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BlackBerry Cylance Cybersecurity vs Sophos Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Sophos Endpoint
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of Sophos Endpoint is 1.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
Sophos Endpoint1.4%
BlackBerry Cylance Cybersecurity1.5%
Other93.5%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Sabbir Ahmed - PeerSpot reviewer
Director at Infosonik Systems Ltd
Experience significant threat prevention advancements with user-friendly deployment
The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"Has great threat detection capabilities."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."
"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"I can highlight that we have not faced any security incidents with Cortex XDR by Palo Alto Networks, and even though our environment is quite dynamic, we have not faced any security incident with Cortex XDR by Palo Alto Networks until now."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"The platform's most valuable features are the malware detection capabilities."
"Its setup is simple if you have a Windows device; it is executable."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"The ROI is immense, particularly in less dedicated labor hours, and much more in terms of security, particularly when new security flaws have recently appeared."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"The protection is so much better than before, when we did not use this solution."
"The protection that this solution offers us is strong."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The setup is very easy, which takes around twenty minutes to set up the cloud setup and the licensing portal."
"Sophos EPP Suite stands out with its user-friendly dashboard and strong web filtering features for enhanced online security."
"The solution's most valuable aspect, for us, is the DLP portion of the product."
"In terms of the Firewall, the EAP assist, the simple interface and the reporting features are quite good for clients. It's very easy to understand and to navigate the Dashboard."
"The product interacts well with other Sophos products we have."
 

Cons

"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files."
"The onboarding process could be better."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"The solution lacks real-time, on-demand antivirus."
"The technical support is not very good. I find the process difficult."
"Limited remote connection."
"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."
"It should have better support for Windows and Mac."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"It just doesn't make you feel like you're getting covered or have the best protection, which you should have."
"The initial deployment was quite complicated."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"Technical support is bad. I am not happy with the level of support they offer."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"There could be enhancements made to the DLP."
"In my country, having an on-premises deployment model is preferred. In this part of the world, on-premises is still the way many companies want to go. Therefore, they should supply some sort of option that allows for that reality."
"Sophos EPP Suite could improve the way it can be installed. They used to have one installer and now they have two, one for the server and one for the client. I don't know the difference, it brings confusion."
"The solution lacks technical support."
"Sophos EPP Suite could improve the way it can be installed. They used to have one installer and now they have two, one for the server and one for the client. I don't know the difference, it brings confusion."
"Configuring notifications is lagging a bit behind the curve as the product should be able to direct exactly where any notification type is sent."
"Sometimes there are issues with the antivirus back logs."
"In the next release, I would like to see the phishing attached included in the firewall."
 

Pricing and Cost Advice

"I feel it is fairly priced."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"I am using the Community edition."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"The price is on the higher side, but it's okay."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"The solution is expensive. It's pricing is on a yearly-basis."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The solution provides me with competitive pricing."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"We pay our license on a yearly basis and have just renewed for two years."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"It's not so heavily priced; rather, it's average and decent."
"From my perspective, it is not the most expensive, it is aligned with the market."
"The product is inexpensive, and we receive good discount offers from our product partners."
"We purchased a three-year license, which gave us a large discount."
"If you compare this to other solutions from a pricing perspective, the enterprise version of Sophos turns out to be cost-effective."
"The platform is expensive but worth it."
"The solution for an enterprise license costs around 13 million Philippine pesos."
"I rate the price of Sophos EPP Suite a four out of five."
"Sophos is cheaper than some competing products."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
7%
Manufacturing Company
10%
Outsourcing Company
8%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise48
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise7
Large Enterprise14
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your experience regarding pricing and costs for Sophos EPP Suite?
The setup cost is good and licensing is good. The pricing is slightly increased, but it is good because Sophos Endpoi...
What needs improvement with Sophos EPP Suite?
I would give Sophos Endpoint a rating of nine out of ten because it is working very well. I have cut one point becaus...
What is your primary use case for Sophos EPP Suite?
I am using Sophos Endpoint to protect our environment from malware, and I am also using it for web control and applic...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
EPP Suite
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
EK Services
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Sophos Endpoint and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.