Frontegg vs Okta Customer Identity comparison

Frontegg and Okta are both solutions in the Customer Identity and Access Management (CIAM) category. Frontegg is ranked #13, while Okta is ranked #5 with an average rating of 9.0. Frontegg holds a 3.9% mindshare in CIaA, compared to Okta’s 8.4% mindshare. Additionally, 100% of Frontegg users are willing to recommend the solution, compared to 100% of Okta users who would recommend it.

Frontegg

Read 6 Frontegg reviews

813 Views
520 Comparison Views

100% willing to recommend

Okta Customer Identity

Read 17 Okta Customer Identity reviews

807 Views
807 Comparison Views

100% willing to recommend

Frontegg

Okta Customer Identity

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 27, 2025

Okta Customer Identity and Frontegg compete in the identity and access management category. Frontegg appears to have the upper hand due to its superior array of features, enhancing overall productivity and user experience.

Features: Okta Customer Identity focuses on providing secure user authentication, seamless multi-factor authentication, and easy integration with various applications. Frontegg offers advanced user self-service, flexible authentication methods, and robust integration capabilities, alongside additional developer-friendly tools and API support.

Room for Improvement: Okta could enhance its developer tools, expand feature flexibility, and simplify its admin dashboard before Frontegg. Frontegg might work on reducing its initial investment cost, expanding its documentation for users, and streamlining its operational processes to appeal to a broader market.

Ease of Deployment and Customer Service: Okta Customer Identity provides a straightforward deployment and reliable customer service support. Frontegg complements its efficient deployment model with exceptional customer service, featuring dedicated and personalized assistance giving it an edge in support.

Pricing and ROI: Okta Customer Identity offers a competitive setup cost and solid ROI due to its efficient pricing strategy. Frontegg, with a slightly higher initial investment, justifies the expense with enhanced features and promising ROI due to its comprehensive capabilities.

To learn more, read our detailed Frontegg vs. Okta Customer Identity Report (Updated: September 2025).

Buyer's Guide

Frontegg vs. Okta Customer Identity

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Frontegg

Ranking in Customer Identity and Access Management (CIAM)

13th

Average Rating

9.6

Reviews Sentiment

8.7

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (19th), Authentication Systems (36th)

Okta Customer Identity

Ranking in Customer Identity and Access Management (CIAM)

5th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Customer Identity and Access Management (CIAM) category, the mindshare of Frontegg is 3.9%, down from 7.2% compared to the previous year. The mindshare of Okta Customer Identity is 8.4%, up from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Identity and Access Management (CIAM) Market Share Distribution
Product	Market Share (%)
Okta Customer Identity	8.4%
Frontegg	3.9%
Other	87.7%

Customer Identity and Access Management (CIAM)

Featured Reviews

reviewer1660836

DevOps Manager at a computer software company with 11-50 employees

Gives us everything we need to ensure that our customers have a safe and reliable authentication system

It would be nice to have a export button to file with all tenants/users so that in case of a disaster we will have the option to restore the users from file. For security certifications, we need to make sure we can restore all of our products and data in minimal time. We are backing up the data using the API but it will be better to export everything to an external file so in case of a disaster or mistake from our side, we can have the option to reload all the users and assign them to the relevant tenant as fast as possible

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MiguelPurizaca

IT Manager at Clear Channel

Focus on seamless integration and advanced security management enhances application usage and threat detection across multiple countries

Okta Customer Identity focuses on providing top-notch identity management solutions. One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure. This integration is significantly easier compared to Microsoft Entra ID, where we encountered numerous issues. We particularly value its real-time reporting capabilities. For example, we detected cyberattacks from countries like Russia and Asia and were able to block those IP addresses and configure our system for more security. These advanced security features and reporting capabilities make it easy to manage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The admin portal layer is super useful and saves valuable front-end development time."

"We like the SSO, permissions and roles, multiple workspaces, and react login components."

"Their developers were always willing to meet even though we are in very different time zones."

"Every feature is multi-tenant by design, making different customer requests effortless to provide."

"The MFA policy via Frontegg allows us to enable/disable/enforce the Multi-Factor Authentication policy of our users and to enhance security and adhere to modern standards."

"It has Audit Log and many cool features that if we were to develop them by ourselves, it would require a lot of research and development resources. Frontegg gives us everything we need to ensure that our customers have a safe and reliable authentication system in which they can also manage some of the features and roles by themself which gives them more control over their environment."

"Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases."

"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."

"I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."

"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."

"Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products."

"The end user's ease of use is the most valuable feature."

"The main benefits Okta Customer Identity provides to users include single point of login for all applications and single authentication, which saves time and reduces frustration."

"The most valuable feature of this solution for most customers is access management."

More Okta Customer Identity pros

Cons

"We're hoping to see more user management-related features, according to Frontegg's roadmap."

"It would be nice to have a backup export with all tenant/users so that in case of a mistake we can have the option to restore the users."

"The web interface is missing a way to delete a workspace. I have accidentally created a workspace and was not able to delete it. It's a minor thing that should be supported."

"The PHP SDK is limited. It's not a huge deal as we can just use their web API directly, but it is something to note if you're using PHP.‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎"

"Frontegg is fairly stable, however, we are looking forward to some promised capabilities, such as more tightly integrated Feature Flag support."

"We really like the ability to add the same user across tenants. From a UX perspective, the flow can be betterized."

"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."

"The only issue with Okta Customer Identity is after the upgrade process; we have some issues with the integration between Okta Customer Identity and Jamf."

"This solution would be improved by adding biometrics features."

"All of the governance functionality and privileged account management could be improved."

"Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta user profile."

"The integration process takes a bit longer than we would want it to."

"Users sometimes have difficulty getting verification codes."

"The initial setup could be easier to do."

More Okta Customer Identity cons

Pricing and Cost Advice

Information not available

"The solution is really expensive."

"We pay 23 pence (approximately $0.30 USD) per user, annually, for 150,000 users."

"Okta's pricing is right where it needs to be and right in the middle of the market."

"Okta Customer Identity is not an expensive solution."

"The price of the solution is fair for what it offers."

"Pricing might be high, but it comes down when the number of people using the product goes up."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Educational Organization

10%

Financial Services Firm

Government

Computer Software Company

13%

Marketing Services Firm

11%

Manufacturing Company

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	5
Large Enterprise	9

Questions from the Community

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What do you like most about Okta Customer Identity?

Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases.

See all answers

What is your experience regarding pricing and costs for Okta Customer Identity?

Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products. Further details on costs would require consultation with our sales team.

See all answers

What needs improvement with Okta Customer Identity?

In Okta Identity Governance ( /categories/identity-management-im ) and Okta Privileged Access, some features are still being developed. Integration with Active Directory servers, Cisco routers, and...

See all answers

Comparisons

Auth0 vs Frontegg

Compared 47% of the time

WorkOS vs Frontegg

Compared 18% of the time

Microsoft Entra ID vs Frontegg

Compared 16% of the time

Clerk.com vs Frontegg

Compared 10% of the time

Descope vs Frontegg

Compared 9% of the time

More Frontegg Competitors

Auth0 vs Okta Customer Identity

Compared 32% of the time

Microsoft Entra External ID vs Okta Customer Identity

Compared 24% of the time

ForgeRock vs Okta Customer Identity

Compared 14% of the time

Microsoft Entra Verified ID vs Okta Customer Identity

Compared 9% of the time

Ping Identity Platform vs Okta Customer Identity

Compared 8% of the time

More Okta Customer Identity Competitors

Product Reports

Buyer's Guide

Single Sign-On (SSO)

September 2025

Download Frontegg product report

Buyer's Guide

Okta Customer Identity

September 2025

Download Okta Customer Identity product report

Overview

Frontegg is a user management platform, designed for the Product-Led Growth (PLG) era. Frontegg provides blazing-fast integration of a powerful user infrastructure, designed to handle modern application use-cases.

Our platform supports app builders by covering all the way from fundamental authentication flows to the most advanced capabilities such as complex organizational structures (multi-tenancy), fine-grained authorization, API-token management, self-service admin portal for end-users, subscription enforcement, single-sign-on (SSO), and much more.

Frontegg’s interfaces are embedded as a UI layer within your app and becomes a customer-facing management interface for your end-users, both on the personal and workspace levels. Frontegg also powers-up your backend through rich SDKs supported in various languages and frameworks.

Pricing: Starts at $249/m

Frontegg

Okta Customer Identity is an identity service that enables frictionless experience, speed-to-market, centralized management, and internet-scale security. Okta Customer Identity is developer friendly and secure with minimal custom code.

Okta

Sample Customers

Information Not Available

FedEx, Adobe, National Geographic, Tyson, Hewlett Packard Enterprise

Buyer's Guide

Frontegg vs. Okta Customer Identity

September 2025

Free Report: Frontegg vs. Okta Customer Identity

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