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HackerOne vs PortSwigger Burp Suite Professional comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
HackerOne's ROI varies widely, with some users achieving substantial returns and efficient vulnerability management, depending on scope and resources.
Sentiment score
1.0
PortSwigger Burp Suite Professional offers significant ROI, enhancing client engagement and securing contracts for application security testing globally.
We receive rewards without needing to invest any money, so the return on investment is substantial.
dApp Auditor at Hacken
For someone who is starting or in the middle, it is very difficult because you can spend 20 hours sending 20 reports but none of them gets anything.
QA Engineering Lead at kintsugi
I notice a return on investment through the group of researchers at HackerOne identifying vulnerabilities, saving us money, time, and manpower.
Consultant at a manufacturing company with 10,001+ employees
 

Customer Service

Sentiment score
6.5
HackerOne's customer service is praised for responsiveness, though some experience slower technical help and occasional unresponsiveness.
Sentiment score
3.7
PortSwigger Burp Suite Professional offers praised customer service, responsive technical support, and comprehensive resources for user assistance.
We have priority support because we are a higher tier, and with high report volumes, the turnaround time is very good.
Senior software developer at Simplifyvms
Technical support at HackerOne has slowed down considerably compared to four years ago.
dApp Auditor at Hacken
The ease of collaboration with ethical hackers on HackerOne has been quite good.
Senior Security Professional at Oportun, Inc.
The technical support from PortSwigger is excellent.
Cyber security manager at a tech services company with 11-50 employees
The technical support for PortSwigger Burp Suite Professional is pretty good, and I would give it a nine.
Senior Business Development Manager at Intouch World
 

Scalability Issues

Sentiment score
6.9
HackerOne efficiently scales with robust infrastructure, accommodating organizational growth and high participant volumes, despite focusing on registered users.
Sentiment score
5.4
PortSwigger Burp Suite Professional is scalable but faces licensing challenges, with some preferring the Enterprise version for extensive use.
It is a large platform with many programs and clients.
dApp Auditor at Hacken
HackerOne is very scalable because we can put bounties for any number of hackers at the same time and test thoroughly.
Senior software developer at Simplifyvms
It maintains a high signal-to-noise ratio and addresses scalability through infrastructure, triage services, and AI automation.
Consultant at a manufacturing company with 10,001+ employees
 

Stability Issues

Sentiment score
8.1
Most users find HackerOne reliable and stable, though some experience minor bugs and report recent stability concerns.
Sentiment score
8.4
PortSwigger Burp Suite Professional is stable and reliable, with minor memory and update issues, rated highly for stability.
HackerOne was down for some time and the response was not good.
QA Engineering Lead at kintsugi
PortSwigger Burp Suite Professional is very stable.
Information Security Engineer at Tübitak Bilgem
PortSwigger Burp Suite Professional is a very stable tool, and I would rate its stability as eight out of ten.
Senior Business Development Manager at Intouch World
 

Room For Improvement

HackerOne struggles with cost prediction, user frustration, limited integrations, and opportunity distribution favoring experienced researchers over newcomers.
PortSwigger Burp Suite Professional could improve interface, integration, and usability, while reducing false positives and enhancing reporting.
There are no clear guidelines for being invited to programs and conferences.
dApp Auditor at Hacken
Sometimes new users don't receive invites just because they are new, despite potentially being very skilled hackers, so I feel new users should get more chances and opportunities.
Senior ICT Security Consultant at Applied Principles Limited
When reporting something, the platform should indicate that it was reported in the previous year or on a specific date, which would give us more insight into what action we have taken on that issue.
Senior Security Professional at Oportun, Inc.
Perhaps they could add some automation to things, to see what we do manually, which it has the tools to do manually, and perhaps enable with a click of a button to do things automatically.
Penetration Tester & Information Security Expert at a comms service provider with 11-50 employees
Some AI features might be added.
Information Security Engineer at Tübitak Bilgem
The dashboard of PortSwigger Burp Suite Professional could be made more user-friendly.
Senior Business Development Manager at Intouch World
 

Setup Cost

HackerOne provides a cost-effective platform with no setup fees, charging 20% on bounties and offering subscription options.
Burp Suite Professional is a budget-friendly, comprehensive web security tool with flexible licensing options suitable for various business sizes.
The cost is rated as one since there is no need to pay anything, not even a fee or commission.
dApp Auditor at Hacken
I have not experienced any costs since I use HackerOne independently, just logging into the site, hunting bugs, and submitting them without any expenses.
Senior ICT Security Consultant at Applied Principles Limited
The pricing for PortSwigger is very cheap, and there are benefits in terms of time and cost savings.
Information Security Engineer at Tübitak Bilgem
I find the price of PortSwigger Burp Suite Professional to be very cost-efficient.
Senior Business Development Manager at Intouch World
 

Valuable Features

HackerOne offers diverse programs, clear processes, customizable bounties, and skilled community access for effective bug bounty management.
PortSwigger Burp Suite Professional offers customizable testing tools, community plugins, a user-friendly interface, and efficient automation for affordable security assessment.
It has a very simple user interface, and it gives you a quick response—if you submit a bug, someone reaches out to you within minutes, telling you they will verify the bug, and it can be verified in just a few days, sometimes even less than a day, which stands out for me.
Senior ICT Security Consultant at Applied Principles Limited
HackerOne is a very good platform with the trust of different companies including Shopify, PayPal, and Uber.
Senior software developer at Simplifyvms
I find bug bounty programs most valuable for our organization because they invite researchers from around the globe to find bugs in our environment, allowing us to fix various severity vulnerabilities or bugs that, if left unaddressed, could lead to losing customers.
Consultant at a manufacturing company with 10,001+ employees
The most valuable feature of Burp Suite Professional is its ability to schedule tasks for scanning websites.
Cyber security manager at a tech services company with 11-50 employees
I especially value the features for penetration testing.
Information Security Engineer at Tübitak Bilgem
The most valuable features of PortSwigger Burp Suite Professional are its ease of use and its cost efficiency.
Senior Business Development Manager at Intouch World
 

Categories and Ranking

HackerOne
Ranking in Application Security Tools
13th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Vulnerability Management (26th), Bug Bounty Platforms (1st), Penetration Testing Services (2nd), Attack Surface Management (ASM) (6th), AI Observability (11th)
PortSwigger Burp Suite Prof...
Ranking in Application Security Tools
11th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
65
Ranking in other categories
Static Application Security Testing (SAST) (7th), Fuzz Testing Tools (1st)
 

Mindshare comparison

As of May 2026, in the Application Security Tools category, the mindshare of HackerOne is 0.7%, up from 0.1% compared to the previous year. The mindshare of PortSwigger Burp Suite Professional is 3.1%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Security Tools Mindshare Distribution
ProductMindshare (%)
PortSwigger Burp Suite Professional3.1%
HackerOne0.7%
Other96.2%
Application Security Tools
 

Featured Reviews

NitishKumar - PeerSpot reviewer
Consultant at a manufacturing company with 10,001+ employees
Crowdsourced security has strengthened our bug discovery and improved vulnerability response
HackerOne is already doing well, although I believe implementing stricter SLAs for the time to first response and time to bounty would help prevent researchers' burnout, especially regarding duplicate submissions. I suggest systematic bug rewards because currently, if a researcher finds one bug in multiple places, they often only get paid for one. Improving the handling of systemic vulnerabilities would encourage deeper research. Additionally, improving multi-currency and crypto payout options would help make the platform more accessible globally.
MH
Penetration Tester & Information Security Expert at a comms service provider with 11-50 employees
Dedicated browser and repeater have improved my proxy testing and manual vulnerability checks
I'm hoping perhaps for something to make it easier, such as to define things where if a message or a response is such and such, automatically make a request that is such and such. Perhaps something like this because otherwise, nowadays we have to do it manually. Perhaps they can automate it a bit more. Perhaps they could add some automation to things, to see what we do manually, which it has the tools to do manually, and perhaps enable with a click of a button to do things automatically. I'm not too sure which, but I'm sure they can from a product management point of view, do things that we need to do two, three, or four steps manually regarding specific testing. For instance, we want to check something specific if it's this or if it's that. Perhaps to define it once and have it more automatic, perhaps.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
10%
Financial Services Firm
10%
Government
10%
Computer Software Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise14
Large Enterprise35
 

Questions from the Community

What is your experience regarding pricing and costs for HackerOne?
I have not experienced any costs since I use HackerOne independently, just logging into the site, hunting bugs, and submitting them without any expenses.
What needs improvement with HackerOne?
Triage response time is a significant issue. Many researchers are now sending reports, but there is considerable delay in responses. For example, I reported something last week that was a critical ...
What is your primary use case for HackerOne?
I have projects and companies reaching out to me to conduct security testing and find issues in their systems. I use HackerOne for that purpose.
Is OWASP Zap better than PortSwigger Burp Suite Pro?
OWASP Zap and PortSwigger Burp Suite Pro have many similar features. OWASP Zap has web application scanning available with basic security vulnerabilities while Burp Suite Pro has it available with ...
What is your experience regarding pricing and costs for PortSwigger Burp Suite Professional?
The cost of PortSwigger Burp Suite Professional is reasonable at approximately $500 per year per user.
What needs improvement with PortSwigger Burp Suite Professional?
I'm hoping perhaps for something to make it easier, such as to define things where if a message or a response is such and such, automatically make a request that is such and such. Perhaps something...
 

Also Known As

HackerOne Assets, HackerOne Pentesting Services, HackerOne Security Assessments, HackerOne Vulnerability Management
Burp
 

Overview

 

Sample Customers

Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense
Google, Amazon, NASA, FedEx, P&G, Salesforce
Find out what your peers are saying about HackerOne vs. PortSwigger Burp Suite Professional and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.