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Gigamon Deep Observability Pipeline vs Lumu comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Gigamon Deep Observability Pipeline boosts productivity and efficiency through reduced troubleshooting, improved security visibility, and optimized resource management.
Sentiment score
5.9
Lumu saves engineers 10-20 hours weekly by blocking malicious sites, with quick ROI and validation from Albert service.
It self-reports as saving 10 to 20 hours a week of engineer time.
Director, Information Technology at a educational organization with 201-500 employees
 

Customer Service

Sentiment score
5.4
Gigamon Deep Observability Pipeline's technical support is generally praised, though outsourced support presents challenges for some users.
Sentiment score
8.5
Lumu's customer service is highly praised for speedy and effective support, especially during setup, with notable Colombian excellence.
The technical support by Gigamon Deep Observability Pipeline is good because it has a local architect in my area.
Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V
It picks up on borderline issues that matter.
Director, Information Technology at a educational organization with 201-500 employees
 

Scalability Issues

Sentiment score
6.5
Gigamon Deep Observability Pipeline excels in scalability, especially in cloud environments, accommodating large deployments with ease and flexibility.
Sentiment score
8.0
Lumu offers robust scalability across environments, with easy deployment and a flexible licensing structure, despite network-size-dependent variability.
 

Stability Issues

Sentiment score
7.2
Gigamon Deep Observability Pipeline delivers stable, reliable performance in data centers, with high ratings despite minor issues in older systems.
Sentiment score
8.9
Lumu is praised for its stability, reliable performance, and minimal impact during maintenance, earning high user satisfaction ratings.
Stability has been excellent.
Director, Information Technology at a educational organization with 201-500 employees
 

Room For Improvement

Gigamon Deep Observability Pipeline needs security enhancements, improved GUI, better performance, cloud support, and easier setup and hardware handling.
Lumu users seek improved integration, reporting, community support, and refined threat discovery, anticipating these enhancements in future updates.
Having some sort of certification or training, along with more periodic webinars might be helpful.
Director, Information Technology at a educational organization with 201-500 employees
 

Setup Cost

Gigamon Deep Observability Pipeline is often seen as expensive, but pricing perceptions vary based on needs and roles.
Lumu is an affordable, cloud-native tool with straightforward pricing based on network traffic, offering competitive value compared to alternatives.
In our environment, it costs approximately 1200 a month.
Director, Information Technology at a educational organization with 201-500 employees
 

Valuable Features

Gigamon Deep Observability Pipeline improves network visibility, performance, and security through advanced traffic analysis, integration, and process efficiencies.
Lumu provides real-time threat detection and integration, enhancing response times and simplifying data analysis with minimal false positives.
The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security.
Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V
It provides peace of mind knowing that any device on our network, whether it is our own, BYOD device, or an unauthorized device, is being tracked and analyzed at multiple levels.
Director, Information Technology at a educational organization with 201-500 employees
 

Categories and Ranking

Gigamon Deep Observability ...
Ranking in Network Detection and Response (NDR)
16th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
9
Ranking in other categories
Application Performance Monitoring (APM) and Observability (43rd), Event Monitoring (15th), Data Loss Prevention (DLP) (33rd), Security Information and Event Management (SIEM) (43rd), Web Application Firewall (WAF) (32nd), Advanced Threat Protection (ATP) (25th), Network Packet Broker (NPB) (1st)
Lumu
Ranking in Network Detection and Response (NDR)
6th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (10th), Extended Detection and Response (XDR) (15th)
 

Mindshare comparison

As of June 2026, in the Network Detection and Response (NDR) category, the mindshare of Gigamon Deep Observability Pipeline is 2.3%, up from 1.2% compared to the previous year. The mindshare of Lumu is 3.1%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR) Mindshare Distribution
ProductMindshare (%)
Lumu3.1%
Gigamon Deep Observability Pipeline2.3%
Other94.6%
Network Detection and Response (NDR)
 

Featured Reviews

TN
Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V
Experience boosts operational efficiency while performance sees room for improvement
I don't have specific information on whether it was purchased on the AWS marketplace or somewhere else. I am working with Dynatrace Operator. I am also working with Algosec, Alluvio, CrowdStrike, Firemon, Gigamon Deep Observability Pipeline, and other solutions. I think it's a good tool, and I am satisfied with it. We have not stored cloud workloads with Gigamon Deep Observability Pipeline yet; we are still on-premises. The technical support takes about one to two hours to respond, which is acceptable. I am satisfied with the scalability of the product. The interface is good.
JJ
Director, Information Technology at a educational organization with 201-500 employees
Constant monitoring and analysis boosts network security
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more periodic webinars might be helpful. Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares. As the community grows for Lumu then that will improve, but that is not really a criticism of Lumu, they simply have not been around that long.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
9%
Healthcare Company
8%
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What needs improvement with Gigamon Deep Observability Pipeline?
Gigamon Deep Observability Pipeline needs to improve its performance. I face issues with performance because we use SPAN, and the SPAN traffic is not good. They need to improve their performance.
What is your primary use case for Gigamon Deep Observability Pipeline?
I am working with Gigamon Deep Observability Pipeline and Firemon, and I have been working with it for a year.
What advice do you have for others considering Gigamon Deep Observability Pipeline?
I don't have specific information on whether it was purchased on the AWS marketplace or somewhere else. I am working with Dynatrace Operator. I am also working with Algosec, Alluvio, CrowdStrike, F...
What needs improvement with Lumu?
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more p...
What is your primary use case for Lumu?
We use it as our managed SOC instead of contracting with an MSP. It coordinates endpoint and gives us a single pane of glass for our security events.It fulfills the role of a SIEM, serving as our d...
What is your experience regarding pricing and costs for Lumu?
In our environment, it costs approximately 1200 a month.
 

Also Known As

Gigamon, GigaSecure
No data available
 

Overview

 

Sample Customers

Amica Insurance, College of William & Mary, Gamma, IntercontinentalExchange, OppenheimerFunds
Information Not Available
Find out what your peers are saying about Gigamon Deep Observability Pipeline vs. Lumu and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.