HCL Digital Commerce vs Oracle ATG comparison

HCLSoftware and Oracle are both solutions in the eCommerce Platforms category. HCLSoftware is ranked #6 with an average rating of 5.0, while Oracle is ranked #5 with an average rating of 7.7. HCLSoftware holds a 3.2% mindshare in P, compared to Oracle’s 3.2% mindshare. Additionally, 87% of HCLSoftware users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

HCL Digital Commerce

Read 8 HCL Digital Commerce reviews

850 Views
850 Comparison Views

87% willing to recommend

Oracle ATG

Read 9 Oracle ATG reviews

1,144 Views
1,110 Comparison Views

100% willing to recommend

HCL Digital Commerce

Oracle ATG

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 2, 2025

HCL Digital Commerce and Oracle ATG are prominent contenders in the e-commerce platform market. Oracle ATG has an edge in features due to its robust set of offerings, while HCL Digital Commerce is attractive for its pricing and customer support.

Features: HCL Digital Commerce offers agile customization, advanced personalization, and a comprehensive solution that eliminates the need for disparate technologies. Oracle ATG is recognized for strong integration with Oracle Apps, comprehensive merchandising, and effective promotion capabilities, making it valuable for extensive system connectivity.

Room for Improvement: HCL Digital Commerce could enhance its cloud-based capabilities and scalability for larger enterprises. It may also benefit from more refined integration options and additional innovative features. Oracle ATG could improve by reducing initial setup complexity, expanding cloud-based functionalities, and updating antiquated systems to accommodate evolving business needs.

Ease of Deployment and Customer Service: HCL Digital Commerce ensures a straightforward deployment process with responsive customer support, offering a seamless setup experience. Oracle ATG provides solid customer service but requires more resource investment during the complex deployment phase.

Pricing and ROI: HCL Digital Commerce is generally viewed as more cost-effective with affordable setup costs, appealing to businesses looking for quick ROI. Oracle ATG, while more expensive initially, is seen as a worthy investment for its enriched features, offering higher long-term ROI for businesses seeking comprehensive e-commerce solutions.

To learn more, read our detailed HCL Digital Commerce vs. Oracle ATG Report (Updated: December 2025).

Buyer's Guide

HCL Digital Commerce vs. Oracle ATG

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HCL Digital Commerce

Ranking in eCommerce Platforms

6th

Average Rating

7.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle ATG

Ranking in eCommerce Platforms

5th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the eCommerce Platforms category, the mindshare of HCL Digital Commerce is 3.2%, down from 5.6% compared to the previous year. The mindshare of Oracle ATG is 3.2%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Market Share Distribution
Product	Market Share (%)
Oracle ATG	3.2%
HCL Digital Commerce	3.2%
Other	93.6%

eCommerce Platforms

Featured Reviews

Nirav Patel

Software Engineer at a tech vendor with 1,001-5,000 employees

Unified complex B2B commerce has streamlined workflows and now supports faster global ordering

While there are no specific pain points, HCL Digital Commerce's complexity does require a unique architecture, and it would be beneficial to have an integrated architecture that simplifies end-user integration with other AWS cloud services. Additionally, an improvement in speed would be advantageous; for example, if orders could be processed within a minute instead of three to four minutes, we could boost selling time.Optimizing for sales productivity to minimize processing time while maximizing sales time would also be valuable. Regarding challenges, the complexity of the structure due to large product catalogs, complex pricing, multiple brands, and regional requirements does create challenges. Reducing these complexities through HCL Digital Commerce's features could streamline our operations, particularly regarding ERP, CRM, payments, security, performance, and scalability.

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PankajKumar22

Field Activities In Banking, Telecom and Insurance Sector at YASH Technologies

Useful for B2B retail operations and order management but UI is bland and old

The UI might not be the fanciest, and since it's an older system, our customers are sometimes hesitant to invest in it. They're even considering moving to new e-commerce solutions, maybe even something custom-built in-house. It's quite basic and bland compared to today's modern web developments, which have enhanced user experiences. We're just providing support services to our customers, and they’ve been exploring a move to Oracle Commerce. However, there's some concern about Oracle Commerce's future, especially since support for version 11.3.2 is set to end in March 2025. We haven’t heard back from Oracle regarding any plans to extend support. We’re just keeping the lights on for now, but a transformation might be on the horizon. We have done some proof of concept with Oracle Commerce.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Has all the modules needed for an order management solution."

"I haven't faced any issues with the product's stability."

"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."

"The tool is easy to use and flexible. It is flexible enough to tailor to your requirements."

"HCL Digital Commerce has automated customer self-service and contract pricing, allowing approximately 80 to 90% time saving per order."

"The most valuable solution is that it allows you to adapt it according to the customer's needs."

"The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occasionally."

"The tool is useful for B2B retail operations. The e-commerce platform is helpful for our customers when searching for products they want to buy. They can look up items using part numbers or product descriptions, which helps them find exactly what they want. We rely on the search functionality a lot."

"The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."

"The most valuable features are all the promotion capabilities and the tiered-pricing capabilities."

"The product is really good. It is a robust tool that can scale up in any business, including some multi-million businesses."

"The merchandising part is where the business user adds and configures permissions, which is quite important for us."

Cons

"Lacks option to purchase individual modules."

"The product catalog is an area that needs improvement."

"HCL Digital Commerce should improve its integration capabilities with other platforms."

"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."

"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."

"While there are no specific pain points, HCL Digital Commerce's complexity does require a unique architecture, and it would be beneficial to have an integrated architecture that simplifies end-user integration with other AWS cloud services."

"The only issue with the tool is that it is not cloud-based."

"So far, with Oracle ATG, I haven't seen any good cloud-based solutions."

"The UI might not be the fanciest, and since it's an older system, our customers are sometimes hesitant to invest in it. They're even considering moving to new e-commerce solutions, maybe even something custom-built in-house."

"There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."

"One drawback is that the tool could be more agile in adding new features. Since the product is very big, new features aren't added continuously. However, it already meets most of our requirements for day-to-day use."

"Oracle has a cloud solution, but some on-prem features are not available in the cloud version."

Pricing and Cost Advice

"For our companies and our users, the price is quite high."

"HCL Digital Commerce's licensing costs are annual. It is expensive."

"I believe that HCL Digital Commerce is one of the most expensive products on the market."

"The product's pricing is moderate. We use a license module."

"Oracle ATG is an expensive solution."

"The tool's licensing is costly. Finding the right talent to manage it is also a challenge."

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Comparison Review

it_user9726

Architect at a tech services company with 1,001-5,000 employees

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

Read full review

Top Industries

By visitors reading reviews

Retailer

17%

Manufacturing Company

15%

Computer Software Company

13%

University

Computer Software Company

17%

Retailer

15%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

Questions from the Community

What do you like most about HCL Digital Commerce?

I haven't faced any issues with the product's stability.

See all answers

What is your experience regarding pricing and costs for HCL Digital Commerce?

HCL Digital Commerce's licensing costs are annual. It is expensive.

See all answers

What needs improvement with HCL Digital Commerce?

HCL Digital Commerce should improve its integration capabilities with other platforms.

See all answers

What do you like most about Oracle ATG?

The tool's most valuable features are its integration with various scanners, OCR capability, and ability to populate the system with a lot of information. We use the workload automation feature occ...

See all answers

What needs improvement with Oracle ATG?

The tool is not cloud-based, and licensing and hosting are expensive. The tool can be improved in both areas.

See all answers

What is your primary use case for Oracle ATG?

My company's clients use the tool for e-commerce.

See all answers

Comparisons

SAP Commerce Cloud vs HCL Digital Commerce

Compared 23% of the time

Adobe Commerce vs HCL Digital Commerce

Compared 22% of the time

Shopify vs HCL Digital Commerce

Compared 15% of the time

Salesforce Commerce Cloud vs HCL Digital Commerce

Compared 14% of the time

KIBO B2B eCommerce Platform vs HCL Digital Commerce

Compared 11% of the time

More HCL Digital Commerce Competitors

Adobe Commerce vs Oracle ATG

Compared 23% of the time

Salesforce Commerce Cloud vs Oracle ATG

Compared 19% of the time

Oracle Commerce Cloud vs Oracle ATG

Compared 15% of the time

SAP Commerce Cloud vs Oracle ATG

Compared 13% of the time

Shopify vs Oracle ATG

Compared 9% of the time

More Oracle ATG Competitors

Product Reports

Buyer's Guide

HCL Digital Commerce

January 2026

Download HCL Digital Commerce product report

Buyer's Guide

eCommerce Platforms

January 2026

Download Oracle ATG product report

Also Known As

IBM Digital Commerce, IBM WebSphere Commerce

ATG

Overview

IBM Digital Commerce provides advanced commerce capabilities to help you quickly and easily create an engaging brand experience across every customer touch point. Using IBM, you can improve your business with personalized customer engagement, optimized shopping and order management and fulfillment across channels. This helps you accelerate time to market, improve customer engagement and drive revenue growth.

HCLSoftware

Oracle ATG is an ecommerce solution that features out-of-the-box omnichannel experiences, makes it easy and fast to launch websites, provides scalable business-user control, and integrates well with other products. The platform helps businesses ensure relevant experiences to their customers at each touchpoint of a customer’s purchase journey (including the web, contact center, mobile devices, social media, physical stores, and more). Thich helps to increase sales and ensure a seamless buying experience. The solution can be implemented on premises or hosted by Oracle or a third party and it also runs on one of three application servers, including Oracle WebLogic, JBoss, or IBM WebSphere.

Oracle ATG Web Commerce is made up of three platform layers:

The Dynamo application framework (DAF)
The personalization module (DPS)
The scenarios module (DSS)

Oracle ATG Features

Oracle ATG has many valuable key features. Some of the most useful ones include:

Personalization capabilities: Oracle ATG has personalization capabilities including DPS and DSS. The personalization module (DPS) provides control to customize the content as per customer interest, targeting content based on the customer’s interest. The scenarios module (DSS) extends the content targeting capabilities of the personalization module. In addition, you can have customized content in a way that changes dynamically for each user. Scenarios are time-sensitive, event-driven campaigns designed to manage interactions between site visitors and content over a long period.

Data anywhere architecture: Oracle ATG is designed with data anywhere architecture, meaning implementation is independent of the data source. With Oracle ATG, if you change your database, you do not have to change your code.

Payment integration support: Oracle ATG eCommerce supports various payment gateway integrations, which includes credit card, PayPal, or any other payment mode. The code can be customized to any payment method you want.

Application server support: Oracle ATG’s eCommerce applications are built on the concept of component-based model. It supports most of the major application servers, like JBOSS, WebLogic, and WebSphere. The component model is implemented using JSP and Java Beans, which are easily and widely used.

Oracle ATG Benefits

There are several benefits to implementing Oracle ATG. Some of the biggest advantages the solution offers include:

It has both B2B and B2C offerings.
It enables merchants to manage and sell complex products.
It allows merchants to efficiently personalize the shopper experience through customisable content, sites, and campaigns.
The solution is designed with a unified architecture that lets you manage multiple sites efficiently.
Oracle ATG includes robust personalization features, including tailored content and merchandise, personalized search, tailored websites, and customized marketing programs.
With the solution’s data anywhere architecture, you can easily manage integrations.
Business users can develop categories, products, and SKUs and organize them into catalogs that exist in a content management environment.
It is simple and easy to use with a clean interface.
Oracle ATG also has good dashboards for visualizing the data in a comprehensive and clear format.
Because Oracle ATG is a server-side, component-driven platform, you can use headless systems while retaining most of its features. If you already have an Oracle ATG setup, you can keep the frontend and migrate the backend to a microservices-based alternative for more flexibility.

Oracle

Sample Customers

CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt

Agilent, Shenhua Group Corporation Ltd., Fox Head Inc., Netshoes, Mr. Price, Retail World AE, Sascar, Banca Transilvania, UL, Fox Head, Carolina Biological Supply, Groupe Dynamite

Buyer's Guide

HCL Digital Commerce vs. Oracle ATG

December 2025

Free Report: HCL Digital Commerce vs. Oracle ATG

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