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Heimdal Endpoint Security vs WatchGuard EPDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Heimdal Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
38th
Ranking in Endpoint Detection and Response (EDR)
41st
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (26th), Threat Intelligence Platforms (TIP) (26th), Domain Name System (DNS) Security (13th), Ransomware Protection (12th)
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
16th
Ranking in Endpoint Detection and Response (EDR)
19th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.8% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.6%, up from 0.3% compared to the previous year. The mindshare of WatchGuard EPDR is 1.5%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
WatchGuard EPDR1.5%
Heimdal Endpoint Security0.6%
Other94.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.
Petri Alhainen - PeerSpot reviewer
Administrator at Sulbana Oy
Balanced endpoint protection has improved forensic visibility and speeds threat investigation
I think there's always something that needs to be improved about WatchGuard EPDR, but I don't have something specific to say that you should do this or that. They are listening to the users, so they are fixing things as they've been found. I don't have any example to give. The pricing is always a thing where you need to be in the line that the balance to get it right is a challenging thing with WatchGuard EPDR. If you have good features, then you can have a little bigger price, but if you just get the balance right, that's important. I haven't used automated incident response in WatchGuard EPDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, it's a great platform; it integrates very well with other solutions from Palo Alto and also with our vendors, the ease of use is excellent, I love the root cause analysis from Cortex, which is amazing, and in a few clicks you can have the full root cause."
"Since using Cortex XDR by Palo Alto Networks, our MTTR has reduced, which means the mean time to resolve any ticket has been reduced."
"The protection offered by this product is good, as is the endpoint reporting."
"Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
"Previously, we had to install endpoint protection per machine and then scan and update, but Cortex XDR basically does that centrally and predictably, so we have more time to do day-to-day work rather than spend time chasing those endpoints."
"The behavior-based detection feature is valuable."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"Once you become familiar with it, Cortex XDR by Palo Alto Networks is a more powerful tool and I would say that I prefer it over MDE because it is a stronger tool for me."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
"The technical support is excellent, the technical team knows what they are doing and any request or question we have gets fixed within a matter of minutes."
"The most valuable part of Panda Adaptive Defense 360 is its overall effectiveness as a good and decent security solution, providing comprehensive security which improves protection for devices significantly."
"It's very easy to deploy, we don't have any problem or issues. It's most full automatic. It basically takes the assumption that everything is supposed to be a suspect; files, processes, URL accesses, and so on."
"I would give the overall solution a rating of ten out of ten."
"The EDR has a high accuracy rate with only a few false positives."
"The reporting feature is valuable."
"Since implementing this solution, we have not had any trouble with malware."
"It is remarkably easy to deploy."
 

Cons

"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"The downside to the solution is that there are a large number of false positives."
"In general, the price could be more competitive."
"There's an overall lack of features."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
"The AV and scanning features could be a little bit better."
"The categories in the web filtering should be more comprehensive. When a URL is not categorized, I face issues."
"I think there was a little complexity in deployment when I actually deployed WatchGuard EPDR."
"They need to offer a clear dashboard so you can see everything everywhere all at once."
"Needs a service desk system to link up with endpoint protection and email protection."
"It is hard to install and deploy on a Linux operating system."
"It needs some improvements in the DNS security feature. Currently, it does not have full DNS security."
"The software has performance issues due to its requirements on the processor, however, these issues are common with other vendors, not just WatchGuard."
 

Pricing and Cost Advice

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"This is an expensive solution."
"The pricing is okay, although direct support can be expensive."
"Our customers have expressed that the price is high."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"I feel it is fairly priced."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
Information not available
"The solution's pricing is better compared to other products."
"I don't think Panda's license is too expensive, but they're charging more than it's worth. It's a yearly license. For 1,000 endpoints, it's around $18,000."
"Panda is cloud-only and comes at a reasonable cost. It is a set price per seat."
"There is a license needed to use this solution and it is approximately $30 annually."
"Our licensing fee is 1M Euro per month, so it is about 80 Euro's per user."
"The solution is priced well for what features it provides."
"The price of this solution depends on the number of licenses that you are purchasing."
"The licensing is subscription-based and priced well compared to other endpoint security solutions."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Construction Company
17%
Comms Service Provider
14%
Computer Software Company
8%
Outsourcing Company
6%
Comms Service Provider
11%
Computer Software Company
9%
Outsourcing Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
No data available
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
What needs improvement with WatchGuard EPDR?
I think there's always something that needs to be improved about WatchGuard EPDR, but I don't have something specific...
What is your primary use case for WatchGuard EPDR?
I'm talking about WatchGuard EPDR, which is endpoint protection. I try to remember if we have them in our system, and...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
Panda Adaptive Defense 360
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Brother, Symbion, CPH West
Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: September 2026.
913,806 professionals have used our research since 2012.