Fortinet FortiAuthenticator vs JumpCloud comparison

Fortinet and JumpCloud are both solutions in the Single Sign-On (SSO) category. Fortinet is ranked #7 with an average rating of 7.8, while JumpCloud is ranked #10 with an average rating of 8.4. Additionally, 88% of Fortinet users are willing to recommend the solution, compared to 100% of JumpCloud users who would recommend it.

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Executive SummaryUpdated on Jan 18, 2026

Fortinet FortiAuthenticator and JumpCloud compete in the field of identity and access management solutions. JumpCloud seems to have the upper hand due to its flexible, cloud-native approach and extensive integrations, catering to the diverse needs of modern organizations.

Features: Fortinet FortiAuthenticator offers robust two-factor authentication with FortiToken and seamless integration within the Fortinet ecosystem. It provides centralized management and storage of user identities, supporting LDAP, AD, and RADIUS and integrates tightly with Fortinet infrastructure. JumpCloud provides extensive cloud-based directory services with versatile integration options, single sign-on capabilities, and cross-platform compatibility across a wide range of operating systems and devices. Its cloud-native architecture and ability to facilitate various connections without extensive hardware requirements add value to its suite of offerings.

Room for Improvement: Fortinet FortiAuthenticator is criticized for its dated interface and reliance on CLI for certain configurations, which can be less intuitive for administrators. It could also benefit from enhanced integration with non-Fortinet products and better documentation. JumpCloud's user interface, while user-friendly, would gain from improved asset management capabilities and deeper enterprise application and network integration. Enhancing synchronization with Microsoft 365 groups and expanding device support also stand as areas for development.

Ease of Deployment and Customer Service: Fortinet FortiAuthenticator typically fits on-premises or hybrid environments, suiting organizations with existing Fortinet infrastructure. It receives mixed technical support reviews, with some users noting delays in resolution times. JumpCloud, being primarily cloud-based, offers straightforward deployment and integration. Its customer service is generally well-rated, though faster response times and more specialized documentation are suggested areas for improvement.

Pricing and ROI: Fortinet FortiAuthenticator is perceived as cost-effective over time, with competitive one-time pricing compared to recurring costs of other solutions like Cisco. However, its price sensitivity can be affected by exchange rates. JumpCloud's flexible tiered pricing model is particularly appealing to startups and smaller businesses due to its competitive monthly per-user costs. Its pricing transparency and lack of extensive hardware investments contribute to its strong value proposition, providing an attractive ROI through security and compliance benefits.

To learn more, read our detailed Fortinet FortiAuthenticator vs. JumpCloud Report (Updated: January 2026).

Buyer's Guide

Fortinet FortiAuthenticator vs. JumpCloud

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Yonas Abebe

Senior Network and Security Engineer at Symbol Technologies PLC

Integration capabilities simplify authentication and migration challenges need addressing

The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"Technical support is pretty sharp and very responsive."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"iboss is among the few products providing inline filtering where no application is needed on the device."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"Its initial setup was straightforward."

More iboss pros

"The technical support for FortiAuthenticator is excellent."

"The logs have great detail that make it easier to evaluate and control the security environment."

"The product’s most valuable feature is integration with FortiGate, FortiToken, FortiTalk, and multi-factor authentication."

"The initial setup is a valuable point on Fortinet products. Most of the time, putting the theory into practice on the devices is quite friendly and straightforward. As long as you can read English you can find your way around the solution and make it work. This is a high value point on Fortinet - the way everything is laid out in the web UI is user-friendly and quite straightforward. The UI is quite simple."

"The most valuable features are the performance and ease of use."

"We use multi-factor authentication for enhancing security."

"It integrates very tightly with the rest of the Fortinet ecosystem."

"The most valuable feature is the OTP on the mobile phone."

More Fortinet FortiAuthenticator pros

"Scalability-wise, I rate the solution a ten out of ten."

"JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing."

"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."

"I rate the stability of JumpCloud ten out of ten."

"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."

"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."

"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."

More JumpCloud pros

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"File integrity monitoring would be very advantageous as an additional feature."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"The reporting feature needs improvement."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

More iboss cons

"It would be helpful to receive a code by yourself for authentication instead of it registered to a phone."

"Fortinet FortiAuthenticator could benefit from some artificial intelligence functionality and resolution of some glitches that may exist."

"Fortinet FortiAuthenticator provides only authentication. It should also enable authorization services"

"For improvement, Fortinet needs to ensure that they provide quick support to users...Fortinet sometimes needs to respond to users facing issues within an hour."

"Fortinet FortiAuthenticator's initial setup process could be easier."

"Up to now, I would not recommend FortiAuthenticator to others yet as I have ongoing transitions and evaluations."

"Integration with FortiGate could be more fluid."

"The hardware aspect of the solution could be improved. We are not really able to understand the hardware capabilities of the device."

More Fortinet FortiAuthenticator cons

"I would like to see some support for printers, especially network printers, through the application."

"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."

"For improvement, the tool should introduce more customization options."

"The product needs to create its own self-service feature which has been requested by all the admins in the community."

"Customer service is fairly good, and sometimes it takes a little time to hear back."

"JumpCloud can be improved in several areas."

"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

More JumpCloud cons

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is expensive compared to one of its competitors."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The overall pricing for iboss is very competitive and transparent."

"The platform provides a user-based pricing model rather than a subscription pricing model."

"I rate the price of Fortinet FortiAuthenticator a three out of five."

"I would start off with a VM including the base license and scale according to the number of users you need to authenticate."

"I rate its pricing a three to five out of ten."

"The platform is cost-effective as it does not require a separate license for SD-WAN functionality."

"When we buy the Fortinet FortiAuthenticator device there is a comparison between price and security."

"It costs more to license the high-availability option."

"I rate the product price as two or three on a one-to-ten scale, where one is expensive, and ten is cheap."

More Fortinet FortiAuthenticator pricing and cost advice

"The solution is pretty expensive."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"JumpCloud's monthly license costs around $25 for the complete solution."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

More JumpCloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Comms Service Provider

11%

Government

Manufacturing Company

Comms Service Provider

18%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	38
Midsize Enterprise	18
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	5
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

See all answers

What do you like most about Fortinet FortiAuthenticator?

The product enables SSO.

See all answers

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?

The pricing is rated at eight out of ten.

See all answers

What needs improvement with Fortinet FortiAuthenticator?

Fortinet FortiAuthenticator could benefit from some artificial intelligence functionality and resolution of some glit...

See all answers

What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing indicates that pricing can be considered competitive with simil...

See all answers

What needs improvement with JumpCloud?

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for ...

See all answers

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Product Reports

Buyer's Guide

iboss

January 2026

Download iboss product report

Buyer's Guide

Fortinet FortiAuthenticator

January 2026

Download Fortinet FortiAuthenticator product report

Buyer's Guide

JumpCloud

January 2026

Download JumpCloud product report

Also Known As

iBoss Cloud Platform

FortiAuthenticator

Resmo

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Fortinet FortiAuthenticator is the primary secure point of approved access into the Fortinet network, authorizing users, reviewing access permissions, and relaying the information to all Fortigate devices for comparison with identity-based protocols. Fortinet FortiAuthenticator is a top-ranked authorization and SSO solution.

Appropriate secure access is fundamental to every role in an enterprise ecosystem. It is an integral function of every organization to ensure that every access and privilege is secure and to mitigate any possible risk to an organization. Approved users should only have access to the necessary information when they need it, from the appropriate location(s) to safeguard an organization's security at all times.

Fortinet FortiAuthenticator is available as an appliance, virtual machine, or in the cloud.

Fortinet FortiAuthenticator Methods

FSSO: FortiAuthenticator Single sign-on user will easily identify users and assign role or group access based on preset identity-based protocols. FortiAuthenticator integrates well with third-party LDAP or active directories, is very flexible, and combines these methods to provide effective security.
Active Directory Polling: Active directory access is securely identified by consistent polling of domain controllers. As users log in, username, IP address, and other details are logged into the database and can be shared across devices as directed by FortiAuthenticator protocols.
FortiAuthenticator Portal and Widgets: If a user system does not support AP polling, or for other reasons it is not feasible, FortiAuthenticator offers a unique secure authentication portal. Users can be manually authenticated and, to diminish the effect of numerous logins, an intuitive set of widgets is available to integrate into an organization's ecosystem that will automatically grant access to users when they access the organization's intranet homepage.
RADIUS Accounting Login: For organizations that use RADIUS authentication, RADIUS Accounting is available for user identification. This process will prompt user access information (IP and group, etc.) and eliminate the need for multiple levels of authentication.

Reviews from Real Users

Ernesto C., Presales Engineer at a comms service provider, shares,

”Key Features and Benefits

Two-factor/OTP Authentication with FortiToken: Enforce user-based policies. Fortitoken is available in soft and hard versions for flexible usage. Most Valuable in Mobile Phones App for OTP.
Integration with LDAP and AD: This solution integrates with existing enterprise systems and technologies from diverse vendors of user information management systems.
LPAD/AD/RADIUS/SYSLOG/KERBEROS/REST API/FSSO and Web Portals: There is flexible integration with these services.
It is usable in network, WAN, wireless, and VPN Scenarios.
The domain and guest-users support are good.”

Ibrahim M., Senior Network & Security Engineer at a tech services company, relates, "The initial setup is a valuable point on Fortinet products. Most of the time, putting the theory into practice on the devices is quite friendly and straightforward. As long as you can read English you can find your way around the solution and make it work. This is a high value point on Fortinet - the way everything is laid out in the web UI is user-friendly and quite straightforward. The UI is quite simple."

Fortinet

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Buyer's Guide

Fortinet FortiAuthenticator vs. JumpCloud

January 2026

Free Report: Fortinet FortiAuthenticator vs. JumpCloud

Find out what your peers are saying about Fortinet FortiAuthenticator vs. JumpCloud and other solutions. Updated: January 2026.

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