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Fortinet FortiMail Cloud vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
ROI from Fortinet FortiMail Cloud is hard to quantify, though enhanced security and decreased incidents indicate value satisfaction.
Sentiment score
7.4
Sophos Email offers strong ROI by improving efficiency, cutting costs, enhancing security, and reducing unsolicited emails, benefiting compliance.
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
 

Customer Service

Sentiment score
6.8
Fortinet FortiMail Cloud support is generally praised for its responsiveness and knowledge, despite some concerns about occasional delays.
Sentiment score
6.7
Sophos Email support responsiveness varies; users report mixed experiences with speed and effectiveness, especially for complex issues.
I would rate the technical support from Fortinet as ten out of ten.
I didn't receive a root cause analysis, not even a single time, for any issues.
The customer service and technical support from Fortinet could improve.
The technical support from Sophos Email deserves a rating of 10 out of 10.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
 

Scalability Issues

Sentiment score
7.6
Fortinet FortiMail Cloud offers scalable user expansion, though experiences vary due to subscription and deployment choices impacting flexibility.
Sentiment score
7.4
Sophos Email is scalable, praised for handling various organization sizes, but faces cost and support issues when scaling.
It is highly scalable, so I can give it a ten out of ten on that.
 

Stability Issues

Sentiment score
7.0
Fortinet FortiMail Cloud is highly stable with minimal downtime, consistently reliable performance, and high user satisfaction ratings.
Sentiment score
7.8
Sophos Email is praised for stability and reliability, deemed a dependable choice for organizations despite minor user suggestions for improvement.
I would give it a high stability rating of nine out of ten.
 

Room For Improvement

Fortinet FortiMail Cloud requires improved filtering, encryption, UI simplicity, and competitive pricing, while lacking sorting, archiving, and AI features.
Sophos Email needs improved security features, integration, user interface, and support to enhance performance, accuracy, and user experience.
In Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
Sophos Email does not work with split delivery.
 

Setup Cost

Fortinet FortiMail Cloud offers competitive subscription pricing, with annual licenses around $4,000, varying by organizational needs.
Sophos Email offers competitive, flexible subscription pricing with discounts, deemed fair and valuable by most users despite some cost concerns.
Cost-wise, it's a bit expensive, but it's totally worth it.
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
The price is relatively expensive.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
 

Valuable Features

Fortinet FortiMail Cloud offers robust email protection with advanced threat detection, seamless integration, and comprehensive management features.
Sophos Email provides advanced security features and easy management, making it a top choice for protecting organizational communications.
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
The spam reduction feature in Sophos Email provides comfort when using it.
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (6th), Secure Email Gateway (SEG) (7th)
Sophos Email
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Email Security (10th), Office 365 Protection (1st)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 3.2%, up 1.9% compared to last year.
Sophos Email, on the other hand, focuses on Email Security, holds 2.2% mindshare, down 2.6% since last year.
Cloud Email
Email Security
 

Featured Reviews

Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.
BhanuPrakash - PeerSpot reviewer
Achieving Seamless Email Security and Encryption while Managing Temporary Email Storage Limits
We continue to use Sophos products and remain with the company. For firewall protection, we use XGS systems. We have provided Sophos Email Gateway for one of our clients. We have integrated Sophos Email with our internal email server, using it for both outbound and inbound traffic. Integration with Office 365 protection for Sophos Email Security works smoothly without any challenges. The solution is totally cloud-based. I recommend Sophos Email for mid-sized companies as it is a good option, though it may not be ideal for large-scale or small businesses. I have not tried incorporating AI technology with Sophos Email yet. I am Bhanu Prakash, Technical Head for Systek Services, and can be reached at b.hanu@teamsistek.com. I am a partner with Sophos. Overall rating for Sophos Email: 10/10.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
University
7%
Non Profit
6%
Hospitality Company
6%
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
While Sophos Email is generally sufficient, one challenge we face is the 24-hour email storage limitation. This presents an issue when internal systems are down for more than 24 hours. The solution...
 

Also Known As

No data available
Sophos Email Security
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Sophos Email and other solutions. Updated: January 2024.
865,295 professionals have used our research since 2012.