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BlackBerry Cylance Cybersecurity vs Sophos Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Sophos Endpoint
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of Sophos Endpoint is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Sophos Endpoint1.4%
BlackBerry Cylance Cybersecurity1.5%
Other93.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Ashutosh Jha - PeerSpot reviewer
Project Engineer at IT Solution
Endpoint protection has strengthened malware defense and simplifies web and peripheral control
I would give Sophos Endpoint a rating of nine out of ten because it is working very well. I have cut one point because it has no solution for on-premises. Additionally, it has no solution for any Linux-based system endpoints. I have to install the server protection on Linux machines, which is why I am cutting one point for Sophos Endpoint. Sophos Endpoint should include the Linux endpoint agent and should provide a solution for Linux endpoints as well, because the server license is costly and nobody wants to use the server license on an endpoint machine. Sophos Endpoint should have a Linux endpoint independent agent as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR by Palo Alto Networks is specifically designed to prevent zero-day attacks and is part of an ecosystem of Palo Alto, providing customers with a long-term vision to modify and redesign how security is applied in their company."
"There are a lot of lead solutions in this space, however, Palo Alto is number one."
"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"The initial setup is easy."
"The scalability of Cortex XDR by Palo Alto Networks is very good."
"The solution's most valuable feature is the user interface."
"I recommend this solution to others because it is easy to manage, reliable, and overall good to use."
"The good thing about the product is that it's always scanning."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"The platform's most valuable features are the malware detection capabilities."
"The initial endpoint cost may seem a little high (~$55/device/year), but when you look at the total peace of mind that the solution of Cylance endpoint protection provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"The solution’s AI is its most valuable feature."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"Sophos EPP Suite is a powerful antivirus."
"Our experience with Sophos has been notable; it's database-driven and efficiently integrates to inspect and protect us against biases, malware, and attacks."
"I never face any issues with stability with the Sophos EPP Suite."
"We can control the application usage of users from the endpoint because for users not under the firewall, particularly those working from home, we have good control and can implement policies and on-the-web control as well as the other file sharing applications."
"The solution's setup is straightforward and doesn't take much time to complete."
"Provides good control and can implement policies and on-the-web control."
"The web control and the application control are two good features."
"In summary, this is a good product and I'm quite happy with it when it works."
 

Cons

"If you compare it to SentinelOne, which has more functionalities and detection capabilities on an open platform, the pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks."
"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."
"The playbooks could be improved to include more functionalities or actions."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"Impact on system performance is horrible, adding a lot of delays for users."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"The tool needs to be improved in terms of integration and interface."
"The solution should enhance the ADR and reporting."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"It just doesn't make you feel like you're getting covered or have the best protection, which you should have."
"I would like to see a little bit of additional reporting or insight as to what it is doing exactly."
"I find the price for Blackberry Protect expensive, so that's an area for improvement."
"It's a good solution but some features just need to be updated."
"The solution could improve in configuration and the central logging and dashboard."
"We require a fast response from Sophos, but currently, in the last three to four months, it has become lengthy; the support has become lengthy."
"The solution’s performance could be improved for the end-users."
"Technical support could be improved - quicker and better. Support is the bad side of Sophos."
"Sophos EPP Suite could improve the way it can be installed. They used to have one installer and now they have two, one for the server and one for the client. I don't know the difference, it brings confusion."
"Sophos does not currently inform users of potential compatability issues with Windows updates."
"Sophos EPP Suite demands significant resources just to operate. For example, it takes up more than 50% of the resources on our laptop to run it. So, even if we buy a laptop i7 and use 50% resources for Sophos, it will cost us more because every computer needs energy. I don't know why or what the exact problem is."
"The solution isn't quite accurate enough. It provides a lot of false positives."
 

Pricing and Cost Advice

"The tool's price is moderate."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"Its pricing is kind of in line with its competitors and everybody else out there."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"It has reasonable pricing for the use cases it provides to the company."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"It is expensive, but not unreasonable."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The solution provides me with competitive pricing."
"I think that the price we are paying is good for what it is."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"We would just add more if there are new users, but right now you just need one license for per user."
"Willing to discount when you are switching from another product. Upgrading services will end up costing more, as expected."
"The solution's cost is reasonable."
"The platform is expensive but worth it."
"The solution for an enterprise license costs around 13 million Philippine pesos."
"I would rate the price seven out of ten, for its cost-effectiveness."
"Price-wise, it is cheap. We need to pay 1,500 to 2,000 INR per user...On a scale of one to ten, where one is very cheap, and ten is very expensive, I rate the pricing a three out of ten."
"My company has a yearly license agreement with Sophos EPP Suite."
"If you compare this to other solutions from a pricing perspective, the enterprise version of Sophos turns out to be cost-effective."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
11%
Manufacturing Company
7%
Financial Services Firm
7%
Comms Service Provider
7%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise52
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise7
Large Enterprise14
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
What is your experience regarding pricing and costs for Sophos EPP Suite?
The setup cost is good and licensing is good. The pricing is slightly increased, but it is good because Sophos Endpoi...
What needs improvement with Sophos EPP Suite?
For endpoint protection, I do not see many weaknesses. The weakest point from Sophos is that in many cases, it is not...
What is your primary use case for Sophos EPP Suite?
I am conducting an information search to understand what other firewall solutions are doing rather than looking for a...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
EPP Suite
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
EK Services
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Sophos Endpoint and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.