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Fortra's Automate vs Jiffy.ai Automate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Fortra's Automate offers quick ROI, boosts productivity, reduces costs, errors, IT staff needs, and enhances workflow management.
Sentiment score
7.1
Jiffy.ai Automate boosts efficiency by automating tasks, reducing errors, and saving staff efforts, driving significant ROI.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
Chief Technology Officer at DOB Systems LLC
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
System Administrator
On a scale from one to ten, I would rate the ROI as nine.
Project Manager - DevOps Engineer at ACC
 

Customer Service

Sentiment score
7.6
Fortra's Automate support is responsive and helpful, though some face language issues and navigation challenges with the knowledge base.
Sentiment score
6.9
Jiffy.ai Automate excels in responsive customer service and support, despite limited staff, ensuring satisfaction with complex integrations.
They don't always understand the processes I'm trying to implement.
Senior Data Analyst at a financial services firm with 1-10 employees
They handle customers like me to get to the exact issue, detailing where that issue originates from a technical point of view, the resolution, and the summary they provided.
Software Engineer at Cateina Technologies
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
Account Director at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.1
Fortra's Automate scales well from small teams to large enterprises, offering easy expansion, cost-effectiveness, and strong flexibility.
Sentiment score
7.5
Jiffy.ai Automate is scalable and effective across departments, managing large transactions and adapting processes with minimal changes.
The scalability of Automate also scores a ten out of ten.
IT Project Manager at Labo des histoires
I can deploy it on multiple infrastructures such as cloud, on-premises, or in a hybrid model.
Software Engineer at Cateina Technologies
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Account Director at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.3
Fortra's Automate is stable and reliable, with excellent performance despite occasional connectivity and Java-related issues.
Sentiment score
6.4
Jiffy.ai Automate is stable across systems, cost-effective, but faces network issues; users rate stability seven out of ten.
The stability of the solution is a ten out of ten.
IT Project Manager at Labo des histoires
For stability on a scale from one to ten, I would give it a solid nine.
Cloud Engineer - ll at a tech vendor with 11-50 employees
It has very robust features, and it is not prone to instability.
Account Director at a tech services company with 11-50 employees
 

Room For Improvement

Fortra's Automate requires web automation, UI, database integration, stability improvements, modernized UI, and enhanced documentation for better user experience.
Jiffy.ai Automate struggles with complexity, limited customization, and inadequate support, posing challenges for non-IT users.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
DevOps Engineer at Teksphere Global Services Limited
My major recommendation would be for easier upgrade paths between major versions.
Project Manager - DevOps Engineer at ACC
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
Cloud Engineer - ll at a tech vendor with 11-50 employees
 

Setup Cost

Fortra's Automate provides cost-effective automation priced per bot, offering competitive rates and significant long-term value for enterprises.
Jiffy.ai Automate offers cost-effective enterprise licensing with potential support costs, yet its features provide valuable for the price.
Competitors are often more expensive than Automate.
Account Director at a tech services company with 11-50 employees
It offered what we wanted at a good, competitive price.
Senior Data Analyst at a financial services firm with 1-10 employees
It does a lot but also costs a lot.
Chief Technology Officer at DOB Systems LLC
 

Valuable Features

Fortra's Automate streamlines workflows with no-code features, improving efficiency, security, and productivity while reducing costs and errors.
Jiffy.ai Automate features a user-friendly interface, advanced integration, computer vision, and supports no-code to low-code automation.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Account Director at a tech services company with 11-50 employees
In my opinion, the best feature Automate offers is the scheduling.
DevOps Engineer at Teksphere Global Services Limited
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
IT Project Manager at Labo des histoires
 

Categories and Ranking

Fortra's Automate
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
38
Ranking in other categories
Business Orchestration and Automation Technologies (5th)
Jiffy.ai Automate
Ranking in Robotic Process Automation (RPA)
36th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 3.0%, up from 1.3% compared to the previous year. The mindshare of Jiffy.ai Automate is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Fortra's Automate3.0%
Jiffy.ai Automate0.9%
Other96.1%
Robotic Process Automation (RPA)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
HA
Head of RPA COE at a transportation company with 10,001+ employees
You don't have to code; it is just drag and drop
They are still new in the market. Or, at least, they are still a small player. They require a lot of improvement in terms of learning material as well as the community developers. If you compare Jiffy.ai to an established solution, like UiPath, you can go to YouTube and find a lot of learning material posted by UiPath, partners, and other people in the community. However, for Jiffy.ai, you won't find that available in the market. Because of this it is very hard for us to find talent in the market. Most of the developers in the market are used to the bigger players. For Jiffy.ai, if you search a resume because you are trying to find someone who has used Jiffy.ai, you won't be able to find it. So, when we onboard a new person, we want them to learn this new system, but it is a bit hard for them to pick up because there are no external learning materials on the Internet. For training, they provide the foundation and advanced training. If you have other issues, they have a support portal, which shows a brief summary of the features. It's not very extensive, like Google Cloud Platform. Sometimes there are things that may not be available in the portal. While other products will also not have available the information in their portal, other people know it. So, you don't have in the community discussions about solutions to a problem that would not be available in the portal.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Performing Arts
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise11
Large Enterprise9
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What is your primary use case for HelpSystems AutoMate?
My use case for Fortra's Automate involves repetitive tasks and streamlining file transfer across multiple systems and multiple team members as it serves as a centralized file-sharing platform.
What is your experience regarding pricing and costs for Fortra Automate?
My assessment of the pricing for Fortra's Automate is that it is moderately priced—not expensive, yet not inexpensive either.
What needs improvement with Fortra Automate?
The areas that have room for improvement in Fortra's Automate include the reporting and analytics functionality, where the analytics could be more detailed. Currently, it is difficult to get deep i...
Ask a question
Earn 20 points
 

Also Known As

HelpSystems Automate, Automate
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Southwest Airlines
Find out what your peers are saying about Fortra's Automate vs. Jiffy.ai Automate and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.