Gemalto Protiva [EOL] vs Symantec Identity Governance and Administration comparison

Thales and Broadcom are both solutions in the Identity Management (IM) category. Additionally, 100% of Thales users are willing to recommend the solution, compared to 81% of Broadcom users who would recommend it.

Gemalto Protiva [EOL]

Read 2 Gemalto Protiva [EOL] reviews

100% willing to recommend

Symantec Identity Governanc...

Read 66 Symantec Identity Governance and Administration reviews

2,071 Views
1,325 Comparison Views

81% willing to recommend

Gemalto Protiva [EOL]

Symantec Identity Governanc...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 17, 2025

Gemalto Protiva [EOL] and Symantec Identity Governance and Administration compete in identity management solutions. Symantec appears to have the advantage due to its advanced features, offering more value for the price.

Features: Gemalto Protiva [EOL] provides high-quality authentication mechanisms, effective integration capabilities, and simplicity in use. Symantec Identity Governance and Administration offers comprehensive identity lifecycle management, policy-driven automation, and broader functionality, making it suitable for complex environments.

Ease of Deployment and Customer Service: Gemalto Protiva [EOL] is easy to deploy with minimal complexity and reliable support. Symantec Identity Governance and Administration requires more effort initially but is well-supported with extensive documentation and professional support services.

Pricing and ROI: Gemalto Protiva [EOL] is known for cost-effective pricing and quick ROI due to low setup costs and efficient support. Symantec Identity Governance and Administration involves a higher upfront investment but its advanced features and substantial long-term benefits indicate a strong ROI over time.

To learn more, read our detailed Identity Management (IM) Report (Updated: January 2026).

Buyer's Guide

Identity Management (IM)

January 2026

Download the complete report

Helped 881,757 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Gemalto Protiva [EOL]

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Symantec Identity Governanc...

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

User Provisioning Software (10th), Identity Management (IM) (25th)

Featured Reviews

Paul Connaire

RAS Team Lead at Produban USA

A cost-effective solution, but the user interface lacks the ability to customize

In the UK, I think that we are one of the biggest utilizers of the service. With the restrictions that it has, I don't think it's got massive upscalability. For general users it is fine, but the scalability could be better. We started with approximately eight and a half thousand users, and we currently have about twelve-thousand people using it. This is used widely across a number of user groups, including administrators, end users, general users, and specific privileged users for two-factor authentication. We do plan to increase the usage of this solution. Our current capacity is fourteen thousand but we will probably grow beyond that.

Read full review

reviewer2183661

Managing Director at a consultancy with 1-10 employees

Has an easy initial setup process, but its technical support services need improvement

The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature for us is the ability to use Active Directory groups as virtual containers instead of domains because it means that we can control our access groups better."

"The scalability potential is there if a company needs to expand."

"It is easy to use, and does not requires an extensive programming or development background."

"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."

"The product is relatively easier to use than other identity management products."

"The solution is easy to scale."

"Word mining and risk campaigns are the most valuable features of this solution."

"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."

"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."

More Symantec Identity Governance and Administration pros

Cons

"The user interface needs improvement."

"The product's technical support could be better."

"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."

"I find the API boring. I also faced issues while integrating with CA SSO."

"In the next release, there should be provisioning of your certifications."

"The solution is not the best or the fastest available."

"The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking."

"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."

"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."

More Symantec Identity Governance and Administration cons

Pricing and Cost Advice

"This is a cost-effective solution compared to some other products out there."

"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."

"Pricing and licensing models are adequate and reasonable."

"The price is flexible for our existing customers."

"Compared to other options, CA products are not that expensive."

"The product has a good price in competition with another product with the same solution."

"The connector is free, and bundled with the product."

"The price is based on the number of users."

"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."

See which vendors are best for you

Use our free recommendation engine to learn which Identity Management (IM) solutions are best for your needs.

See recommendations

881,757 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Manufacturing Company

15%

Marketing Services Firm

14%

Performing Arts

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	9
Large Enterprise	45

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?

The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.

See all answers

What needs improvement with Symantec Identity Governance and Administration?

Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...

See all answers

What is your primary use case for Symantec Identity Governance and Administration?

I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...

See all answers

Comparisons

Oracle Identity Governance vs Gemalto Protiva [EOL]

Compared 100% of the time

More Gemalto Protiva [EOL] Competitors

BeyondTrust Endpoint Privilege Management vs Symantec Identity Governance and Administration

Compared 19% of the time

SailPoint Identity Security Cloud vs Symantec Identity Governance and Administration

Compared 13% of the time

Omada Identity vs Symantec Identity Governance and Administration

Compared 7% of the time

SAP Identity Management vs Symantec Identity Governance and Administration

Compared 7% of the time

One Identity Manager vs Symantec Identity Governance and Administration

Compared 6% of the time

More Symantec Identity Governance and Administration Competitors

Product Reports

Buyer's Guide

Authentication Systems

January 2026

Download Gemalto Protiva [EOL] product report

Buyer's Guide

Symantec Identity Governance and Administration

January 2026

Symantec Identity Governance and Administration report

Download Symantec Identity Governance and Administration product report

Also Known As

Protiva

CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance

Overview

Gemalto Protiva [EOL] offered strong identity and access management solutions tailored to enhance enterprise security. It provided authentication and digital protection critical for businesses relying on precise access to sensitive information.

Gemalto Protiva [EOL] was acclaimed for its robust security features, facilitating authentication processes and protecting digital assets from unauthorized access. Designed to cater to businesses seeking heightened security measures, it delivered multifactor authentication options and seamless integration with existing systems. Its use spanned across secure login and transaction services, ensuring that user data remained protected against breaches.

What were the key features offered by Gemalto Protiva [EOL]?

Multifactor Authentication: Provided layers of security for user validation.
Seamless Integration: Easily connected with existing IT infrastructures.
Versatile Deployment: Supported both on-premise and cloud environments.
Enhanced Security Tokens: Utilized smart cards and USB tokens for credential security.
Comprehensive Access Control: Centrally managed user access to sensitive information.

What benefits or ROI should you consider in reviewing Gemalto Protiva [EOL]?

Increased Security: Strengthens defenses against unauthorized data access.
Cost Efficiency: Reduces potential financial loss from data breaches.
Regulatory Compliance: Aids adherence to industry security standards.
User Productivity: Simplifies login processes, saving time and resources.

In healthcare, Gemalto Protiva [EOL] protected patient data and ensured compliance with health regulations. In finance, it secured transactions and user accounts, while in education, it safeguarded academic records and research data, highlighting its versatility across distinct sectors.

Thales

The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

Broadcom

Sample Customers

Exostar, Sunrise Health Region, Baker Tilly, Seattle Children's, SEW-Eurodrive

Acciona, Core Blox, DBS

Buyer's Guide

Identity Management (IM)

January 2026

Download Free Report

Find out what your peers are saying about SailPoint, Microsoft, One Identity and others in Identity Management (IM). Updated: January 2026.

DOWNLOAD NOW

881,757 professionals have used our research since 2012.

See our list of best Identity Management (IM) vendors and best User Provisioning Software vendors.

We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.