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HCL Digital Commerce vs Oracle iStore comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Digital Commerce
Ranking in eCommerce Platforms
6th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Oracle iStore
Ranking in eCommerce Platforms
12th
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the eCommerce Platforms category, the mindshare of HCL Digital Commerce is 3.2%, down from 5.6% compared to the previous year. The mindshare of Oracle iStore is 1.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms Market Share Distribution
ProductMarket Share (%)
HCL Digital Commerce3.2%
Oracle iStore1.5%
Other95.3%
eCommerce Platforms
 

Featured Reviews

NP
Software Engineer at a tech vendor with 1,001-5,000 employees
Unified complex B2B commerce has streamlined workflows and now supports faster global ordering
While there are no specific pain points, HCL Digital Commerce's complexity does require a unique architecture, and it would be beneficial to have an integrated architecture that simplifies end-user integration with other AWS cloud services. Additionally, an improvement in speed would be advantageous; for example, if orders could be processed within a minute instead of three to four minutes, we could boost selling time.Optimizing for sales productivity to minimize processing time while maximizing sales time would also be valuable. Regarding challenges, the complexity of the structure due to large product catalogs, complex pricing, multiple brands, and regional requirements does create challenges. Reducing these complexities through HCL Digital Commerce's features could streamline our operations, particularly regarding ERP, CRM, payments, security, performance, and scalability.
AP
Owner at Rischio Compliance
A fully integrated powerful tool for managing businesses and providing seamless integration with internal systems
I would rate the initial setup of Oracle iStore as easy. The deployment process typically takes about three months, with five phases covering various aspects like Oracle requirements, solution deployment, cloud integration, and pricing. We have about twenty people dedicated to maintaining Oracle iStore, with roles including network engineers, cloud network specialists, systems administrators, and business management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Has all the modules needed for an order management solution."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"HCL Digital Commerce has automated customer self-service and contract pricing, allowing approximately 80 to 90% time saving per order."
"I haven't faced any issues with the product's stability."
"The tool is easy to use and flexible. It is flexible enough to tailor to your requirements."
"I appreciate Oracle iStore for its simple implementation and user-friendly interface. It has positively impacted our business processes by integrating seamlessly with internal systems like finance and logistics, enhancing efficiency across different areas of our operations."
 

Cons

"HCL Digital Commerce should improve its integration capabilities with other platforms."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"The product catalog is an area that needs improvement."
"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."
"While there are no specific pain points, HCL Digital Commerce's complexity does require a unique architecture, and it would be beneficial to have an integrated architecture that simplifies end-user integration with other AWS cloud services."
"Lacks option to purchase individual modules."
"I find Oracle iStore to be beneficial overall, but there are areas for improvement. Specifically, I'd like to see better SQL implementation and support for training and integration issues with other solutions that are not compliant."
 

Pricing and Cost Advice

"HCL Digital Commerce's licensing costs are annual. It is expensive."
"I believe that HCL Digital Commerce is one of the most expensive products on the market."
"For our companies and our users, the price is quite high."
Information not available
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Top Industries

By visitors reading reviews
Retailer
17%
Manufacturing Company
15%
Computer Software Company
13%
University
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise5
No data available
 

Questions from the Community

What do you like most about HCL Digital Commerce?
I haven't faced any issues with the product's stability.
What is your experience regarding pricing and costs for HCL Digital Commerce?
HCL Digital Commerce's licensing costs are annual. It is expensive.
What needs improvement with HCL Digital Commerce?
HCL Digital Commerce should improve its integration capabilities with other platforms.
What needs improvement with Oracle iStore?
I find Oracle iStore to be beneficial overall, but there are areas for improvement. Specifically, I'd like to see better SQL implementation and support for training and integration issues with othe...
What is your primary use case for Oracle iStore?
I use the solution for operations, specifically for two products. The first one is an e-commerce solution. I'm in the retail industry, particularly in market stores.
What advice do you have for others considering Oracle iStore?
We don't use iStore with AI initiatives. However, I would recommend iStore to others. Overall, I would rate it a ten out of ten.
 

Also Known As

IBM Digital Commerce, IBM WebSphere Commerce
iStore
 

Overview

 

Sample Customers

CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt
Iron Bow Technologies, Georg Fischer Central Plastics LLC
Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: January 2026.
881,082 professionals have used our research since 2012.