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Fuze vs West Unified Communications as a Service comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fuze
Ranking in Unified Communications as a Service
4th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Hosted and Cloud Based VoIP (14th)
West Unified Communications...
Ranking in Unified Communications as a Service
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Contact Center as a Service (CCaaS) (25th)
 

Mindshare comparison

As of February 2026, in the Unified Communications as a Service category, the mindshare of Fuze is 4.1%, down from 15.1% compared to the previous year. The mindshare of West Unified Communications as a Service is 9.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications as a Service Market Share Distribution
ProductMarket Share (%)
Fuze4.1%
West Unified Communications as a Service9.8%
Other86.1%
Unified Communications as a Service
 

Also Known As

ThinkingPhones
No data available
 

Overview

 

Sample Customers

Thumbtack, Groupon, Zenefits, GM, TBWA Worldwide
Sentara Healthcare, Vanderbilt Medical Center, St. Elizabeth Physicians