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GoodAccess Reviews

Vendor: GoodAccess
4.6 out of 5
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What is GoodAccess?

GoodAccess is a cybersecurity platform enabling medium-sized enterprises to implement Zero Trust Architecture (ZTA) effortlessly, offering protection for remote and hybrid workforces.

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GoodAccess is the #15 ranked solution in top ZTNA solutions, #19 ranked solution in top Enterprise Infrastructure VPN solutions, and #22 ranked solution in top Web Security Gateways. PeerSpot users give GoodAccess an average rating of 9.2 out of 10. GoodAccess is most commonly compared to Cloudflare One: GoodAccess vs Cloudflare One.
Buyer's Guide
GoodAccess
March 2026
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Helped 884,797 peers since 2012

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GoodAccess mindshare

Product category:
Enterprise Infrastructure VPN
As of March 2026, the mindshare of GoodAccess in the Enterprise Infrastructure VPN category stands at 0.5%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
GoodAccess0.5%
OpenVPN Access Server13.3%
Fortinet FortiClient6.8%
Other79.4%
Enterprise Infrastructure VPN

PeerResearch reports based on GoodAccess reviews

TypeTitleDate
CategoryEnterprise Infrastructure VPNMar 25, 2026Download
ProductReviews, tips, and advice from real usersMar 25, 2026Download
ComparisonGoodAccess vs OpenVPN Access ServerMar 25, 2026Download
ComparisonGoodAccess vs Fortinet FortiClientMar 25, 2026Download
ComparisonGoodAccess vs Check Point Remote Access VPNMar 25, 2026Download
Suggested products
TitleRatingMindshareRecommending
Cloudflare One4.4N/A100%22 interviewsAdd to research
Check Point Harmony SASE (formerly Perimeter 81)4.43.6%97%62 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

GoodAccess is valued for robust point-to-point security, static IP, and minimal impact on speed. The Cloud Connector links private networks to the Gateway for secure, reliable connections. Its user-friendly interface simplifies operations, and centralized control enhances access management. Additionally, features like MFA, OpenVPN support, extensive global hosting, and 24/7 support are appreciated. Usage reports provide insights into operations, boosting compliance and efficiency. The platform's adaptability supports seamless remote and global team collaboration.
  • "The best features GoodAccess offers are that it is very simple to use for users and very simple to set up for administrators."
  • "The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways."
  • "No extra hardware is needed, and it is very easy to set up"

Room for Improvement

Users desire more detailed threat data and improved traffic reporting on the GoodAccess interface, alongside a more scalable pricing model for smaller teams. The user experience could be enhanced with 24/7 chat support, increased server coverage, and advanced security features. More flexibility in user management and easier integration with existing cybersecurity tools would also be beneficial. Connectivity issues and bugs in the application need addressing to ensure smoother performance.
  • "GoodAccess can be improved by providing more editable options on the admin side. I would like to see more options and more granular controls for users who know what they are doing as an administrator."
  • "We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need to have improved for our usage."
  • "For small organizations, it works great. However, the larger the organization, the more scalable the pricing model, the better, since gateways can be very expensive if an organization needs multiple gateways."

ROI

Users have experienced significant returns on investment from GoodAccess, with some achieving 100% ROI. Many recovered their investment within months, with reports of ROI happening in less than two months to six months. The importance of ROI varied among users, impacting critical systems and IT development needs. Even though some paid more compared to previous solutions, the effectiveness of GoodAccess justified the investment.

Pricing

GoodAccess pricing includes a substantial initial cost reflective of its comprehensive security features and ease of use. Users find the pricing competitive and recommend starting with essential packages, upgrading as needed. Licensing should match the number of concurrent users, not team size, and annual billing requires monitoring due to potential increases. Setup costs are low, with options for scalable licensing. Direct communication with GoodAccess for technical advice enhances the overall experience.

Popular Use Cases

Organizations primarily use GoodAccess to create secure, reliable point-to-point network connections between technical teams and remote infrastructure. It facilitates seamless remote work, simplifies network management, and enhances security with features like VPN gateways, dual-factor authentication, static IPs, and geolocation access. GoodAccess also supports compliance with regional restrictions, aids in database access, and ensures high-speed connections for distributed teams, video conferencing, and uninterrupted browsing across diverse global locations.

Service and Support

GoodAccess customer service is responsive and operates 24/7. Users report fast resolution of issues, often in near real-time. Support is communicative and friendly, offering prompt and satisfactory responses. Occasional delays are noted, but assistance remains helpful. Notifications about usage and prices keep users informed without needing direct support contact. Customers find the service reliable and efficient, valuing its availability and responsiveness. Positive interactions have been highlighted across different periods of use.

Deployment

Users found GoodAccess's initial setup straightforward and user-friendly. Despite some configuration requirements for routers, such as Mikrotik and Teltonika RUT, guidance was provided through example scripts and standard OpenVPN files with minor modifications. The admin console helps manage licensing easily, with direct setup instructions sent via email, facilitating application installation without logging in. Assistance is available for integrating Microsoft SSO, and all steps are sufficiently detailed to avoid reliance on forums.

Scalability

GoodAccess offers excellent scalability. Users can easily adjust team sizes, purchase per-user connections, and extend user licenses efficiently. The software simplifies expanding networks significantly and accommodates massive site connections. Although bandwidth improvements may be beneficial, the system supports multiple scenarios with numerous features. Quick responsiveness from the sales and support team aids in facilitating seamless adjustments. Scalability exceeds expectations, providing impressive negotiation options for user accounts. Organizations find it simple to scale operations without concerns.

Stability

Users consistently highlight the dependability of GoodAccess, noting minimal disruptions. Many report near-flawless experiences with very few connectivity issues, and any outages are swiftly rectified. The solution is celebrated for maintaining excellent uptime and consistently updating, contributing to its robust reliability. Over lengthy periods, users have experienced virtually zero downtime, appreciating the seamless connectivity it provides. This product has been lauded as fantastic and very stable, showing no significant connection flaws.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our GoodAccess Buyer's Guide for additional reliable information.

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Learn more about GoodAccess

GoodAccess empowers enterprises by providing a low-code, hardware-free SASE/SSE platform. It simplifies deploying zero trust architectures quickly, integrating with both modern SaaS applications and legacy systems. This makes it an ideal choice for businesses with 50-5,000 employees, particularly those adopting multi-cloud and SaaS environments. GoodAccess safeguards infrastructures by unifying them under a stringent zero-trust model, utilizing advanced technologies to address major cybersecurity challenges.

What are the key features of GoodAccess?
  • Remote access and BYOD—Simplifies device security enforcement with detailed device inventory and posture checks.
  • Multi-factor authentication (MFA)—Offers a unified solution for securing access to all critical systems including legacy applications.
  • Identity-based access control (IAM/FwaaS)—Implements zero-trust principles allowing for identity-driven access management using SSO and SCIM protocols.
  • Network encryption and segmentation—Provides maximum granularity in segmentation, significantly reducing the potential attack surface.
  • Full control and visibility—Enhances oversight with security logs and integrated SIEM, ensuring company-wide insight.
What benefits do reviews highlight about GoodAccess?
  • Ease of setup and use—Users can deploy efficiently without needing extensive technical expertise.
  • Seamless SaaS integration—Maintains high accessibility while supporting complex environments.
  • Cost efficiency—Promotes resource savings by offering a low-code approach with fast deployment.
  • Strong support services—Offers responsive assistance, aiding in smooth operations.
  • Consistent reliability—Ensures steady performance, bolstered by strong network integration.

GoodAccess finds application in industries focusing on remote work, particularly those needing secure point-to-point network connections. It serves technical teams seeking to optimize cloud operations, enhance network management, and ensure compliance. The platform is valuable for organizations aiming to support a hybrid workforce and achieve robust endpoint protection.

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Product Categories

Product Categories
Enterprise Infrastructure VPN
Secure Web Gateways (SWG)
ZTNA

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GoodAccess Reviews Summary
Author infoRatingReview Summary
Director, Information Technology at Veriheal4.5I've used GoodAccess for nearly two years to secure internal systems via VPN; it's simple, stable, scalable, and effective, though I wish it offered more admin controls. Overall, it’s delivered time-saving ROI with easy setup.
Director Of Quality Assurance at PAXAFE5.0We are a SaaS company using AWS, and GoodAccess significantly improved our VPN security and speed compared to our previous provider. While Microsoft Copilot access issues persist, the service provides excellent ROI within 3-6 months.
Email Marketing Manager at eTeacher5.0I've found GoodAccess to be highly reliable with its dedicated IP options, outstanding support, and minimal downtimes over two years. It offers better stability and cost-effectiveness compared to ExpressVPN. A more comprehensive app would enhance the experience.
IT Systems Manager at WCNY4.5We use GoodAccess daily for endpoint protection and access control, appreciating its simplicity and stability. While the recent GUI update adds unnecessary animations, it doesn’t affect functionality. Previously, we considered NordVPN but needed a dedicated tunneling VPN solution.
Partner & Digital Lead at Sticky4.5During the COVID lockdown, we relied on GoodAccess to ensure secure remote access for our team across different operating systems and locations. Despite pricing changes, its reliability and support for OpenVPN make it indispensable compared to Amazon AWS.
Consultant at Amik Technology Inc5.0We use GoodAccess as a site-to-site VPN for connecting sites nationwide, crucial for video conferencing and remote access. It supports our routers and VPN protocols. Improvements in log retention and user search are desired. We've seen ROI in 1-2 years.
Data Architect at RevGen Partners4.5We use GoodAccess to ensure safe, easy remote access to our office environment, benefiting from its user-friendly interface, real-time monitoring, and enhanced data security without extra hardware. However, scalability for larger organizations and Linux compatibility need improvement.
Chief Technology Officer at Smart Voting4.0We are a remote team utilizing GoodAccess for secure access to critical systems. Its ease of use aids onboarding, though VPN occasionally slows down with large files. We justified our investment within six months, moving from AWS and Proton VPN.