

Oracle ATG and SAP Commerce Cloud are leading ecommerce platforms with distinct strengths. SAP Commerce Cloud is favored for its integration capabilities and user satisfaction regarding pricing and support, making it a preferred choice for many enterprises.
Features: Oracle ATG offers powerful personalization, omnichannel capabilities, and a robust search engine, making it ideal for tailored customer experiences. SAP Commerce Cloud excels in scalability, integration with the SAP ecosystem, and comprehensive analytics and reporting, contributing to enhanced business operations and data insights.
Room for Improvement: Oracle ATG could benefit from modernizing its cloud integration, simplifying features for easier deployment, and improving its update cycle to maintain competitiveness. SAP Commerce Cloud can enhance its back-end user interface, streamline manual order provisioning, and increase feature customization for promotions to better serve varied client needs.
Ease of Deployment and Customer Service: SAP Commerce Cloud offers a straightforward, cloud-based deployment reducing infrastructure costs and IT resource demands, with highly responsive support. Oracle ATG requires more complex deployment due to its legacy systems, demanding more time and resources, and while support is helpful, it's less immediate and integrated than SAP's.
Pricing and ROI: Oracle ATG demands higher upfront investment and a longer ROI period due to substantial setup costs and resource needs. SAP Commerce Cloud, even without being cheaper, delivers a more favorable ROI through cost-effective cloud solutions and reduced maintenance, appealing to businesses seeking quick value realization and minimal initial costs.
| Product | Market Share (%) |
|---|---|
| SAP Commerce Cloud | 6.4% |
| Oracle ATG | 3.2% |
| Other | 90.4% |

| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 2 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 10 |
Oracle ATG is an ecommerce solution that features out-of-the-box omnichannel experiences, makes it easy and fast to launch websites, provides scalable business-user control, and integrates well with other products. The platform helps businesses ensure relevant experiences to their customers at each touchpoint of a customer’s purchase journey (including the web, contact center, mobile devices, social media, physical stores, and more). Thich helps to increase sales and ensure a seamless buying experience. The solution can be implemented on premises or hosted by Oracle or a third party and it also runs on one of three application servers, including Oracle WebLogic, JBoss, or IBM WebSphere.
Oracle ATG Web Commerce is made up of three platform layers:
Oracle ATG Features
Oracle ATG has many valuable key features. Some of the most useful ones include:
Oracle ATG Benefits
There are several benefits to implementing Oracle ATG. Some of the biggest advantages the solution offers include:
SAP Commerce Cloud offers a robust platform for multi-channel e-commerce operations, providing seamless integration and customization for both B2B and B2C clients, supporting multinational enterprises with multiple storefronts.
SAP Commerce Cloud enables efficient e-commerce processes with features like a comprehensive promotion engine, support for multi-currency operations, and seamless ERP and CRM integration. Its user-friendly interface and dashboards enhance efficiency, while the platform's ability to support fast deployment and customization meets the dynamic needs of global businesses. Despite its strong capabilities, users indicate areas for improvement, such as smoother cloud transitions, more microservices support, better UI/UX, and integration with SAP. Pricing and the complexity of the customization process are additional considerations, with a need for improved payment options and multi-browser compatibility.
What are the key features of SAP Commerce Cloud?Industries leverage SAP Commerce Cloud for e-commerce enhancement, specifically utilizing it for streamlined product content management and integrating enhanced front-end interfaces like Angular. Hosting options on AWS or internally provide deployment flexibility. Agencies and freelancers collaborate with diverse clients, supplementing customer experience monitoring and web application integrations.
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