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Frontegg vs Microsoft Entra External ID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Frontegg
Ranking in Customer Identity and Access Management (CIAM)
12th
Average Rating
9.6
Reviews Sentiment
8.7
Number of Reviews
6
Ranking in other categories
Single Sign-On (SSO) (22nd), Authentication Systems (38th)
Microsoft Entra External ID
Ranking in Customer Identity and Access Management (CIAM)
5th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Microsoft Security Suite (17th)
 

Mindshare comparison

As of March 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Frontegg is 2.6%, down from 5.7% compared to the previous year. The mindshare of Microsoft Entra External ID is 5.0%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra External ID5.0%
Frontegg2.6%
Other92.4%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

it_user1650711 - PeerSpot reviewer
Software Engineer at a tech vendor with 51-200 employees
Great technical support, excellent webhooks, and has been very stable
We are using a hybrid deployment model with as much infrastructure off of Frontegg's servers as possible. It's my understanding that we were one of the first customers to do this due to the fact that the setup was not documented well or intuitive. Luckily, Frontegg's developers were very flexible and willing to help work through the process.
FS
Consultant at Artifield
Offers strong identity unification but needs better customization
Microsoft Entra External ID can be improved with additional features, specifically customizable flexibility and a customizable user interface for the login dialog. Currently, the login dialog has very limited customization options, which only include font styles, colors, text messages, or brand icons. Last month, Entra ID introduced some customizable features in their login dialog, but this does not apply to Microsoft Entra External ID, indicating a significant gap between the two. In theory, Entra External ID can support many external identity providers where custom login dialogs could be integrated, potentially via SSO feature coordination, although I have not yet confirmed this. Hence, enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Every feature is multi-tenant by design, making different customer requests effortless to provide."
"The admin portal layer is super useful and saves valuable front-end development time."
"The MFA policy via Frontegg allows us to enable/disable/enforce the Multi-Factor Authentication policy of our users and to enhance security and adhere to modern standards."
"It has Audit Log and many cool features that if we were to develop them by ourselves, it would require a lot of research and development resources. Frontegg gives us everything we need to ensure that our customers have a safe and reliable authentication system in which they can also manage some of the features and roles by themself which gives them more control over their environment."
"We like the SSO, permissions and roles, multiple workspaces, and react login components."
"Their developers were always willing to meet even though we are in very different time zones."
"The single sign-on access is the most useful feature we use."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"The positive impact of Microsoft Entra External ID on my organization is that it enhances ease of use for the administrative side."
"When it comes to Microsoft Entra External ID, Microsoft itself is the best distributor."
"The most valuable feature for me is the firewall capabilities."
"It's quite easy to manage and monitor."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"The most valuable feature for me is the firewall capabilities."
 

Cons

"It would be nice to have a backup export with all tenant/users so that in case of a mistake we can have the option to restore the users."
"We're hoping to see more user management-related features, according to Frontegg's roadmap."
"The web interface is missing a way to delete a workspace. I have accidentally created a workspace and was not able to delete it. It's a minor thing that should be supported."
"Frontegg is fairly stable, however, we are looking forward to some promised capabilities, such as more tightly integrated Feature Flag support."
"We really like the ability to add the same user across tenants. From a UX perspective, the flow can be betterized."
"The PHP SDK is limited. It's not a huge deal as we can just use their web API directly, but it is something to note if you're using PHP.‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎"
"There is room for improvement in AI technology for Microsoft Entra External ID, particularly in providing detailed alerts."
"The training generally is complicated to understand, leading us to often go through a managed service provider."
"Technical support needs improvement."
"The only problem that you might face with Microsoft now is their complex licensing model."
"The quality of Microsoft customer support varies. With an enterprise contract, good resources are usually provided, especially in regions like Saudi Arabia or UAE. However, we have faced challenges with support quality, especially in some subcontinent areas where the resources might not be as experienced."
"Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options."
"A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years."
"The support engineers are not as skilled as our engineers. When they say something would not work, or there is no solution, we usually hear that Microsoft would not support this."
 

Pricing and Cost Advice

Information not available
"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
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Top Industries

By visitors reading reviews
Government
10%
Financial Services Firm
10%
Manufacturing Company
9%
Educational Organization
9%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

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What is your experience regarding pricing and costs for Microsoft Entra External ID?
Microsoft is flexible in the pricing for the product, so I cannot say that it is expensive, but definitely they are flexible in the price lists and their ways of doing payments.
What needs improvement with Microsoft Entra External ID?
Not really at the moment, but perhaps when we go deeper into using Microsoft Entra External ID, we may experience some things we may not prefer. However, up to now, we have not encountered anything...
What is your primary use case for Microsoft Entra External ID?
When I say identity, I mean Microsoft Entra External ID. We have been using Microsoft Entra External ID since the beginning of 2022. I am using it as a client. The purposes for using Microsoft Entr...
 

Also Known As

No data available
Azure Active Directory External Identities
 

Overview

Find out what your peers are saying about Frontegg vs. Microsoft Entra External ID and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.