

Proofpoint Email Protection and Sophos Email compete in the email security industry, focusing on comprehensive threat prevention and management. Proofpoint seems to have the upper hand due to its strong detection capabilities and user-friendly features.
Features: Proofpoint Email Protection offers business email compromise protection, targeted attack prevention, sandbox accuracy, and anti-phishing capabilities. It is praised for its ease of use, high detection rates, and AI-driven analysis. Sophos Email provides strong anti-spam, anti-malware, and anti-ransomware protections, with integrated firewall capabilities and signature-based threat detection. Its strength lies in sandbox effectiveness and ease of management.
Room for Improvement: Proofpoint Email Protection could improve integration in complex environments, enhance search functionality, streamline administrative interfaces, and offer better local support. It is also considered expensive, with a need for improved reputation management and customizable reporting. Sophos Email needs enhancements in its security against sophisticated threats, improved compatibility with cloud providers, and more detailed logging. Users also suggest better phishing detection and third-party integration.
Ease of Deployment and Customer Service: Proofpoint Email Protection provides flexibility with various deployment models, including public, private, and hybrid cloud options, as well as on-premises setups, and receives high marks for technical support. Sophos Email, while offering various deployment models, can face challenges with initial setup and is noted for slower, less knowledgeable support compared to Proofpoint, affecting satisfaction.
Pricing and ROI: Both solutions are expensive. Proofpoint offers various pricing tiers but remains costly while delivering high effectiveness in spam and phishing reduction, providing a significant ROI. Sophos Email is viewed as more affordable, striking a good balance between cost and features, though users desire price improvements and discounts.
The ideal situation would be to have all these portals combined into one unified dashboard.
The time required for email investigations and responses has changed with Proofpoint Email Protection's visibility and automation.
If you implement these kinds of solutions in your security stack, the first beneficial thing will be that you will not suffer any malware, and you will not face attacks, which ultimately leads to financial benefit.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
I rate customer support a three out of ten mainly because of the phishing attacks that are getting through.
Sometimes I get some really great responses and analysts, but sometimes when their cloud services have a failure, they are slow to respond and tell me about it, though they have been improving.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
The technical support from Sophos Email deserves a rating of 10 out of 10.
After-sales support for Sophos is very good.
Proofpoint is scalable for multi-site organizations with thousands of users.
Proofpoint Email Protection is a scalable solution that very much fits our capacity requirements.
Proofpoint Email Protection is quite scalable.
It was very rock solid.
Sometimes, when creating connectors for implementing with Google Workspace, we encounter challenges because both Google Workspace and Proofpoint Email Protection do not have very good documentation on how to do this.
When evaluating the stability of Proofpoint Email Protection in regards to downtime, bugs, and glitches, it comes and goes in waves.
The older legacy user interface just took a little to work with, and the new unified interface, as it was able to do more and more of the functionality of the old one, the product just got easier and easier to use.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
More security could be implemented.
Sophos Email does not work with split delivery.
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using.
Additional costs do come in, but it enhances security.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.
I appreciate that it's the industry leader, and its firewalling is very easy to manage and implement.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
The spam reduction feature in Sophos Email provides comfort when using it.
| Product | Market Share (%) |
|---|---|
| Proofpoint Email Protection | 8.1% |
| Sophos Email | 2.0% |
| Other | 89.9% |

| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 15 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 3 |
| Large Enterprise | 5 |
Proofpoint Email Protection provides powerful filtering against spam, phishing, and malware, leveraging effective threat detection and blocking capabilities. This solution integrates smoothly with platforms like Office 365, offering a user-friendly dashboard for seamless operations.
Proofpoint Email Protection focuses on email security, ensuring protection against phishing, malware, and spam. It includes features like URL scanning, anti-phishing, anti-virus protection, and sandboxing for comprehensive threat analysis. Its advanced analytics through TAP and TRAP, along with strong integration abilities, make it appealing for handling email threats. While scalability and ease of deployment are advantages, challenges such as integration in complex environments, the cost, and limited local support require attention. Enhancements in search functionality, email encryption, and improved phishing detection are also needed.
What are the key features of Proofpoint Email Protection?
What benefits and ROI should users look for in reviews?
Industries adopting Proofpoint Email Protection include finance, healthcare, and education sectors, which benefit from its robust email security measures. Educational institutions prioritize safe communication for staff and students, while healthcare organizations focus on protecting sensitive patient data. Financial services benefit from preventing data breaches and fraud through advanced threats management.
Sophos Email is a comprehensive email security solution designed to protect organizations from advanced threats and data loss. It offers robust protection against malware, phishing attacks, and spam, ensuring that only legitimate emails reach users' inboxes.
With advanced threat intelligence and machine learning algorithms, it can detect and block sophisticated attacks in real-time. Additionally, it provides encryption and data loss prevention capabilities to safeguard sensitive information.
The solution is easy to deploy and manage, with a user-friendly interface and centralized control. Sophos Email offers seamless integration with popular email platforms, ensuring uninterrupted communication while maintaining security.
With its comprehensive features and proactive approach, Sophos Email is a reliable choice for organizations looking to enhance their email security.
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