Google Cloud vs Salesforce Platform comparison

Google and Salesforce are both solutions in the PaaS Clouds category. Google is ranked #4 with an average rating of 8.6, while Salesforce is ranked #8 with an average rating of 8.1. Google holds a 5.4% mindshare in PSP, compared to Salesforce’s 3.6% mindshare. Additionally, 97% of Google users are willing to recommend the solution, compared to 89% of Salesforce users who would recommend it.

Google Cloud

Read 81 Google Cloud reviews

12,645 Views
6,196 Comparison Views

97% willing to recommend

Salesforce Platform

Read 97 Salesforce Platform reviews

9,907 Views
2,774 Comparison Views

89% willing to recommend

Google Cloud

Salesforce Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 15, 2024

Salesforce Platform and Google Cloud compete in the enterprise cloud solutions category. Based on the features and feedback, Google Cloud appears to have a slight advantage with its user-friendly approach and cost-effective services, appealing effectively to a broader range of businesses.

Features: Salesforce Platform is scalable and customizable, excelling in CRM capabilities, analytics, and providing a strong partner ecosystem. Google Cloud is known for its flexibility, easy setup, robust security, and reliable services, making it ideal for scalable, managed solutions.

Room for Improvement: Salesforce needs to improve its scaling capabilities, reporting, and automation, while addressing its high cost. Google Cloud requires improvements in intuitive setup and real-time analytics, along with price competitiveness internationally.

Ease of Deployment and Customer Service: Salesforce offers versatile deployment options but can be complex for newcomers. Its customer support is responsive but sometimes slow on technical issues. Google Cloud's deployment is praised for simplicity, though further ease of use is desired. Its customer service is effective but could benefit from enhanced technical support.

Pricing and ROI: Salesforce has a high-cost model suitable for large enterprises, with complex pricing that often includes hidden costs. Despite this, it yields good ROI due to enhanced efficiency. Google Cloud provides a flexible usage-based pricing model, seen as more cost-effective for SMEs, offering financial transparency and gradual cost scalability.

To learn more, read our detailed Google Cloud vs. Salesforce Platform Report (Updated: June 2026).

Buyer's Guide

Google Cloud vs. Salesforce Platform

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.0

Users achieved significant ROI from Google Cloud via increased efficiency, cost reduction, faster tasks, and fair pricing for features.

Sentiment score

7.0

Salesforce Platform improves efficiency and revenue, reduces silos, and boosts productivity, with ROI evident through increased revenue and time savings.

One task that could be developed in a day, now it could be done in around one or two hours.

reviewer2837757

Data Scientist at a comms service provider with 501-1,000 employees

For more quotes and insights, download the Google Cloud report

Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.

Yasser_Anter

Independent Business Consultant at Freelance

In terms of productivity, my ROI is definitely at an eight or nine out of a scale of one to ten.

Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

For more quotes and insights, download the Salesforce Platform report

Customer Service

Sentiment score

6.2

Google Cloud's support receives mixed reviews, with varying effectiveness depending on service tiers, user experience, and specific needs.

Sentiment score

6.8

Salesforce support is praised for responsiveness and collaboration but mixed ratings exist due to some preferring internal resources.

I would rate the customer support a nine on a scale of 1 to 10.

reviewer2837757

Data Scientist at a comms service provider with 501-1,000 employees

I consider them good partners when it comes to support.

RaidHammouri

Presales Engineer at 2P - Perfect Presentation

We have consulted Google support several times, and we received a quick response.

Saurav Singh

Technology Manager at Publicis Sapient

For more quotes and insights, download the Google Cloud report

No quotes available

For more quotes and insights, download the Salesforce Platform report

Scalability Issues

Sentiment score

7.7

Google Cloud's scalability enables efficient integration and expansion, supporting large workloads with ease and attracting various sectors.

Sentiment score

7.7

Salesforce Platform offers scalable solutions for all company sizes, although customization is key to managing its feature-rich environment.

If I had to rate scalability from one to ten, I would rate it a nine as we have never faced any issues with scalability.

Saurav Singh

Technology Manager at Publicis Sapient

Google Cloud is highly scalable, and we have not faced any issues with its scalability.

Irfan Qureshi

IT Service Delivery Manager at NGK

This solution is suitable for enterprise-level organizations, particularly in finance and healthcare domains where there is substantial data volume.

Yashashvi Dwivedi

RPA developer at a healthcare company with 10,001+ employees

For more quotes and insights, download the Google Cloud report

Salesforce's scalability was not a problem.

Yasser_Anter

Independent Business Consultant at Freelance

Salesforce Platform is absolutely scalable for us.

Ashwin Lakshminarayan

Director at GenRocket

We are using it globally in thirty countries.

reviewer1722801

Sr. Vice President and Business Head at a computer software company with 10,001+ employees

For more quotes and insights, download the Salesforce Platform report

Stability Issues

Sentiment score

8.2

Google Cloud is reliable with high user satisfaction, minimal downtime, and consistent performance, despite occasional capacity concerns.

Sentiment score

8.1

Salesforce Platform is stable and reliable, with minimal issues, maintaining high performance and receiving strong user ratings for stability.

Regarding the stability of the product, it is the best one.

AnjaneyaVara Prasad

Solution Architect at a tech vendor with 10,001+ employees

For more quotes and insights, download the Google Cloud report

On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.

Yasser_Anter

Independent Business Consultant at Freelance

We have never had any problems with it.

reviewer1722801

Sr. Vice President and Business Head at a computer software company with 10,001+ employees

It is definitely very stable.

Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

For more quotes and insights, download the Salesforce Platform report

Room For Improvement

Google Cloud requires improvements in usability, analytics, pricing, security, integration, and reliability for better user experience and database management.

Salesforce faces integration, cost, and customization challenges with inadequate reporting, UI issues, costly storage, and limited search functionality.

If the hierarchy or similarities were the same, that would help developers more conveniently migrate from a traditional SQL server to BigQuery.

Yashashvi Dwivedi

RPA developer at a healthcare company with 10,001+ employees

Providing more hypervisors would be beneficial.

RaidHammouri

Presales Engineer at 2P - Perfect Presentation

The logging could be improved; there's currently no intuitive way to filter logs on the Google console, especially for individuals who are not familiar with query languages.

Saurav Singh

Technology Manager at Publicis Sapient

For more quotes and insights, download the Google Cloud report

Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.

Haytham El-Sharawy

Account Manager at Red Hat

Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.

Yasser_Anter

Independent Business Consultant at Freelance

Using AI extensively to make the platform easier to use would also be beneficial.

Ashwin Lakshminarayan

Director at GenRocket

For more quotes and insights, download the Salesforce Platform report

Setup Cost

Google Cloud offers competitive pricing with flexible billing, though some find costs higher than alternatives like Azure.

Salesforce Platform is costly but valued for features; pricing varies, necessitating careful evaluation to manage expenses effectively.

As far as I know, it is a little more expensive compared to other cloud options.

RaidHammouri

Presales Engineer at 2P - Perfect Presentation

Compared to buying new hardware, Google Cloud offers flexible options for scaling up or down, making it more convenient.

Irfan Qureshi

IT Service Delivery Manager at NGK

For more quotes and insights, download the Google Cloud report

Salesforce Platform may be on the expensive side.

Ashwin Lakshminarayan

Director at GenRocket

It is on the expensive side, unfortunately.

Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

For more quotes and insights, download the Salesforce Platform report

Valuable Features

Google Cloud offers seamless scalability, robust security, user-friendliness, efficient integration, and excellent technical support, enhancing business efficiency.

Salesforce Platform excels in scalability, customization, integration, analytics, and low-code development, enhancing productivity with automation and real-time insights.

The most valuable features of Google Cloud for us are the integration with Kubernetes, IAM, Istio integration, and Terraform capabilities.

Saurav Singh

Technology Manager at Publicis Sapient

When you need to handle not 10, but 50 per week, and this could be done within one or two hours, that saves a lot of time.

reviewer2837757

Data Scientist at a comms service provider with 501-1,000 employees

If customers use different technologies within their environment, GCP cannot offer a full performance analysis covering all the disclosures.

RaidHammouri

Presales Engineer at 2P - Perfect Presentation

For more quotes and insights, download the Google Cloud report

This integration allows us to manage customers from all aspects in one place, providing a clear view.

ShellyZlotnik

Senior Acount Executive for Financial Services at a tech vendor with 5,001-10,000 employees

The biggest benefit is seamless usage in terms of an easy-to-use interface and GUI that makes it easy to interact with the entire platform and generate reports effortlessly.

Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.

Haytham El-Sharawy

Account Manager at Red Hat

For more quotes and insights, download the Salesforce Platform report

Categories and Ranking

Google Cloud

Ranking in PaaS Clouds

4th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Infrastructure as a Service Clouds (IaaS) (3rd)

Salesforce Platform

Ranking in PaaS Clouds

8th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Mobile Development Platforms (3rd), Rapid Application Development Software (5th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd), Business Orchestration and Automation Technologies (12th)

Mindshare comparison

As of June 2026, in the PaaS Clouds category, the mindshare of Google Cloud is 5.4%, down from 6.4% compared to the previous year. The mindshare of Salesforce Platform is 3.6%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

PaaS Clouds Mindshare Distribution
Product	Mindshare (%)
Google Cloud	5.4%
Salesforce Platform	3.6%
Other	91.0%

PaaS Clouds

Featured Reviews

AnjaneyaVara Prasad

Solution Architect at a tech vendor with 10,001+ employees

Cloud services have reduced on‑prem hardware costs and now support flexible microservices workloads

Regarding potential areas of improvement for Google Cloud, considering that they are providing 300 plus services, some services could be improved. For example, if I am facing some network troubleshooting issue in GKE in Google Cloud, I have to dig deeply and enable some special logs, such as flow logs. To enable that, it is chargeable. At least for basic services, they should give end-to-end support. In terms of end-to-end support, if I am purchasing one firewall from Google and using that firewall, all firewall-related services should be free. If I want to troubleshoot something deep and perform deep troubleshooting, you have to enable some additional logs. That is not that good. If I have to enable additional logs and want to store them into Google Cloud storage, which is similar to an S3 bucket, it is again chargeable. Those kinds of things should be given as part of the package. If you take firewall, all firewall-related logs, activities, and diagnostics everything should come as one package. If you want to do some deep analysis, you have to enable these logs, and for that you have to store them in the cloud storage, which is again chargeable. We should not have those kinds of things.Regarding additional costs, it can vary case by case. If I want to do deep analysis, I have to enable some logs, and for those logs, Google is charging. I am already paying for my virtual firewall from Google, and I am paying the cost for that. If I want to do some further troubleshooting and enable some low-level logs, they are charging for that. So these are the kinds of things I am talking about. To do very deep-level troubleshooting and enable additional logs, they will be charging. Not only Google, but all clouds are charging for this. Functionality-wise, Google Cloud is fine. In terms of virtual machine deployment or VM instance, the functionality is good.

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Sharmila-K

Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees

Integration processes improve but scripting requires effort

The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Financial Services Firm

13%

Comms Service Provider

10%

University

Financial Services Firm

12%

Manufacturing Company

Construction Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	10
Large Enterprise	38

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	25
Large Enterprise	44

Questions from the Community

What needs improvement with Google Cloud?

See all answers

What is your primary use case for Google Cloud?

The main requirement from my clients to Google Cloud is to reduce the on-prem footprint or to minimize the maintenance cost of the on-prem data center. Those who are looking for a scalable solution...

See all answers

What advice do you have for others considering Google Cloud?

The AutoML feature of Google Cloud is really good. Google is providing good AI features. We have been leveraging ServiceNow integration through API. Whatever knowledge base articles are stored in S...

See all answers

How would you choose between Microsoft PowerApps and Salesforce Platform?

I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...

See all answers

How does Salesforce Platform compare with Azure?

Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...

See all answers

Do you build applications using low-code or pro-code builders on Salesforce Platform?

At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...

See all answers

Comparisons

Alibaba Cloud vs Google Cloud

Compared 20% of the time

Microsoft Azure vs Google Cloud

Compared 6% of the time

Oracle Cloud Infrastructure (OCI) vs Google Cloud

Compared 6% of the time

Amazon AWS vs Google Cloud

Compared 6% of the time

More Google Cloud Competitors

Amazon AWS vs Salesforce Platform

Compared 8% of the time

Microsoft Azure vs Salesforce Platform

Compared 7% of the time

Oracle Application Express (APEX) vs Salesforce Platform

Compared 5% of the time

Microsoft Power Apps vs Salesforce Platform

Compared 4% of the time

Mendix vs Salesforce Platform

Compared 3% of the time

More Salesforce Platform Competitors

Product Reports

Buyer's Guide

Google Cloud

June 2026

Download Google Cloud product report

Buyer's Guide

Salesforce Platform

May 2026

Download Salesforce Platform product report

Also Known As

GCP

Salesforce1, Force.com, Salesforce App Cloud

Overview

Google Cloud offers a comprehensive platform renowned for cost-effectiveness, scalability, robust security, and seamless integration with tools such as Kubernetes, making it suitable for various business functions.

Google Cloud stands out for its ease of setup, stable infrastructure, and user-friendly interface. It provides essential features for AI, data analytics, and reliable storage, supporting multi-regional deployments for diverse applications. While maintaining minimal operational costs, it ensures simplified deployment and comprehensive application capabilities. However, improvements are needed in monitoring tools, customer support, documentation, and pricing options. Enhancements in stability, integration, and workload management are also required.

What are the essential features of Google Cloud?

Cost-effectiveness: Enables budget-friendly operations and reduced operational costs.
Easy Setup: Offers a straightforward and quick setup process.
Scalability: Supports growing business needs with vast resources and infrastructure.
Robust Security: Provides strong protection and compliance measures.
Seamless Integration: Effective integration with tools like Kubernetes and other applications.

What benefits and ROI can be observed?

Reduction in Operational Costs: Minimizes infrastructure and maintenance expenses.
Global Reach: Allows businesses to expand operations across multiple regions.
Flexibility: Adapts to different business models and rapid scaling needs.
Cross-Platform Compatibility: Facilitates integration with existing tools and platforms.

Industries leverage Google Cloud for infrastructure management, analytics, application hosting, and development environments. Entities utilize its cloud network, machine learning support, disaster recovery solutions, and big data handling. Many rely on Workspace tools for communication and virtual machine applications for efficient IT infrastructure deployment.

Google

Salesforce Platform offers a flexible, scalable CRM solution with user-friendly customization, robust mobile access, seamless third-party integration, and real-time data visibility, making it ideal for businesses to manage customer relationships and drive marketing efforts efficiently.

Salesforce Platform delivers comprehensive CRM capabilities with a focus on customization and integration with third-party tools. Users benefit from a robust mobile app, global reach, and the ability to handle diverse business requirements through scalable infrastructure. Automated workflows and dashboards enhance productivity, while detailed reporting and analytics support targeted marketing and data-driven decision-making. Despite the strengths, areas for improvement include search capabilities, data storage affordability, and user interface simplification. Users also seek better automation and AI-based features alongside quicker support services and more intuitive documentation.

What are the notable features of Salesforce Platform?

User-friendly interface: Simplified navigation and access to essential tools streamline usage.
Seamless integration: Connects easily with third-party tools for comprehensive workflow management.
Real-time data access: Facilitates timely decision-making with up-to-date information.
Robust mobile app: Enables remote CRM management with a feature-rich mobile experience.
Customization flexibility: Tailors functionalities to meet specific business demands.

What benefits should users look for in Salesforce Platform reviews?

Increased productivity: Automated processes and dashboards streamline operations.
Enhanced scalability: Adapts to growing business needs without compromising performance.
Efficient customer management: Centralizes interaction tracking for improved relationship nurturing.
Comprehensive insights: Detailed analytics and reporting for informed strategic decisions.

In industries like sales, marketing, and project management, Salesforce Platform is a trusted tool for CRM, lead tracking, and process standardization. Its versatile nature makes it valuable for roles focusing on communication management, opportunity tracking, and sales forecasting, delivering tailored insights for enhanced customer interactions.

Salesforce

Sample Customers

Information Not Available

ADP

Buyer's Guide

Google Cloud vs. Salesforce Platform

June 2026

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