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Grafana Enterprise Stack vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Enterprise Stack
Ranking in IT Infrastructure Monitoring
13th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
14
Ranking in other categories
No ranking in other categories
ScienceLogic
Ranking in IT Infrastructure Monitoring
19th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (6th), Unified Communications Monitoring (1st), Network Monitoring Software (29th), Server Monitoring (12th), IT Operations Analytics (8th), Cloud Monitoring Software (13th), AIOps (13th)
 

Mindshare comparison

As of June 2026, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 0.9%, up from 0.9% compared to the previous year. The mindshare of ScienceLogic is 1.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Grafana Enterprise Stack0.9%
ScienceLogic1.8%
Other97.3%
IT Infrastructure Monitoring
 

Featured Reviews

RM
Test Lead at Calpine Group
Efficient monitoring and alerting enhance operational insights
With Grafana Enterprise Stack, we can identify issues that New Relic cannot help with. While New Relic requires purchase and supports frontend and backend components, Grafana Enterprise Stack helps identify where issues are occurring. When we need to deep dive into issues, we use New Relic to trace transactions and determine where maximum impact occurs, whether in core size, DB side, or frontend components that slow performance. We first evaluate with Grafana Enterprise Stack, then move to New Relic if we identify performance degradation, such as DB queries taking too much time. Grafana Enterprise Stack responds to queries within 6 to 12 hours. They contact users through email immediately when available. Similarly, New Relic follows the same pattern, responding immediately when requests are raised and resolving issues promptly.
Pallagani Siva Koteswararao - PeerSpot reviewer
Assistant Consultant at Tata Consultancy
Comprehensive monitoring streamlines operations with room for user support enhancement
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support team. Whenever we encounter difficulties, I raise vendor cases and am eager to deepen my understanding of those cases. Additionally, I want to learn more about ScienceLogic's dashboards, which display crucial metrics about collectors, their health, and devices aligned to them. The dashboard should be more detailed. Regarding improvements to ScienceLogic's technical support, my last company was IBM in India, and I worked on IBM MQ monitoring until my last day. I engaged with the LogicMonitor support team for MQ-level incidents, but these issues remained unresolved even after 10 to 15 days. On my last working day, I assisted with one such vendor case, and I am unsure if that issue was ever resolved. ScienceLogic's technical support should respond more efficiently in terms of time. During my time working on MQ-level cases, including a power pack upgrade that did not fix the issues faced, I provided all necessary steps with the help of the middleware team. However, there were still gaps that needed addressing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Grafana Enterprise Stack is the dashboards."
"The most valuable features for us are dashboards; we can dashboard anything that we can think of, we can dashboard and measure."
"The dashboards are pretty good."
"Grafana Enterprise Stack is a powerful open-source platform with robust capabilities in data visualizations, dashboard creations, and alerting."
"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."
"It is truly reliable."
"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."
"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."
"However, once I began using ScienceLogic, I discovered that the main thing that fascinated me was discovering each and every child, which I had never seen in any monitoring tool."
"Power packs."
"This is the best tool ever which allowed us to consolidate from various monitoring solutions such as HPOV, CA and SCOM."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"Their customer service is unparalleled."
"ScienceLogic has given us the ability to generate tickets directly from monitoring events."
"The best feature is how customizable the platform is, as it can be integrated into various systems and processes and customized to the client's liking."
"Dynamic Component Mapping is key and unique."
 

Cons

"Grafana Enterprise Stack is complex and not easy or simple."
"The solution should include integration with Power BI."
"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."
"The connection between metrics, logs, and traces could be improved."
"They could use more small tutorials to explain a bit about how Grafana works."
"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."
"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."
"I have encountered occasional issues with false inputs or incorrect data in Grafana."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"ScienceLogic could improve the implementation, it could be made easier."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring."
"They should add CLI command modes​ and scripts for high performance."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"Error information doesn’t have a good information if something goes wrong while doing a device discovery (I tried this a while back- couldn’t be more specific)."
"There are often bugs in new releases."
"ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services."
 

Pricing and Cost Advice

"I use the tool's free license."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"The pricing model for ScienceLogic could improve."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
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Top Industries

By visitors reading reviews
Energy/Utilities Company
19%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Financial Services Firm
12%
Manufacturing Company
11%
Construction Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise27
 

Questions from the Community

What needs improvement with Grafana Enterprise Stack?
I am trying to think about its advanced alerting features; we do not use it too much for that. We do get it to report through to our help desk system and if a threshold gets broken, then a ticket i...
What is your primary use case for Grafana Enterprise Stack?
I have switched to a different suite, focusing on customer edge solutions that are mostly Fortinet. To manage it, I use Grafana Enterprise Stack and a whole bunch of tools that we wrote ourselves. ...
What advice do you have for others considering Grafana Enterprise Stack?
We use Grafana Enterprise Stack in all of our clients. I rate this product an eight out of ten.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
What is your primary use case for ScienceLogic?
Our usual use case of ScienceLogic is as a strategic monitoring tool for all the customers in our company, and because of that reason, all the accounts and projects are migrated from other monitori...
 

Overview

 

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about Grafana Enterprise Stack vs. ScienceLogic and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.