AWS Identity and Access Management vs JumpCloud comparison

Amazon Web Services (AWS) and JumpCloud are both solutions in the Identity Management (IM) category. Amazon Web Services (AWS) is ranked #7 with an average rating of 9.0, while JumpCloud is ranked #12 with an average rating of 8.4. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of JumpCloud users who would recommend it.

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Executive SummaryUpdated on Jan 18, 2026

JumpCloud and AWS Identity and Access Management (IAM) are key players in the identity management solutions category. JumpCloud appears to have the upper hand in device management and integration, while AWS IAM stands out in security and detailed AWS integration.

Features: JumpCloud offers device management, single sign-on (SSO), and policy management, with strong integration capabilities with Microsoft 365 and Google Workspace. It supports systems using SAML 2.0, providing a comprehensive identity management solution. AWS IAM is known for its security features, efficient management of access credentials, and robust role-based access control, especially beneficial for AWS service users.

Room for Improvement: JumpCloud users desire enhanced MDM capabilities for Windows, improved Microsoft 365 synchronization, and more premade integrations. AWS IAM could improve with better user activity tracking, cost optimization, and a more user-friendly interface for permission management. There is also a call for scaling and integration improvements.

Ease of Deployment and Customer Service: JumpCloud is recognized for its ease of deployment in public and hybrid cloud environments and receives positive feedback for technical support, although response times could be quicker. AWS IAM is integrated seamlessly with AWS services but lacks the personalized support that JumpCloud offers, which provides support through various channels.

Pricing and ROI: JumpCloud's pricing is competitive, offering significant ROI through its flexible options and reduced operational costs, though noted as more costly than before. AWS IAM is free, providing an advantage in cost-effectiveness despite limited flexibility outside AWS services. While JumpCloud offers strong ROI in identity and device management, AWS IAM is a cost-free option for AWS-centric infrastructures.

To learn more, read our detailed AWS Identity and Access Management vs. JumpCloud Report (Updated: December 2025).

Buyer's Guide

AWS Identity and Access Management vs. JumpCloud

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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SumitMundik

Lead Admin Systems at a financial services firm with 10,001+ employees

IAM improves cloud security management with hybrid network capabilities and global role access

In AWS Identity and Access Management solutions, CloudFormation tools are used to create templates. Having predefined templates available from the AWS team would be beneficial. Currently, security teams work on policies and scripts for creating generic AWS Identity and Access Management roles. If AWS could provide an option to automatically create templates based on desired access requirements, it would be extremely beneficial, especially for documentation and troubleshooting purposes. Storage gateway creation has limitations, allowing maximum of 50 SMB file shares per gateway. While it is costly to access S3 buckets via AWS Identity and Access Management role through storage gateway, companies invest in this for enhanced data security, particularly in financial sectors where data integrity is crucial. There is an ongoing issue where files are sometimes sent twice to S3 buckets, despite MoveIt logs showing single transmission. As a workaround, Lambda functions are implemented with a five-minute delay before processing files to downstream applications.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its initial setup was straightforward."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"It was a very easy product to install. It can be deployed very fast."

"Content filtering is the most useful feature of iboss."

"Our primary use case for this product is DLP,"

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

More iboss pros

"It also provides MFA, which adds an additional layer of security."

"I rate AWS Identity and Access Management ten out of ten."

"The most beneficial aspect of AWS Identity and Access Management is the ability to manage security."

"AWS IAM is useful since it restricts unauthorized use of the AWS console."

"AWS Identity and Access Management has an intuitive user interface that is simple to use."

"I rate AWS Identity and Access Management ten out of ten."

"The most beneficial aspect of AWS Identity and Access Management is the ability to manage security."

More AWS Identity and Access Management pros

"After deploying to the cloud, we had remote device management on all of our corporate laptops."

"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."

"The product enables device management."

"A key positive impact JumpCloud has on my organization is significant time savings, and by centralizing user and device management, IT teams can reduce the time spent on manual tasks, potentially freeing up 20 to 30 percent of their time."

"I rate the stability of JumpCloud ten out of ten."

"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."

"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."

"The solution is stable."

More JumpCloud pros

Cons

"File integrity monitoring would be very advantageous as an additional feature."

"The reporting feature needs improvement."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"Sometimes, obviously, there are bugs."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

More iboss cons

"The user activity tracking in AWS Identity and Access Management should be enhanced to provide detailed descriptions of user activities."

"Currently, the IAM solution does not allow one user to create multiple access and secret keys, which can be distributed in a diverse manner. This feature would be beneficial."

"I would like to see scalability improvements in AWS Identity and Access Management, such as better integration with existing systems and applications."

"There could be improvements in making the command line interface options clearer regarding the purpose of each selection."

"Workload management could be improved by providing temporary access."

"AWS IAM could be improved by providing a graphical user interface which would simplify permissions management, making it easier for beginners to quickly understand and manage permissions."

"There is an ongoing issue where files are sometimes sent twice to S3 buckets, despite MoveIt logs showing single transmission."

"AWS Identity and Access Management has an intuitive user interface that is simple to use."

More AWS Identity and Access Management cons

"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

"For improvement, the tool should introduce more customization options."

"Customer service is fairly good, and sometimes it takes a little time to hear back."

"It could dip into CI/CD tooling as well. That would be a very interesting part to see."

"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."

"Lacks the ability to have various VPN applications."

"They need more straightening of the SSO capabilities."

More JumpCloud cons

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

Information not available

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"The cost was around $5 per user per month."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"JumpCloud's monthly license costs around $25 for the complete solution."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

More JumpCloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Comms Service Provider

18%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	5
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What needs improvement with AWS Identity and Access Management?

In AWS Identity and Access Management solutions, CloudFormation tools are used to create templates. Having predefined...

See all answers

What is your primary use case for AWS Identity and Access Management?

When attempting to access Windows UNC paths from MoveIt, it will request user ID and access. For instance, if ITS-Mov...

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What advice do you have for others considering AWS Identity and Access Management?

The AWS Identity and Access Management Access Analyzer is not utilized in our implementation. The policy simulator fe...

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What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing indicates that pricing can be considered competitive with simil...

See all answers

What needs improvement with JumpCloud?

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for ...

See all answers

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Product Reports

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iboss

January 2026

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Buyer's Guide

AWS Identity and Access Management

January 2026

AWS Identity and Access Management report

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Buyer's Guide

JumpCloud

January 2026

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Also Known As

iBoss Cloud Platform

No data available

Resmo

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

AWS Identity and Access Management offers comprehensive security controls like role-based access, MFA, and password management. It streamlines user permissions and integration with AWS services, focusing on efficiency and security with features such as flexible access options and global usability.

Organizations rely on AWS Identity and Access Management to manage secure authentication and authorize access across AWS services. This service supports cross-account scenarios and corporate directory integration, providing a secure, scalable, and efficient platform. Despite its strengths, improvements could be made with a graphical interface for permission management, better workload handling, and enhanced documentation. It offers robust policy-based controls and adapts to global usage without frequent updates.

What are the key features of AWS Identity and Access Management?

Role-Based Access Control: Define permissions based on roles to ensure secure access.
Multifactor Authentication (MFA): Enhance security with an additional authentication layer.
Password Controls: Manage passwords effectively to secure user accounts.
Integration with AWS Services: Seamlessly connect with EC2, S3, Lambda, and more.
Monitoring and Logging: Conduct comprehensive user activity monitoring and logging.
Cross-Account Access: Support and manage permissions across different AWS accounts.

What benefits should be considered when evaluating AWS Identity and Access Management?

Security and Efficiency: Protect resources while maintaining operational efficiency.
Scalability: Easily scale permission management as organizations grow.
Flexibility: Use temporary access options to adapt to changing needs.
Cost Optimization: Benefit from enhanced security policies and template options.

Industries implement AWS Identity and Access Management to manage user permissions and access policies across AWS services, focusing on secure authentication and authorization within teams. It is crucial for identity creation, role management, and policy controls in sectors like IT, healthcare, and finance, supporting diverse account structures for compliance and security.

Amazon Web Services (AWS)

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

1. Amazon.com2. Adobe3. Accenture4. AT&T5. Bank of America6. Cisco Systems7. Coca-Cola8. Dell Technologies9. Equinix10. GE Healthcare11. Google12. Hewlett Packard Enterprise13. IBM14. Intel15. JPMorgan Chase16. Kroger17. LinkedIn18. Lockheed Martin19. Mastercard20. Microsoft21. Netflix22. Nike23. Oracle24. PayPal25. PwC26. SAP27. Siemens28. Spotify29. Tesla30. Toyota31. Visa32. Walmart33. World Bank

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Buyer's Guide

AWS Identity and Access Management vs. JumpCloud

December 2025

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