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Fortinet FortiSIEM vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Fortinet FortiSIEM delivers security improvements and customer satisfaction, leading to positive financial outcomes despite no explicit ROI measurement.
Sentiment score
6.1
Sumo Logic Security improves troubleshooting, reduces downtime, enhances efficiency, and provides clear ROI visibility, ensuring user satisfaction.
The platform has resulted in time saved and reduces mean time to response, making it a great platform.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Customer Service

Sentiment score
7.7
Fortinet FortiSIEM's customer service is seen as professional but has mixed reviews on response times and support accessibility.
Sentiment score
6.9
Sumo Logic Security's customer service is praised for its responsiveness, professionalism, and knowledgeable support, despite minor critiques.
Local tech support is available, however, for more critical or technical issues, we depend on the OEM directly, especially when it comes to on-prem solutions.
IT Solutions Product Manager at a computer software company with 11-50 employees
There is a knowledgeable, though small, team of support engineers around the world.
Network Engineer at Laminar Communications Pty Ltd
The customer support for Fortinet FortiSIEM is excellent.
Cybersecurity Team Leader at EMAK For Integrated Solutions
They have a response time of forty-eight hours, which is not instant support.
SOC Analyst at a computer software company with 1,001-5,000 employees
In general, they usually provide continuous support post-implementation, being in touch and trying to help, which makes their after-sale process better than Splunk.
CSO at Altera
 

Scalability Issues

Sentiment score
7.6
Fortinet FortiSIEM scales well, accommodating different business sizes but faces challenges with licensing, architecture, and configuration complexities.
Sentiment score
7.6
Sumo Logic Security efficiently manages scalability and large data processing, despite pricing challenges, earning high user ratings.
At any point in time, when network devices increase or there is a change in the infrastructure, we can add more workers and collectors to expand our infrastructure setup.
IT Solutions Product Manager at a computer software company with 11-50 employees
Fortinet FortiSIEM is highly scalable.
Network Engineer at Laminar Communications Pty Ltd
Fortinet FortiSIEM's scalability is excellent, and it is also easy to configure, maintain, and operate.
Cybersecurity Team Leader at EMAK For Integrated Solutions
The tool has high scalability because everything is based in the cloud.
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
I did not face any significant issues with Sumo Logic Security, but the pricing may be a concern as they try to upsell and raise the prices very quickly.
CSO at Altera
 

Stability Issues

Sentiment score
6.2
Fortinet FortiSIEM is reliable and stable, handling updates well, with users rating its performance highly despite occasional bugs.
Sentiment score
8.0
Sumo Logic Security is stable, handling heavy loads with minimal issues, and is highly rated for performance and reliability.
It stabilizes itself in an appropriate time, so its uptime is good.
IT Solutions Product Manager at a computer software company with 11-50 employees
These issues may cause unusual errors and user interface issues.
Network Engineer at Laminar Communications Pty Ltd
Some stability issues occur, but Fortinet's technical support team provides assistance.
Network Engineer at Ogma Consulting
If there are many records, the system may stop or the UI may become unresponsive.
SOC Analyst at a computer software company with 1,001-5,000 employees
The query language is pretty straightforward and easy, and it is very powerful for building different searches and dashboards that will serve for later exploration of the same interests I have.
CSO at Altera
 

Room For Improvement

Fortinet FortiSIEM needs improvements in integration, user interface, support, cost, and features like AI and automated responses.
Sumo Logic Security needs improved dashboards, better automation, enhanced APIs, and easier integration to compete effectively with rivals.
Recently, they revised it to a subscription-based, all-inclusive license.
IT Solutions Product Manager at a computer software company with 11-50 employees
The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products.
Network Engineer at Laminar Communications Pty Ltd
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management.
Network Engineer at Ogma Consulting
This can lead to alerts that are collections of disjointed signals that sometimes make no sense and lack real context; this simplistic approach makes it hard to find coherent stories during investigations.
CSO at Altera
I would also appreciate the AWS automation integrations to be more secure because currently, they are using access keys, which involves a user rather than roles, which is the security best practice recommended by AWS.
Senior Security Analyst at City Electric Supply Company
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
SOC Analyst at a computer software company with 1,001-5,000 employees
 

Setup Cost

Fortinet FortiSIEM provides flexible pricing that can be cost-effective, but costs may increase with additional modules and scalability.
Sumo Logic's pricing is seen as high yet valuable, competitive, and convenient via AWS, though scaling may be costly.
Setting it up for oneself as an enterprise-licensed product can be quite expensive.
Network Engineer at Laminar Communications Pty Ltd
Windows agent licenses cost around 3,000 Rupees per device per year.
Network Engineer at Ogma Consulting
The revised model is subscription-based and more flexible.
IT Solutions Product Manager at a computer software company with 11-50 employees
This makes it more cost-effective because other solutions often include a third element in their pricing.
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
 

Valuable Features

Fortinet FortiSIEM provides automation, analytics, and integration with a user-friendly interface for efficient threat detection and network monitoring.
Sumo Logic Security enhances efficiency with customizable features, AI-driven analytics, and responsive tools for streamlined troubleshooting and threat management.
It provides extensive logging and record-keeping for internal networks, cloud applications, and services as well as perimeter physical network security.
Network Engineer at Laminar Communications Pty Ltd
I find the real-time monitoring and correlation capabilities effective for security alerts.
Network Engineer at Ogma Consulting
Reliability and scalability have helped me in my work, especially because the license for Fortinet FortiSIEM is excellent from a cost perspective, and we can add more collectors as we expand.
Cybersecurity Team Leader at EMAK For Integrated Solutions
The features I find most useful in Sumo Logic Security are the ease of implementation and connectors; they have a very easy connection and many connectors to important systems, making it very easy to implement and fast to start running in production.
CSO at Altera
They are able to save time on fewer alerts because we are able to perform tuning on the logs to be able to only get relevant or security relevant incidents.
Senior Security Analyst at City Electric Supply Company
If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic.
SOC Analyst at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

Fortinet FortiSIEM
Ranking in Security Information and Event Management (SIEM)
7th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
76
Ranking in other categories
AI Observability (5th)
Sumo Logic Security
Ranking in Security Information and Event Management (SIEM)
29th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
22
Ranking in other categories
Log Management (38th), Security Orchestration Automation and Response (SOAR) (20th)
 

Mindshare comparison

As of January 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Fortinet FortiSIEM is 2.8%, down from 3.0% compared to the previous year. The mindshare of Sumo Logic Security is 1.3%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiSIEM2.8%
Sumo Logic Security1.3%
Other95.9%
Security Information and Event Management (SIEM)
 

Featured Reviews

SY
Network Engineer at Ogma Consulting
Comprehensive monitoring boosts security, yet incident management features need expansion
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management. Currently, to manage repetitive incidents or for remediation, I need to use a separate software called FortiSOAR. Additionally, the search functionality in FortiAI should be improved to provide more precise results, making it easier for me to understand what actions need to be taken.
MR
Senior Security Analyst at City Electric Supply Company
Security insights have enabled faster incident response and streamlined cross-team collaboration
To improve Sumo Logic Security, I would appreciate the tool being easier to use from a search perspective. For example, we have a few teams that want to use the tool itself, but they are not as savvy when it comes to creating searches from the core platform. I understand that Mobot has come out and is in the works, and it really does assist non-savvy users when it comes to querying the platform. As far as that is concerned, I wish that could be improved a bit more, but I do know that that is in the works. I would add that I wish for improved documentation. For example, we are using Sumo Playbooks and automation integrations along with that, but I have found that there has been a lack of documentation, very little to none at all when it comes to that. With regards to automation integrations as well, there are very few details included in them. I would also appreciate the AWS automation integrations to be more secure because currently, they are using access keys, which involves a user rather than roles, which is the security best practice recommended by AWS. I chose eight out of ten because to make it a nine or ten, I would lean heavily on the documentation. A lot of the times when we get around to configuring things such as playbooks or trying to understand playbooks, what I found was that documentation sometimes is not up to date or documentation is lacking. There are instances also where some security best practices are not being followed. So, if we are able to set up an integration that is not only secure, following security best practices, and has complete documentation, I believe it would alleviate the issue of having to go back and forth with support to check the documentation and things of that nature. My impression of the built-in threat intelligence feature in Sumo Logic Security is that it is comprehensive, but I would say that it could do a little bit better. For example, we have the TAXI feeds, which is STIX and TAXI integrated into the core platform, but the issue I am running into is that I am able to use that feed into a CSE alert; however, I am not able to see the contents of that feed. If I integrate CISA, which we do have integrated, I cannot see what IOCs are in that feed in the core platform, and I hope that is the case because, in order for us to better tune our alerts, we need to be able to see what is in the contents of that threat intelligence feed.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
6%
Manufacturing Company
12%
Computer Software Company
9%
Financial Services Firm
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise22
Large Enterprise24
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise13
 

Questions from the Community

What do you like most about Fortinet FortiSIEM?
Fortinet FortiSIEM needs to provide better API integrations to users.
What is your experience regarding pricing and costs for Fortinet FortiSIEM?
My experience with pricing, setup cost, and licensing for Fortinet FortiSIEM is wonderful, as it offers an excellent license compared to other vendors.
What needs improvement with Fortinet FortiSIEM?
Fortinet FortiSIEM is great overall. Performance could be enhanced, but I do not wish to elaborate on needed improvements.
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This makes it more cost-effective because other solutions often include a third element...
What needs improvement with Sumo Logic Security?
One major improvement I would suggest for Sumo Logic Security is in its risk-based alerting system; while it initially sounds clever and modern, it works as a point-based system where an IP address...
 

Also Known As

FortiSIEM, AccelOps
No data available
 

Overview

 

Sample Customers

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.
Information Not Available
Find out what your peers are saying about Fortinet FortiSIEM vs. Sumo Logic Security and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.