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ExtremeCloud IQ vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeCloud IQ
Ranking in Network Management Applications
12th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (16th)
IBM Tivoli NetCool
Ranking in Network Management Applications
10th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Network Management Applications category, the mindshare of ExtremeCloud IQ is 2.9%, down from 2.9% compared to the previous year. The mindshare of IBM Tivoli NetCool is 3.7%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool3.7%
ExtremeCloud IQ2.9%
Other93.4%
Network Management Applications
 

Featured Reviews

Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
Unified licensing and AI-driven control have simplified multi-site management and boosted automation
There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable. The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What's most valuable for me in ExtremeCloud IQ is easy management."
"Aerohive has been a very good solution for us, and we have always been able to get great service and great support."
"The amount of time spent troubleshooting wireless issues is now non-existent so our ROI is priceless as it stands."
"Aerohive has been the perfect fit for a University like us."
"The management/monitoring system really helps a lot in managing and monitoring the WiFi environment."
"The HiveManager integration with the VPN Gateway is awesome."
"What's most valuable for me in ExtremeCloud IQ is easy management. It also has centralized administration, so you don't have to go to the customer site to program it. It can be programmed remotely."
"ExtremeCloud IQ is a complete package with the pilot and the co-pilot feature that gives me full visibility of the network."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"Anything is possible with Tivoli. It's quite a robust system."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"It's very easy to use."
"The solution is a complete package; it has various useful elements including inventory management and incident management packaged inside it, and anything is possible with Tivoli since it is quite a robust system that offers a lot of useful integration capabilities."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The Netcool solution is great, and it's very easy to use."
 

Cons

"The firewall inside the AP is a little limited in what it can do."
"When there are errors, the description could be worded better to give you a better idea of what is wrong."
"A better user interface is needed as it's more complex than other vendor's interfaces."
"Aerohive configuration management can be little hard to understand for someone who has never worked with it."
"From our perspective, we would love to see Aerohive provide faster feature enhancement in their Virtual Appliance to match the features with the cloud solution more quickly."
"I have had some stability issues with the older AP110/AP120 models taking newer v6 code."
"We had to negotiate over the price."
"I would like to see a remote phone application for monitoring APs when on the road."
"The solution is too expensive."
"I think the UI should be updated and made more presentable and eye-catching. Compared to NCE in Huawei, NSN in Nokia, the UiPath and Ubiquiti, it feels very old legacy."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"It was a bit expensive to purchase but the benefits outweigh all the cons by far."
"UI is outdated, very old legacy."
"From a customer perspective, it is quite an expensive solution to initially implement and then support."
"IBM's technical support takes a long time to do root cause analysis, and we have to go through several levels of help before getting a solution."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
 

Pricing and Cost Advice

"ExtremeCloud IQ's pricing is medium, but its support contract costs more."
"This solution offers annual licensing that is middle of the range in terms of cost."
"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."
"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."
"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."
"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."
"I am not involved in the price, but I am sure that it is not cheap."
"The price of the product is too expensive."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Customers are required to pay a licensing fee."
"Licensing fees are paid on a yearly basis."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Manufacturing Company
10%
Comms Service Provider
7%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
10%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise14
Large Enterprise24
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
I use ExtremeCloud IQ's real-time analytics. In the cloud solution, I get reports, and it works together with machine learning and artificial intelligence for those reports. This tool permits the c...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What is your primary use case for IBM Tivoli NetCool?
NetCool is the manager of managers in the stack. It basically combines the devices of the whole network. We are the mobile network operator, so we use it to assist us in cross-domain correlations a...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
Tivoli NetCool
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about ExtremeCloud IQ vs. IBM Tivoli NetCool and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.