Try our new research platform with insights from 80,000+ expert users

Grafana Enterprise Stack vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Enterprise Stack
Ranking in IT Infrastructure Monitoring
13th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
14
Ranking in other categories
No ranking in other categories
ScienceLogic
Ranking in IT Infrastructure Monitoring
14th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Network Monitoring Software (14th), Server Monitoring (10th), IT Operations Analytics (4th), Cloud Monitoring Software (14th), AIOps (9th)
 

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 1.1%, up from 0.7% compared to the previous year. The mindshare of ScienceLogic is 1.7%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Grafana Enterprise Stack1.1%
ScienceLogic1.7%
Other97.2%
IT Infrastructure Monitoring
 

Featured Reviews

RM
Test Lead at Calpine Group
Efficient monitoring and alerting enhance operational insights
With Grafana Enterprise Stack, we can identify issues that New Relic cannot help with. While New Relic requires purchase and supports frontend and backend components, Grafana Enterprise Stack helps identify where issues are occurring. When we need to deep dive into issues, we use New Relic to trace transactions and determine where maximum impact occurs, whether in core size, DB side, or frontend components that slow performance. We first evaluate with Grafana Enterprise Stack, then move to New Relic if we identify performance degradation, such as DB queries taking too much time. Grafana Enterprise Stack responds to queries within 6 to 12 hours. They contact users through email immediately when available. Similarly, New Relic follows the same pattern, responding immediately when requests are raised and resolving issues promptly.
Pallagani Siva Koteswararao - PeerSpot reviewer
Assistant Consultant at Tata Consultancy
Comprehensive monitoring streamlines operations with room for user support enhancement
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support team. Whenever we encounter difficulties, I raise vendor cases and am eager to deepen my understanding of those cases. Additionally, I want to learn more about ScienceLogic's dashboards, which display crucial metrics about collectors, their health, and devices aligned to them. The dashboard should be more detailed. Regarding improvements to ScienceLogic's technical support, my last company was IBM in India, and I worked on IBM MQ monitoring until my last day. I engaged with the LogicMonitor support team for MQ-level incidents, but these issues remained unresolved even after 10 to 15 days. On my last working day, I assisted with one such vendor case, and I am unsure if that issue was ever resolved. ScienceLogic's technical support should respond more efficiently in terms of time. During my time working on MQ-level cases, including a power pack upgrade that did not fix the issues faced, I provided all necessary steps with the help of the middleware team. However, there were still gaps that needed addressing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is truly reliable."
"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."
"Grafana's full observability stack, known as LGTM, is highly valuable."
"The most valuable features for us are dashboards; we can dashboard anything that we can think of, we can dashboard and measure."
"The ability to graph actual, live, or on-the-fly activity is valuable; it is an added value to work with Grafana Enterprise Stack and to display results or logs, which are huge in nature, in graphical characters."
"Grafana Enterprise Stack is a powerful open-source platform with robust capabilities in data visualizations, dashboard creations, and alerting."
"The most valuable feature of Grafana Enterprise Stack is the dashboards."
"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"Since it is a SaaS-based product, the setup is not very difficult."
"The power flow is great."
"The tool is quite easy to deploy, and it offers very good support."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"When it comes to features, the power pack is the most valuable."
"Life before ScienceLogic was quite responsive, although we did managed services to a degree, they were more of a point in time check for the health of the client system rather than real time deep analysis, but now we’re able to resolve client problems not only before they have a problem but also, when we have to troubleshoot, we can look back in time and get a picture of what was going on with the network to avoid repeat occurrences."
"The best feature is how customizable the platform is, as it can be integrated into various systems and processes and customized to the client's liking."
 

Cons

"I have encountered occasional issues with false inputs or incorrect data in Grafana."
"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."
"In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party."
"Grafana Enterprise Stack is complex and not easy or simple."
"If Grafana Enterprise Stack could display transaction queries in dashboard format similar to New Relic, it would provide more options and capabilities for users."
"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."
"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."
"The connection between metrics, logs, and traces could be improved."
"Reporting needs to be improved. It was sold as a tool we could use for our clients and it was a complete failure."
"I believe the knowledge base leaves a little room for improvement."
"Error information doesn’t have a good information if something goes wrong while doing a device discovery (I tried this a while back- couldn’t be more specific)."
"I see room to do better in the network and SNMP trap processing."
"ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"Admins do not have direct access to the reporting."
 

Pricing and Cost Advice

"I use the tool's free license."
"The pricing model for ScienceLogic could improve."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
884,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Energy/Utilities Company
20%
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
12%
Manufacturing Company
11%
Government
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise24
 

Questions from the Community

What do you like most about Grafana Enterprise Stack?
The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...
What needs improvement with Grafana Enterprise Stack?
I am trying to think about its advanced alerting features; we do not use it too much for that. We do get it to report through to our help desk system and if a threshold gets broken, then a ticket i...
What is your primary use case for Grafana Enterprise Stack?
I have switched to a different suite, focusing on customer edge solutions that are mostly Fortinet. To manage it, I use Grafana Enterprise Stack and a whole bunch of tools that we wrote ourselves. ...
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
 

Overview

 

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about Grafana Enterprise Stack vs. ScienceLogic and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.