The best features of Microsoft Entra External ID include its unification of B2C functionality and B2E features.
Microsoft Entra External ID is easy to set up, generating unique IDs quickly and integrating well with Microsoft environments. Users appreciate its firewall and single sign-on features. While combining B2C and B2E functions effectively, potential buyers should be aware of its high costs, complex pricing, and limited authentication methods. Technical support needs improvement, with regional skill gaps. Customers report dissatisfaction with the skill level of support engineers, impacting the adoption of necessary solutions.
