps a lot in managing and monitoring the WiFi environment."
"We have over 100 offices across the state, and remote management has saved us thousands of dollars in travel and time."
"The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere."
"Since these APs are controller-less they are very dependable and easy to configure."
"a true controller-less approach, where each Access Point is 100% independent from the management system."
"I am taking over the Director of Technology position in a few days and I am thrilled to say that I have no worries at all about our wireless network."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The solution has very good integration capabilities."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Full featured - event/fault management, performance management, topology map, discovery, RCA, event enrichment, Proviso will chart data from almost any source with a variety of aggregation options."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"It's very easy to use."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia."
 

Cons

"The only thing that I can think of would be for them to provide a standard out-of-the-box WiFi policy template that could work as temp default setup without having to build a functional network policy in the Hive Manager."
"The only area of improvement we made ourselves so far is the temporary visitor solution in HiveManager NG which is quasi non-existent."
"The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow."
"A nice-to-have would be the possibility to set an expiry date for guest users in the User Manager."
"I struggled with the documentation. I expected comprehensive documentation and videos but found them to be too simple."
"Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises."
"In the early days there were some stability issues with the code, but they corrected them quickly."
"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."
"UI is outdated, very old legacy."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"From a customer perspective, it is quite an expensive solution to initially implement and then support."
"This is another one of those suites glued together from a myriad of acquisitions and it shows once you get under the hood."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"The solution is too expensive."
"The installation could be simplified, and technical support could be faster."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
 

Pricing and Cost Advice

"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."
"I am not involved in the price, but I am sure that it is not cheap."
"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."
"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
"Price-wise, it is a reasonable tool."
"Bring the cost down."
"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."
"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."
"The price of the product is too expensive."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Customers are required to pay a licensing fee."
"Licensing fees are paid on a yearly basis."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
9%
Outsourcing Company
15%
Financial Services Firm
13%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise14
Large Enterprise24
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
The automated provisioning and zero-touch provisioning in ExtremeCloud IQ help with the deployment of mass products. For example, when I'm going to add 200 CCTV cameras to the network and they are ...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
Tivoli NetCool
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about ExtremeCloud IQ vs. IBM Tivoli NetCool and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.