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ExtremeCloud IQ vs IBM Tivoli NetCool comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeCloud IQ
Ranking in Network Management Applications
11th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
IBM Tivoli NetCool
Ranking in Network Management Applications
15th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Management Applications category, the mindshare of ExtremeCloud IQ is 2.7%, up from 2.7% compared to the previous year. The mindshare of IBM Tivoli NetCool is 3.7%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
ExtremeCloud IQ2.7%
IBM Tivoli NetCool3.7%
Other93.6%
Network Management Applications
 

Featured Reviews

Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
Unified licensing and AI-driven control have simplified multi-site management and boosted automation
There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable. The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution's most valuable feature is its short deployment time."
"HiveManager has been a valuable tool to manage/troubleshoot Access Points, Branch Routers, and connected clients."
"Customer service is excellent."
"One of the most fancy nice-to-have are the BR routers, allowing to work from home as if you were at the office."
"I never worry about the WiFi being down."
"What's most valuable for me in ExtremeCloud IQ is easy management. It also has centralized administration, so you don't have to go to the customer site to program it. It can be programmed remotely."
"Installing a campus-wide WLAN has given us more flexibility in meeting and classroom spaces, and it provides a value-added service for guests."
"It has been a great product."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"It's very easy to use."
"The solution has very good integration capabilities."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"The Netcool solution is great, and it's very easy to use."
"Full featured - event/fault management, performance management, topology map, discovery, RCA, event enrichment, Proviso will chart data from almost any source with a variety of aggregation options."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
 

Cons

"Their firewall configuration gets funky and it can be difficult to understand."
"The reporting, while a great improvement, is limited, at least in my experience, to the preconfigured charts and templates for those charts."
"There are some minor bugs in parts of the software which can cause some issues from time to time, but it's like any other piece of software."
"The product could support multi-vendor infrastructures."
"I personally think the user interface could do with touching up but that’s being overly critical as I can’t think of anything hardware related that requires improvement."
"Lacks cyber asset tracking."
"When we installed the latest firmware versions on these APs, sometimes we encountered major or minor bugs that would force us to roll back until an appropriate patch was released."
"Pricing is a little high, but I have no complaints with the service or devices themselves."
"The installation could be simplified, and technical support could be faster."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"I think the UI should be updated and made more presentable and eye-catching. Compared to NCE in Huawei, NSN in Nokia, the UiPath and Ubiquiti, it feels very old legacy."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"The solution does not have any AI capabilities."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"The solution is not user-friendly."
 

Pricing and Cost Advice

"For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance."
"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."
"ExtremeCloud IQ's pricing is high."
"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."
"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
"The pricing is so cost-effective that it leaves no room for competition with other vendors."
"Although the pricing is a bit high, I consider Aerohive to be well worth the money."
"This solution offers annual licensing that is middle of the range in terms of cost."
"The price of the product is too expensive."
"Customers are required to pay a licensing fee."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Licensing fees are paid on a yearly basis."
report
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
12%
Outsourcing Company
9%
Manufacturing Company
9%
Outsourcing Company
16%
Financial Services Firm
13%
Comms Service Provider
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise14
Large Enterprise24
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
The automated provisioning and zero-touch provisioning in ExtremeCloud IQ help with the deployment of mass products. For example, when I'm going to add 200 CCTV cameras to the network and they are ...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
Tivoli NetCool
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about ExtremeCloud IQ vs. IBM Tivoli NetCool and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.