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HCL Digital Commerce vs Oracle iStore comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Digital Commerce
Ranking in eCommerce Platforms
7th
Average Rating
7.2
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Oracle iStore
Ranking in eCommerce Platforms
14th
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the eCommerce Platforms category, the mindshare of HCL Digital Commerce is 4.6%, down from 5.1% compared to the previous year. The mindshare of Oracle iStore is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms Market Share Distribution
ProductMarket Share (%)
HCL Digital Commerce4.6%
Oracle iStore1.1%
Other94.3%
eCommerce Platforms
 

Featured Reviews

Amman Anup Kumar - PeerSpot reviewer
Needs improvement in the area of integration and should offer better adaptability to new environments
I have been trying to put together a website for the last year and a half, and I have been facing some problems because the tool is unable to integrate properly with my ERP product. It is difficult to find coders for HCL Digital Commerce who can do a good job within a reasonable amount of time. I think the development curve of the tool is just too long, and there aren't enough good coders, while whoever is available takes a lot of time. The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner. If you try to tell HCL Digital Commerce that you need front-end integration, which is a standard practice right now, HCL will take a lot of time as a lot of things are not available as an out-of-the-box feature. You have to spend more time and money to get things developed in HCL Digital Commerce, which I believe causes challenges for users, especially in an Indian scenario where the tool has a primary market.
AP
A fully integrated powerful tool for managing businesses and providing seamless integration with internal systems
I would rate the initial setup of Oracle iStore as easy. The deployment process typically takes about three months, with five phases covering various aspects like Oracle requirements, solution deployment, cloud integration, and pricing. We have about twenty people dedicated to maintaining Oracle iStore, with roles including network engineers, cloud network specialists, systems administrators, and business management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"Has all the modules needed for an order management solution."
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"The tool is easy to use and flexible. It is flexible enough to tailor to your requirements."
"I haven't faced any issues with the product's stability."
"I appreciate Oracle iStore for its simple implementation and user-friendly interface. It has positively impacted our business processes by integrating seamlessly with internal systems like finance and logistics, enhancing efficiency across different areas of our operations."
 

Cons

"The product catalog is an area that needs improvement."
"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."
"Lacks option to purchase individual modules."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"HCL Digital Commerce should improve its integration capabilities with other platforms."
"I find Oracle iStore to be beneficial overall, but there are areas for improvement. Specifically, I'd like to see better SQL implementation and support for training and integration issues with other solutions that are not compliant."
 

Pricing and Cost Advice

"I believe that HCL Digital Commerce is one of the most expensive products on the market."
"For our companies and our users, the price is quite high."
"HCL Digital Commerce's licensing costs are annual. It is expensive."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Retailer
13%
Educational Organization
11%
Manufacturing Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise2
No data available
 

Questions from the Community

What do you like most about HCL Digital Commerce?
I haven't faced any issues with the product's stability.
What is your experience regarding pricing and costs for HCL Digital Commerce?
HCL Digital Commerce's licensing costs are annual. It is expensive.
What needs improvement with HCL Digital Commerce?
HCL Digital Commerce should improve its integration capabilities with other platforms.
What needs improvement with Oracle iStore?
I find Oracle iStore to be beneficial overall, but there are areas for improvement. Specifically, I'd like to see better SQL implementation and support for training and integration issues with othe...
What is your primary use case for Oracle iStore?
I use the solution for operations, specifically for two products. The first one is an e-commerce solution. I'm in the retail industry, particularly in market stores.
What advice do you have for others considering Oracle iStore?
We don't use iStore with AI initiatives. However, I would recommend iStore to others. Overall, I would rate it a ten out of ten.
 

Also Known As

IBM Digital Commerce, IBM WebSphere Commerce
iStore
 

Overview

 

Sample Customers

CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt
Iron Bow Technologies, Georg Fischer Central Plastics LLC
Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: August 2025.
868,759 professionals have used our research since 2012.