Executive SummaryUpdated on Dec 28, 2025
Splunk Observability Cloud and Gigamon Deep Observability Pipeline compete in the network monitoring and observability category. Splunk Observability Cloud has the upper hand due to its extensive data integration capabilities and flexibility in deployment environments.
Features: Splunk Observability Cloud offers customizable and out-of-the-box dashboards, real-time visibility, and robust incident reporting. It also excels in easy visualization options and infrastructure monitoring. Gigamon Deep Observability Pipeline is noted for its packet filtering and encryption features, reducing data noise for enhanced network visibility. Its data flow insights allow for improved operational efficiency.
Room for Improvement: Splunk Observability Cloud faces challenges with its pricing, scalability, and UI. Users report difficulties with setup and complex alert configurations, seeking better integration and documentation. Gigamon users require enhanced cloud monitoring and traffic flow features, suggesting improvements in SPAN traffic processing and initial setup. Both products could benefit from better third-party integrations.
Ease of Deployment and Customer Service: Splunk Observability Cloud supports deployment across public, private, on-premises, and hybrid clouds, though customer service reviews are mixed, with calls for faster tech support. Gigamon serves primarily on-premises and hybrid environments, with generally helpful technical support, although less detailed feedback than Splunk’s support.
Pricing and ROI: Splunk Observability Cloud is seen as expensive, with costs tied to data volume, yet it delivers good ROI by improving IT process efficiency. Gigamon is also costly, but justified by its enhanced network visibility and security. While both products command a high price, the perceived value varies according to organizational needs and deployment scale.
