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Fortinet FortiClient vs Sophos Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Cortex XDR by Palo Alto Networks provides cost savings, enhanced security, and compliance with reduced administrative effort and robust threat detection.
Sentiment score
5.7
Fortinet FortiClient improved productivity, enabled better remote work, reduced costs, and enhanced security despite some unused features.
Sentiment score
5.5
Sophos Endpoint boosts ROI within 12-16 months through improved productivity, robust protection, and customer satisfaction, enhancing data security.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
The VPN performance has a substantial impact on our remote workforce.
Technology Consultant at 1ware
 

Customer Service

Sentiment score
7.0
Cortex XDR support varies by plan and location; premium plans provide better experiences but others report delays.
Sentiment score
6.7
Fortinet FortiClient's support is praised for responsiveness but criticized for inconsistency and delayed responses compared to competitors.
Sentiment score
8.2
Sophos Endpoint user experiences vary widely, with inconsistent support interactions ranging from excellent service to unresponsiveness.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
Senior Manager IT at a tech services company with 1,001-5,000 employees
In 99% of cases, we do not have to do configurations on our own as they are normally handled by their service providers.
Director at a manufacturing company with 11-50 employees
They provide very good support, and an issue I had was resolved quickly over the phone.
Head IT at Burraq Cyber Security Solutions
I rate Sophos support as excellent, giving it a ten out of ten.
Assistant Manager, Information Technology at Swades Foundation
I would give customer support a rating of 10 out of 10 because they resolve my problems as soon as possible, and I receive very good, quick support from Sophos.
Project Engineer at IT Solution
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
Director at Infosonik Systems Ltd
 

Scalability Issues

Sentiment score
7.5
Cortex XDR offers scalable, flexible management for enterprises, supporting thousands of users with easy deployment and cloud-based maintenance.
Sentiment score
7.2
Fortinet FortiClient is scalable, suitable for small to large enterprises, but reviews on ease of scaling are mixed.
Sentiment score
8.1
Sophos Endpoint offers seamless scalability and efficient management, praised for adapting to diverse infrastructures and organizational growth.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
We normally take into consideration while installing the product that it can scale up to approximately 20%, but not more than that.
Director at a manufacturing company with 11-50 employees
Most of our clients are using the free version rather than the paid version due to the high range of maximum users available for the free version.
Senior Technical Manager at Flexaccel
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
Head IT at Burraq Cyber Security Solutions
If we are using 300 machines and suddenly 10 more people are joining our organization, I will just raise a ticket on Sophos Endpoint and they will increase my 10 endpoint licenses.
Project Engineer at IT Solution
 

Stability Issues

Sentiment score
8.0
Cortex XDR is praised for its stability and performance, with manageable upgrades and frequent updates enhancing its features.
Sentiment score
7.9
Fortinet FortiClient is highly stable, with minor issues mostly network-related, and users frequently rate it nine or ten.
Sentiment score
8.4
Sophos Endpoint is stable and reliable, but occasionally resource-intensive, with varying stability ratings and rare performance concerns.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
Its stability level is excellent.
IT Manager at CNE
I normally get a call within 15-20 minutes after logging a complaint.
Director at a manufacturing company with 11-50 employees
Fortinet FortiClient is a stable product with no glitches or latency issues.
Senior Technical Manager at Flexaccel
Sophos Endpoint is stable in my experience for the past two years.
Project Engineer at IT Solution
 

Room For Improvement

Cortex XDR users desire better OS integration, interface, threat detection, and pricing, while facing complexity and compatibility challenges.
Fortinet FortiClient needs improved management, simplicity, features, compatibility, pricing, connectivity, scalability, authentication, and better support across OS.
Sophos Endpoint users seek improved resource management, integration, and support, with requests for Linux support and better security features.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
Head IT at Burraq Cyber Security Solutions
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Senior Manager Tech Compliance at Qenta Inc.
Fortinet frequently releases updates without thorough testing.
Senior Manager IT at a tech services company with 1,001-5,000 employees
Sophos Endpoint should include the Linux endpoint agent and should provide a solution for Linux endpoints as well, because the server license is costly and nobody wants to use the server license on an endpoint machine.
Project Engineer at IT Solution
The enterprise integration is very poor, requiring a lot of manual work.
IT Consultant at Inception
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
Director at Infosonik Systems Ltd
 

Setup Cost

Cortex XDR is seen as costly by some, but offers scalable licensing and satisfaction varies with advanced features.
Fortinet FortiClient is cost-effective for basic VPNs, with competitive licensing for advanced features despite recent price increases.
Sophos Endpoint is cost-effective, especially with long-term licenses, while offering flexible payment options and value-added services.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Global Head of IT Infrastructure at EPL Americas
Justifying the price to clients can be difficult.
Head IT at Burraq Cyber Security Solutions
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
Senior Manager Tech Compliance at Qenta Inc.
The cost is reasonable and cheaper than other alternatives.
Director at Infosonik Systems Ltd
It is quite affordable; I think the pricing and licensing are reasonable.
IT Leader at Die Ambulanten - Home Care GmbH
The pricing is slightly increased, but it is good because Sophos Endpoint has a lot of features.
Project Engineer at IT Solution
 

Valuable Features

Cortex XDR offers advanced security with robust detection, integration, and AI capabilities, praised for flexibility and user-friendly interface.
Fortinet FortiClient provides cost-effective, comprehensive security with seamless integration, advanced features, and ease of deployment and management.
Sophos Endpoint provides AI-driven threat detection, centralized management, ransomware protection, and user-friendly deployment, ensuring robust security.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
The most valuable feature of FortiClient is its high security level.
Head IT at Burraq Cyber Security Solutions
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
Infrastructure Manager at a retailer with 501-1,000 employees
I strongly recommend this solution, especially for Fortinet customers who use FortiGate or other Fortinet products, as they can easily integrate these features and exchange information seamlessly.
Technology Consultant at 1ware
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
Director at Infosonik Systems Ltd
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
Assistant Manager, Information Technology at Swades Foundation
With the reseller management, I can manage multiple clients without having to log in to each client.
IT Consultant at Inception
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Endpoint Compliance (1st), Enterprise Infrastructure VPN (2nd)
Sophos Endpoint
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of Fortinet FortiClient is 1.8%, down from 2.0% compared to the previous year. The mindshare of Sophos Endpoint is 1.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
Fortinet FortiClient1.8%
Sophos Endpoint1.4%
Other93.2%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
KL
Senior Technical Manager at Flexaccel
Remote access has become seamless and secure while deployment remains simple for our users
Performance could be improved today. People are now moving toward SASE, which stands for Secure Access, Secure Edge Solution. Fortinet also has that offering, which would be easier since it operates through the cloud, acting as a first line of defense. When the user connects to the internet, they connect to the cloud first for posture assessment and monitoring before connecting to the outside world. The impact is significant because nowadays people are adopting SASE. During COVID time, many users were trying to connect back to their office, causing the performance or CPU utilization of the firewall to increase tremendously, which slowed down performance. I have not worked with endpoint telemetry in Fortinet FortiClient that could have been helpful for threat mitigation.
Sabbir Ahmed - PeerSpot reviewer
Director at Infosonik Systems Ltd
Experience significant threat prevention advancements with user-friendly deployment
The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Manufacturing Company
11%
Computer Software Company
8%
Comms Service Provider
8%
Financial Services Firm
7%
Manufacturing Company
10%
Outsourcing Company
8%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise48
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise23
Large Enterprise25
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise7
Large Enterprise14
 

Questions from the Community

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Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and securit...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protectio...
What is your experience regarding pricing and costs for Fortinet FortiClient?
The solution is not cloud-based; it comes from the firewall itself.
What is your experience regarding pricing and costs for Sophos EPP Suite?
The setup cost is good and licensing is good. The pricing is slightly increased, but it is good because Sophos Endpoi...
What needs improvement with Sophos EPP Suite?
I would give Sophos Endpoint a rating of nine out of ten because it is working very well. I have cut one point becaus...
What is your primary use case for Sophos EPP Suite?
I am using Sophos Endpoint to protect our environment from malware, and I am also using it for web control and applic...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
FortiClient
EPP Suite
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
EK Services
Find out what your peers are saying about Fortinet FortiClient vs. Sophos Endpoint and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.