Frontegg vs Microsoft Entra External ID comparison

Frontegg and Microsoft are both solutions in the Customer Identity and Access Management (CIAM) category. Frontegg is ranked #13, while Microsoft is ranked #4 with an average rating of 7.7. Frontegg holds a 3.9% mindshare in CIaA, compared to Microsoft’s 8.4% mindshare. Additionally, 100% of Frontegg users are willing to recommend the solution, compared to 80% of Microsoft users who would recommend it.

Frontegg

Read 6 Frontegg reviews

813 Views
520 Comparison Views

100% willing to recommend

Microsoft Entra External ID

Read 16 Microsoft Entra External ID reviews

1,414 Views
636 Comparison Views

80% willing to recommend

Frontegg

Microsoft Entra External ID

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 27, 2025

Frontegg and Microsoft Entra External ID are two competing solutions in the identity management sector. Frontegg seems to have the upper hand in integration and flexibility, whereas Microsoft Entra External ID stands out for its extensive feature set favored by enterprises.

Features: Frontegg provides advanced user authentication, seamless integration, and rapid implementation. Microsoft Entra External ID offers enterprise-grade security, robust identity verification, and conditional access policies, appealing to organizations needing comprehensive identity management.

Ease of Deployment and Customer Service: Microsoft Entra External ID delivers a streamlined deployment model with comprehensive enterprise support for a superior onboarding experience. Frontegg emphasizes a straightforward setup process with highly flexible deployment options, allowing for quick implementation.

Pricing and ROI: Frontegg's cost-effective setup allows for faster ROI, attracting businesses seeking rapid deployment with minimal upfront costs. Microsoft Entra External ID, though potentially involving higher initial costs, offers significant returns due to its advanced features, making it a valuable investment for companies requiring extensive capabilities.

To learn more, read our detailed Frontegg vs. Microsoft Entra External ID Report (Updated: September 2025).

Buyer's Guide

Frontegg vs. Microsoft Entra External ID

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Frontegg

Ranking in Customer Identity and Access Management (CIAM)

13th

Average Rating

9.6

Reviews Sentiment

8.7

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (19th), Authentication Systems (36th)

Microsoft Entra External ID

Ranking in Customer Identity and Access Management (CIAM)

4th

Average Rating

7.6

Reviews Sentiment

5.5

Number of Reviews

Ranking in other categories

Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Microsoft Security Suite (21st)

Mindshare comparison

As of October 2025, in the Customer Identity and Access Management (CIAM) category, the mindshare of Frontegg is 3.9%, down from 7.2% compared to the previous year. The mindshare of Microsoft Entra External ID is 8.4%, up from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Identity and Access Management (CIAM) Market Share Distribution
Product	Market Share (%)
Microsoft Entra External ID	8.4%
Frontegg	3.9%
Other	87.7%

Customer Identity and Access Management (CIAM)

Featured Reviews

reviewer1660836

DevOps Manager at a computer software company with 11-50 employees

Gives us everything we need to ensure that our customers have a safe and reliable authentication system

It would be nice to have a export button to file with all tenants/users so that in case of a disaster we will have the option to restore the users from file. For security certifications, we need to make sure we can restore all of our products and data in minimal time. We are backing up the data using the API but it will be better to export everything to an external file so in case of a disaster or mistake from our side, we can have the option to reload all the users and assign them to the relevant tenant as fast as possible

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Suresh Kumar Subramaniyan

Manager, Identity & Access Management at a financial services firm with 10,001+ employees

Has supported secure access but still lacks full coverage for external identity challenges

The user experience is acceptable, but Microsoft Entra External ID is not a full-fledged IGA solution. We use different products for complete Identity Governance Administration. Microsoft Entra External ID is suitable for small-scale enterprises implementing identity lifecycle management since most have Active Directory. However, there are several challenges. The out-of-the-box connector has limited features for applications, requiring us to build scheme connectors. While small-scale enterprises can benefit from Microsoft Entra External ID's Identity Governance solution, large-scale enterprises might need different tools from leading market vendors such as SailPoint or Saviynt. Customers face particular challenges with contractor and B2B accounts. Microsoft Entra External ID isn't a complete cloud-based account solution, as it must handle internal employees and collaborate with internal Active Directory. There are delays in the identity lifecycle process, especially for contract partners during onboarding and off-boarding. This might be due to back-end syncing with Active Directory. B2B account removal and provisioning take considerable time. Access governance, particularly access certification for guest users, is time-consuming. Multi-factor authentication enforcement also presents challenges for external users.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The admin portal layer is super useful and saves valuable front-end development time."

"Their developers were always willing to meet even though we are in very different time zones."

"The MFA policy via Frontegg allows us to enable/disable/enforce the Multi-Factor Authentication policy of our users and to enhance security and adhere to modern standards."

"We like the SSO, permissions and roles, multiple workspaces, and react login components."

"Every feature is multi-tenant by design, making different customer requests effortless to provide."

"It has Audit Log and many cool features that if we were to develop them by ourselves, it would require a lot of research and development resources. Frontegg gives us everything we need to ensure that our customers have a safe and reliable authentication system in which they can also manage some of the features and roles by themself which gives them more control over their environment."

"The experience has been rather good; there are other possibilities, but we made the choice to go with Microsoft, and we have a good experience with that."

"The most valuable feature for me is the firewall capabilities."

"The most beneficial feature for us is the ease of setup. With about five clicks, we can generate unique IDs and keys and set up in less than 30 minutes. We can also generate these for multiple years simultaneously, which is convenient."

"The single sign-on access is the most useful feature we use."

"Microsoft Entra External ID is more secure, offering a secure environment."

"The most valuable feature for me is the firewall capabilities."

"The best features of Microsoft Entra External ID include its unification of B2C functionality and B2E features."

"Primarily Microsoft Entra External ID SSO is valuable as it works with everything when it comes to integration."

More Microsoft Entra External ID pros

Cons

"The web interface is missing a way to delete a workspace. I have accidentally created a workspace and was not able to delete it. It's a minor thing that should be supported."

"We really like the ability to add the same user across tenants. From a UX perspective, the flow can be betterized."

"We're hoping to see more user management-related features, according to Frontegg's roadmap."

"It would be nice to have a backup export with all tenant/users so that in case of a mistake we can have the option to restore the users."

"Frontegg is fairly stable, however, we are looking forward to some promised capabilities, such as more tightly integrated Feature Flag support."

"The PHP SDK is limited. It's not a huge deal as we can just use their web API directly, but it is something to note if you're using PHP.‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎"

"Single sign-on for external applications such as Oracle could be improved to be a little bit cheaper."

"There is room for improvement in AI technology for Microsoft Entra External ID, particularly in providing detailed alerts."

"I would like to see faster synchronization."

"The training generally is complicated to understand, leading us to often go through a managed service provider."

"Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options."

"A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years."

"Technical support needs improvement."

"The authentication methods available are very limited, and this presents a weak point."

More Microsoft Entra External ID cons

Pricing and Cost Advice

Information not available

"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."

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Top Industries

By visitors reading reviews

Educational Organization

10%

Computer Software Company

10%

Financial Services Firm

Government

Computer Software Company

17%

Financial Services Firm

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

Questions from the Community

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What is your experience regarding pricing and costs for Microsoft Entra External ID?

The only problem that you might face with Microsoft now is their complex licensing model.

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What needs improvement with Microsoft Entra External ID?

For the last four or five years, I have been in an IT manager function, focusing on making things happen and having technical persons execute tasks. In the last three months, I have transitioned to...

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What is your primary use case for Microsoft Entra External ID?

I am looking for a new solution and investigating existing products. We are already working with Microsoft Intune and SOTI. I have been working in the past with a Kaseya product, specifically Datto...

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Comparisons

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Compared 46% of the time

Microsoft Entra ID vs Frontegg

Compared 18% of the time

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Compared 10% of the time

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Compared 9% of the time

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Compared 21% of the time

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Compared 19% of the time

Okta Customer Identity vs Microsoft Entra External ID

Compared 10% of the time

AWS Directory Service vs Microsoft Entra External ID

Compared 5% of the time

Google Cloud Identity vs Microsoft Entra External ID

Compared 4% of the time

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Product Reports

Buyer's Guide

Single Sign-On (SSO)

September 2025

Download Frontegg product report

Buyer's Guide

Microsoft Entra External ID

September 2025

Download Microsoft Entra External ID product report

Also Known As

No data available

Azure Active Directory External Identities

Overview

Frontegg is a user management platform, designed for the Product-Led Growth (PLG) era. Frontegg provides blazing-fast integration of a powerful user infrastructure, designed to handle modern application use-cases.

Our platform supports app builders by covering all the way from fundamental authentication flows to the most advanced capabilities such as complex organizational structures (multi-tenancy), fine-grained authorization, API-token management, self-service admin portal for end-users, subscription enforcement, single-sign-on (SSO), and much more.

Frontegg’s interfaces are embedded as a UI layer within your app and becomes a customer-facing management interface for your end-users, both on the personal and workspace levels. Frontegg also powers-up your backend through rich SDKs supported in various languages and frameworks.

Pricing: Starts at $249/m

Frontegg

Microsoft Entra External ID, part of Microsoft Entra, provides highly secure digital experiences for partners, customers, citizens, patients, or any users outside your organization with customization controls. Combine external identities and user directories in one portal to seamlessly manage access across the organization.

Microsoft Entra External ID refers to all the ways you can securely interact with users outside of your organization. If you want to collaborate with partners, distributors, suppliers, or vendors, you can share your resources and define how your internal users can access external organizations. If you're a developer creating consumer-facing apps, you can manage your customers' identity experiences.

With External ID, external users can "bring their own identities." Whether they have a corporate or government-issued digital identity, or an unmanaged social identity like Google or Facebook, they can use their own credentials to sign in. The external user’s identity provider manages their identity, and you manage access to your apps with Entra ID or Entra External ID to keep your resources protected.

The following capabilities make up External ID:

B2B collaboration - Collaborate with external users by letting them use their preferred identity to sign in to your Microsoft applications or other enterprise applications (SaaS apps, custom-developed apps, etc.). B2B collaboration users are represented in your directory, typically as guest users.
B2B direct connect - Establish a mutual, two-way trust with another Azure AD organization for seamless collaboration. B2B direct connect currently supports Teams shared channels, enabling external users to access your resources from within their home instances of Teams. B2B direct connect users aren't represented in your directory, but they're visible from within the Teams shared channel and can be monitored in Teams admin center reports.
Azure AD B2C - Publish modern SaaS apps or custom-developed apps (excluding Microsoft apps) to consumers and customers, while using Azure AD B2C for identity and access management.

Microsoft

Buyer's Guide

Frontegg vs. Microsoft Entra External ID

September 2025

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