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BlackBerry Cylance Cybersecurity vs Sophos Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Sophos Endpoint
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of Sophos Endpoint is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Sophos Endpoint1.4%
BlackBerry Cylance Cybersecurity1.5%
Other93.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Ashutosh Jha - PeerSpot reviewer
Project Engineer at IT Solution
Endpoint protection has strengthened malware defense and simplifies web and peripheral control
I would give Sophos Endpoint a rating of nine out of ten because it is working very well. I have cut one point because it has no solution for on-premises. Additionally, it has no solution for any Linux-based system endpoints. I have to install the server protection on Linux machines, which is why I am cutting one point for Sophos Endpoint. Sophos Endpoint should include the Linux endpoint agent and should provide a solution for Linux endpoints as well, because the server license is costly and nobody wants to use the server license on an endpoint machine. Sophos Endpoint should have a Linux endpoint independent agent as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is easy to use."
"These days it's machine-learning technology and behavior-based analytics features that make us more secure."
"We can visualize and control the activities in the environment from anywhere."
"The main benefit of using Cortex XDR by Palo Alto Networks while employing Palo Alto Firewall at the internet edge is that it improves security on our endpoint devices, integrating seamlessly with Palo Alto Firewalls to deliver comprehensive network, analyst, and security details all in a single dashboard, which allows us to manage everything from our network devices."
"The interface is easy to use and it is more up to date than our previous solution."
"The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical."
"It'll not slow down your system when compared to others."
"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"Endpoints are protected in real-time without the need of a centralized server, whitelist, or the ability to connect to a central host in the cloud."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"It provides good insight into the programs, applications, or websites that may need attention."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"The solution is stable."
"It does a good job of protecting us."
"We have been trained to learn how to use the product and now we have a very good experience with it."
"The product works pretty well; it does a good job catching viruses, and while we haven't had a chance to test against any kind of ransomware attack, I know it works great and I'm not worried about its capabilities in that respect."
"Synchronized security is a great feature because my firewall knows exactly what is happening in my endpoint and it takes my production level one step higher."
"We bought it because it was cost-effective."
"Sophos EPP Suite stands out with its user-friendly dashboard and strong web filtering features for enhanced online security."
"Fast response time and protection are great; these are the main advantages."
"With the reseller management, I can manage multiple clients without having to log in to each client."
"It's very simple to use. The managing of the endpoints is very easy."
"If you want something simple to work with, Sophos makes it very simple for you to use."
"The solution is very stable, with no significant bugs or glitches, and it doesn't crash or freeze."
 

Cons

"In general, the price could be more competitive."
"The encryption is not up to the mark."
"Cortex XDR by Palo Alto Networks is not only pricey; it is extremely expensive."
"The onboarding process could be better."
"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"There are some false positives."
"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."
"It would be good to have a better way to search for a file within the UI."
"It just doesn't make you feel like you're getting covered or have the best protection, which you should have."
"The security scripting needs improvement. It needs deeper security for scripting."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"It should provide more details about the events that they have detected."
"I would not rate this solution in the top five for things like presenting information, or ease of use."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"The initial deployment was quite complicated."
"The support could be improved. The response times are slow."
"The solution could be improved in terms of the performance of the appliances. Sometimes the appliances in the market can be quite large. Additionally, in comparison to other appliances, such as FortiGate, Cisco Firepower, or ASA, it could be improved in terms of package processing or traffic handling."
"One area for improvement in Sophos EPP Suite is the support response time, particularly of the management team."
"The weakest point from Sophos is that in many cases, it is not very well known."
"Sophos EPP Suite could improve by decreasing the number of resources it uses. There are other solutions that use one-fifth of the resources."
"The management console need improvement."
"If we could bypass the first couple of levels of support when we have a problem then it would be easier and quicker when we need an issue resolved."
"The solution needs to perform better or update its anti-ransomware and anti-malware engines to keep up with the latest hacking techniques."
 

Pricing and Cost Advice

"I don't recall what the cost was, but it wasn't really that expensive."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"It is "expensive" and flexible."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"The pricing is a little high. It is per user per year."
"Very costly product."
"The cost depends on your chosen license type, like Pro or other licenses."
"The tool is not that expensive."
"The monthly fee is $55 USD per user."
"The solution provides me with competitive pricing."
"The licensing part of the product is too expensive compared to other solutions in the market."
"I think that the price we are paying is good for what it is."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"CylancePROTECT is an affordable solution."
"When compared to Fortinet, the renewal and subscription is quite expensive."
"Sophos EPP Suite is cost-effective. We bought it because it costs less than other solutions we like—for example, Trend Micro and Panda Antivirus."
"Sophos is cheaper than some competing products."
"Pricing could always be lower. It costs around $120 per seat per year."
"We are on an annual license to use the solution."
"There is an annual license to use the solution."
"We purchased a three-year license, which gave us a large discount."
"Pricing and licensing are good and affordable."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
11%
Manufacturing Company
7%
Financial Services Firm
7%
Comms Service Provider
7%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise52
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise7
Large Enterprise14
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
What is your experience regarding pricing and costs for Sophos EPP Suite?
The setup cost is good and licensing is good. The pricing is slightly increased, but it is good because Sophos Endpoi...
What needs improvement with Sophos EPP Suite?
For endpoint protection, I do not see many weaknesses. The weakest point from Sophos is that in many cases, it is not...
What is your primary use case for Sophos EPP Suite?
I am conducting an information search to understand what other firewall solutions are doing rather than looking for a...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
EPP Suite
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
EK Services
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Sophos Endpoint and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.