

Portnox and GoodAccess are network access control solutions competing for a strong position in the market. Portnox appears to have the upper hand with its comprehensive network visibility and scalability, whereas GoodAccess stands out for its stable performance and flexibility across various operating systems.
Features: Portnox offers agentless, scalable security solutions with excellent network visibility, allowing integration with platforms like Azure AD and Google Workspace. Its automation reduces manpower needs and supports policy-driven security. GoodAccess provides consistent static IPs, enhancing secure internal server connections, and maintains reliable VPN speed with minimal latency. Its simple interface and robust point-to-point protection are ideal for remote teams.
Room for Improvement: Portnox requires better firewall integration and improved handling of unauthenticated MAC addresses. Users have noted lag in app response and seek enhanced cloud dependency and third-party integrations. GoodAccess customers wish for better threat data representation in dashboards, more global VPN access points, and a more accommodating pricing model for larger teams. Occasional VPN connection drops and improvements to administrative and authentication features are also desired.
Ease of Deployment and Customer Service: Portnox supports diverse deployment models, including on-premises and hybrid cloud environments, facilitating easy integration without the need for agent-based solutions. Its comprehensive support and flexibility are appreciated. GoodAccess excels in tech support but could benefit from more direct customer interactions. Both products have good support reputations, although Portnox could improve by streamlining ticket response and offering continuous training.
Pricing and ROI: Portnox offers competitive pricing with scalable licensing based on switch ports, proving cost-effective compared to larger NAC solutions by reducing maintenance and manpower expenses. GoodAccess has cost-competitive pricing favorable to smaller teams, though recent revisions are less accommodating for larger organizations. Both products claim good ROI by enhancing network security and efficiency.
If I compare this to an on-premises environment using Cisco ISE or Aruba ClearPass, it would require phenomenally large teams for infrastructure management.
If you were moving from a traditional on-premise NAC that was 100% managed by the IT department, there would be great savings in going to a cloud-based NAC with Portnox.
By automating the device containment and remediation processes, we save countless hours weekly.
The main area needing improvement is the technical knowledge of support staff.
For very high severity issues where the entire office is non-functional, response time is within 30 minutes.
In terms of support, it is usually quite impressive. I usually get support in a matter of minutes or seconds, depending on the priority of the ticket.
We have never had any challenge based on a customer who has 1,000 devices versus a customer who has 30,000 devices; the feel is the same.
Its infrastructure scales automatically in the background, eliminating concerns about capacity or backend upgrades.
They ensure the backend can support it and do the provisioning while maintaining headroom and elasticity.
The product itself is available and its uptime is 100%.
In the four years that I used Portnox, if it crashed or the server crashed, that would not have been more than once.
If there is a version one and another version, the communication between the organization using it and Portnox should be firm so they can coordinate effectively.
I would like to see more options and more granular controls for users who know what they are doing as an administrator.
Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.
When I reach the technical support, they give solutions that do not help me much, so I try to search the internet for other users' experiences to find solutions.
When I'm doing filtering at times, it doesn't filter the items properly.
If you compare Portnox with all other well-known standard products, it is the cheapest.
The pricing is a bit high, possibly due to the cloud features and running instances across regions like the US, Asia, and Europe.
You are charged according to the number of users.
GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.
It's notable how Portnox has improved operational efficiency.
It is a very robust application because three teams use that part: the network team, the security team, and the support people.
It is possible to find the MAC address in the switch, but in Portnox, it is very useful to see the status of those ports, and that increases our security.
| Product | Mindshare (%) |
|---|---|
| Portnox | 3.5% |
| GoodAccess | 2.0% |
| Other | 94.5% |


| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 6 |
| Large Enterprise | 10 |
GoodAccess is a cybersecurity platform enabling medium-sized enterprises to implement Zero Trust Architecture (ZTA) effortlessly, offering protection for remote and hybrid workforces.
GoodAccess empowers enterprises by providing a low-code, hardware-free SASE/SSE platform. It simplifies deploying zero trust architectures quickly, integrating with both modern SaaS applications and legacy systems. This makes it an ideal choice for businesses with 50-5,000 employees, particularly those adopting multi-cloud and SaaS environments. GoodAccess safeguards infrastructures by unifying them under a stringent zero-trust model, utilizing advanced technologies to address major cybersecurity challenges.
What are the key features of GoodAccess?GoodAccess finds application in industries focusing on remote work, particularly those needing secure point-to-point network connections. It serves technical teams seeking to optimize cloud operations, enhance network management, and ensure compliance. The platform is valuable for organizations aiming to support a hybrid workforce and achieve robust endpoint protection.
Portnox provides advanced network visibility and proactive security without complexity, ensuring easy setup and scalability. Its agentless nature and intuitive design enable seamless device management and system integration, promoting efficient network operations and endpoint security.
Portnox is known for offering comprehensive network access control, providing firms with vital tools for managing authentication and securing endpoint devices. It's praised for ease of use in integrating with systems such as RADIUS servers and offering detailed analytical capabilities to ensure compliance and control unauthorized access. While users appreciate the intuitive interface and device management, improvements have been suggested in the areas of better GUI, integration with firewalls, and enhanced configuration methods. Portnox aids in handling dynamic VLAN assignments and securing access in both wired and wireless networks, proving particularly valuable for on-premises and remote environments.
What are the key features of Portnox?In industries where network security is paramount, such as finance and healthcare, Portnox is implemented to fortify access control and manage endpoint connections effectively. Its ability to secure both on-premises and remote environments makes it a versatile choice across sectors that require stringent access management, particularly where unauthorized device connections pose significant risks.
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