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Fortinet FortiMail vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Fortinet FortiMail enhances email safety, reduces costs, and improves efficiency, earning user trust with its cost-effective features.
Sentiment score
7.4
Sophos Email offers strong ROI by improving efficiency, cutting costs, enhancing security, and reducing unsolicited emails, benefiting compliance.
It offers cost savings compared to Cisco, which was very expensive.
 

Customer Service

Sentiment score
6.3
Fortinet FortiMail's technical support is highly rated for quick, expert assistance, though some entry-level issues exist.
Sentiment score
6.7
Sophos Email support responsiveness varies; users report mixed experiences with speed and effectiveness, especially for complex issues.
I have direct communication with Kenyan system engineers and local support in Ethiopia, enabling good support.
Fortinet's technical support offers high-quality support.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
The technical support from Sophos Email deserves a rating of 10 out of 10.
 

Scalability Issues

Sentiment score
7.2
Fortinet FortiMail is scalable, effective for medium to enterprise businesses, but faces hardware and licensing limitations.
Sentiment score
7.4
Sophos Email is scalable, praised for handling various organization sizes, but faces cost and support issues when scaling.
 

Stability Issues

Sentiment score
8.3
Fortinet FortiMail is stable and reliable, offering strong performance, seamless integration, and high user satisfaction with minimal issues.
Sentiment score
7.8
Sophos Email is praised for stability and reliability, deemed a dependable choice for organizations despite minor user suggestions for improvement.
This stability is consistent across Fortinet products, including FortiGate firewall.
 

Room For Improvement

Fortinet FortiMail requires improvements in management, cost, integration, reporting, setup, documentation, content security, and user interface.
Sophos Email needs improved security features, integration, user interface, and support to enhance performance, accuracy, and user experience.
The transition from on-premises devices to virtual appliances may be necessary as more organizations migrate email services to the cloud.
Providing comprehensive documentation on how to deploy and configure would improve the solution.
The area that could use some improvement in Fortinet FortiMail is the integration process.
Sophos Email does not work with split delivery.
 

Setup Cost

Fortinet FortiMail pricing is capacity-based, seen as cost-effective by some, yet expensive due to features and stability.
Sophos Email offers competitive, flexible subscription pricing with discounts, deemed fair and valuable by most users despite some cost concerns.
Fortinet FortiMail is considered overpriced by Indian rupee standards.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
 

Valuable Features

Fortinet FortiMail offers user-friendly, scalable email security with anti-spam, antivirus, phishing protection, and seamless Fortinet product integration.
Sophos Email provides advanced security features and easy management, making it a top choice for protecting organizational communications.
Its threat detection capabilities have been beneficial.
The most valuable features are Fortinet FortiMail's ability to protect from advanced features of email-based attacks, including protection against ransomware and malware attacks.
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
The spam reduction feature in Sophos Email provides comfort when using it.
 

Categories and Ranking

Fortinet FortiMail
Ranking in Email Security
7th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
No ranking in other categories
Sophos Email
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Office 365 Protection (1st)
 

Mindshare comparison

As of August 2025, in the Email Security category, the mindshare of Fortinet FortiMail is 4.4%, down from 6.0% compared to the previous year. The mindshare of Sophos Email is 2.2%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

MOHAN SUKUMAR - PeerSpot reviewer
Secure email management improves through advanced filtering and dynamic virus scanning
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention. It also allows for email forwarding, dynamic filtering, and scanning based on virus signatures. I can set varying levels of security. The tool is flexible and provides essential features for mail security and management.
BhanuPrakash - PeerSpot reviewer
Achieving Seamless Email Security and Encryption while Managing Temporary Email Storage Limits
We continue to use Sophos products and remain with the company. For firewall protection, we use XGS systems. We have provided Sophos Email Gateway for one of our clients. We have integrated Sophos Email with our internal email server, using it for both outbound and inbound traffic. Integration with Office 365 protection for Sophos Email Security works smoothly without any challenges. The solution is totally cloud-based. I recommend Sophos Email for mid-sized companies as it is a good option, though it may not be ideal for large-scale or small businesses. I have not tried incorporating AI technology with Sophos Email yet. I am Bhanu Prakash, Technical Head for Systek Services, and can be reached at b.hanu@teamsistek.com. I am a partner with Sophos. Overall rating for Sophos Email: 10/10.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
7%
Government
7%
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail?
Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like...
What needs improvement with Fortinet FortiMail?
It can be somewhat difficult to prepare precise or very deep rules to improve security, though the product is very good.
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
While Sophos Email is generally sufficient, one challenge we face is the 24-hour email storage limitation. This presents an issue when internal systems are down for more than 24 hours. The solution...
 

Also Known As

FortiMail
Sophos Email Security
 

Overview

 

Sample Customers

Magromer Cueros y Pieles S.A.
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Fortinet FortiMail vs. Sophos Email and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.