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Hexnode UEM vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexnode UEM
Ranking in Mobile Device Management (MDM)
9th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Unified Endpoint Management (UEM) (13th)
Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
244
Ranking in other categories
Content Collaboration Platforms (9th)
 

Mindshare comparison

As of May 2025, in the Mobile Device Management (MDM) category, the mindshare of Hexnode UEM is 3.4%, up from 3.4% compared to the previous year. The mindshare of Microsoft 365 Business is 8.0%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM)
 

Featured Reviews

FL
Effortless policy management with built-in simplicity that enhances user experience
I work in kiosk delivery for my users' laptops and cellular phones It's very easy to use. It's very comfortable to work on Hexnode since its form and usage are very simple. The support is only available in English right now, which is a bit of a problem for my users since they would prefer…
CharlesBrewer - PeerSpot reviewer
Price and reliability need improvement while general tasks are streamlined
The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The agility is impressive, and it's simple to manage."
"It's very easy to use."
"The performance is good."
"The Exchange Online plan is helpful. It's built into the email, like a security feature or AI that helps to manage email. It has helped my company and clients a lot."
"It's easy to use."
"The integration between the applications is the most valuable. I can share things using my phone, computer, and OneDrive. It is very stable and fast. It is also user-friendly and scalable."
"The scalability is great."
"It is a standard and powerful tool. Because it is a standard tool, everybody uses it."
"Microsoft 365 Business is user-friendly, easy to use, compatible with different devices, such as laptops and phones, and helps me get my job done."
"The deployment is very easy."
 

Cons

"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support."
"If Business 365's documentation were better, then the user could read it and fix their issues by themselves. Microsoft could also add some more detailed pop-up troubleshooting messages. When a user has a problem, the messages they get don't help much."
"The platform's security aspect needs improvement. They should include an inbuilt security feature."
"Microsoft Teams for Mac isn't quite good enough yet."
"One thing we did not like, about Excel particularly, is that it hangs a lot. It hangs a lot compared to Google Sheets."
"Pricing is something they could improve in general."
"The solution’s cost could be improved."
"The security features and the engine they are using are not good enough. They are not able to protect you from phishing attacks, which is the biggest drawback of this solution. We have been getting phishing emails, and I have been chasing Microsoft every single day. In terms of configuration, all the controls that they have recommended are in place, but we are still getting a lot of phishing emails. I would like to see a feature that allows us to share a folder from an online archive, which is a sort of mailbox attached to the primary mailbox. Currently, you can share folders, contacts, and calendars only in the primary mailbox. You can't share any folder or other things from the online archive. The limit of the primary mailbox is 50 GB, whereas the online archive is unlimited, so it would be useful if we can share a folder from the online archive."
"The admin panels have too few samples."
 

Pricing and Cost Advice

Information not available
"Licensing fees are paid on a yearly basis."
"There is a subscription needed for this solution."
"The licenses are available for a fair price."
"The price of users at home the license should be cheaper. We are on an annual subscription."
"The cost of the subscription is fair."
"It is not so expensive."
"We have an enterprise license, and we get some price off for that. Its price could be better for companies that are not using it massively."
"We purchase annual licenses for this solution."
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Top Industries

By visitors reading reviews
Educational Organization
34%
Computer Software Company
13%
Retailer
6%
Financial Services Firm
6%
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Hexnode UEM?
The support is only available in English right now, which is a bit of a problem for my users since they would prefer Spanish support.
What is your primary use case for Hexnode UEM?
I work in kiosk delivery for my users' laptops and cellular phones.
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...
What needs improvement with Microsoft 365 Business?
Price is an area for improvement, as spending less money would always be preferable. However, the comprehensive nature of the solution justifies the cost.
 

Also Known As

No data available
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Hilton Hotels & Resorts, bathstore, Portsmouth City Council, HG education, Litcargus For more details, visit: https://www.hexnode.com/mobile-device-management/hexnode-mdm-customer-reviews/
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: April 2025.
851,604 professionals have used our research since 2012.