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Fuze vs Webex comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fuze
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Unified Communications as a Service (11th), Hosted and Cloud Based VoIP (11th)
Webex
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
131
Ranking in other categories
Virtual Meetings (4th)
 

Mindshare comparison

Fuze and Webex aren’t in the same category and serve different purposes. Fuze is designed for Hosted and Cloud Based VoIP and holds a mindshare of 5.4%, up 2.0% compared to last year.
Webex, on the other hand, focuses on Virtual Meetings, holds 5.0% mindshare, down 11.1% since last year.
Hosted and Cloud Based VoIP Mindshare Distribution
ProductMindshare (%)
Fuze5.4%
RingCentral Office8.4%
Grasshopper7.2%
Other79.0%
Hosted and Cloud Based VoIP
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.0%
Zoom Workplace Business5.8%
TeamViewer3.9%
Other85.3%
Virtual Meetings
 

Featured Reviews

DO
Web Designer / Developer & Creative Professional at Federal University of Technology Akure
Virtual training has supported collaborative learning and now needs a simpler and clearer interface
Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users understand what each button does. If specific features are not needed, they should not distract you, and some features should appear as sliding elements for ease of access. Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Outsourcing Company
13%
Construction Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise25
Large Enterprise72
 

Questions from the Community

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What is your experience regarding pricing and costs for Webex?
My experience with Webex pricing, setup, and licensing has generally been positive. Since Webex is offered as a cloud-based service, deployment and onboarding were relatively straightforward compar...
What needs improvement with Webex?
I would appreciate clearer controls for switching between shared applications during a presentation, with a more prominent indication of exactly what participants can see. I would also appreciate h...
What is your primary use case for Webex?
My main use case for Webex is for conference calls, workshops, and team meetings. I use Webex for communication and collaboration at work, valuing the ability to discuss technical topics directly w...
 

Comparisons

 

Also Known As

ThinkingPhones
Cisco Spark
 

Overview

 

Sample Customers

Thumbtack, Groupon, Zenefits, GM, TBWA Worldwide
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Sangoma, Yeastar, Astound and others in Hosted and Cloud Based VoIP. Updated: October 2026.
920,769 professionals have used our research since 2012.