Honeycomb Enterprise vs OpenText Real User Monitoring comparison

Honeycomb.io and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Honeycomb.io is ranked #27 with an average rating of 8.0, while OpenText is ranked #44 with an average rating of 7.7. Honeycomb.io holds a 1.3% mindshare in APM, compared to OpenText’s 0.7% mindshare. Additionally, 100% of Honeycomb.io users are willing to recommend the solution, compared to 58% of OpenText users who would recommend it.

Honeycomb Enterprise

Read 5 Honeycomb Enterprise reviews

2,899 Views
2,493 Comparison Views

100% willing to recommend

OpenText Real User Monitoring

Read 11 OpenText Real User Monitoring reviews

1,085 Views
1,020 Comparison Views

58% willing to recommend

Honeycomb Enterprise

OpenText Real User Monitoring

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 8, 2026

OpenText Real User Monitoring and Honeycomb Enterprise compete in performance monitoring, each excelling in specific areas. Honeycomb Enterprise holds the upper hand with its robust feature set, which justifies the higher cost for many users.

Features: OpenText Real User Monitoring offers real-time performance tracking, detailed analytics, and comprehensive support, making it effective and budget-friendly. Honeycomb Enterprise, on the other hand, provides advanced observability features, flexible data analysis, and tailored alerting, enhancing deep insights and customization.

Room for Improvement: OpenText Real User Monitoring could enhance its ability to handle complex deployments, provide more granular customization options, and improve data visualization capabilities. Honeycomb Enterprise may benefit from simplifying its initial deployment, providing more budget-friendly pricing options, and enhancing AI-compatible features to stay competitive.

Ease of Deployment and Customer Service: OpenText Real User Monitoring is known for its straightforward deployment and strong customer support, easing integration into existing systems. Honeycomb Enterprise, despite a complex initial deployment, offers excellent customer support that effectively assists throughout implementation and maintenance, balancing its deployment complexity with high-level customization potential.

Pricing and ROI: OpenText Real User Monitoring is attractive due to its lower initial setup cost and quicker return on investment, appealing to budget-conscious decision-makers. Honeycomb Enterprise demands a greater initial investment, but its extensive features and high customization lead to significant long-term value, making it worthwhile for those seeking comprehensive and scalable solutions.

To learn more, read our detailed Honeycomb Enterprise vs. OpenText Real User Monitoring Report (Updated: February 2026).

Buyer's Guide

Honeycomb Enterprise vs. OpenText Real User Monitoring

February 2026

Download the complete report

Helped 881,821 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Honeycomb Enterprise

Ranking in Application Performance Monitoring (APM) and Observability

27th

Average Rating

7.2

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

AI Code Assistants (11th), AI Observability (73rd)

OpenText Real User Monitoring

Ranking in Application Performance Monitoring (APM) and Observability

44th

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Honeycomb Enterprise is 1.3%, down from 1.6% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Honeycomb Enterprise	1.3%
OpenText Real User Monitoring	0.7%
Other	98.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

meetharoon

CEO at a computer software company with 10,001+ employees

Its pattern-matching and code transformation capabilities can be adapted for mass identification and remediation of vulnerable libraries

I asked very specific questions to Mr. Pell about consideration of code security scenarios in pattern design and rules, specifically that tuned with OWASP Top 10. I believe addition of code security focus can be a value-add, though the way Grit architecture is designed and how it works, it is and may not become an alternative choice of code security solutions. Rather, it must be treated as a powerful supplementary tool that augments the existing code security solutions (such as Snyk or Checkmarx) in a DevSecOps or Secure DevOps environment. Anyone interested in learning more on this front or have queries, can get in touch with me for a consulting.

Read full review

Yasir Amin

Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees

User-level monitoring with near-real-time analytics boosts service availability

The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective The functions that Real User Monitor is intended for, which is to provide the…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's most valuable features are the queries for the OpenTelemetry events and all the tracing."

"The approach offers significant benefits in terms of efficiency, consistency, and proactive security management, particularly valuable for organizations with large, distributed development teams."

"Honeycomb Enterprise has positively impacted our organization by providing live alerts."

"The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team."

"It's very scalable since we used it for a really big organization and it worked."

"The reporting feature is good for us."

"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."

"It offers near-real-time analytics, which is helpful."

"The technical support is good at resolving issues."

"Real User Monitor has improved our productivity."

"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."

"Very easy to implement."

"The most valuable feature is application performance monitoring."

More OpenText Real User Monitoring pros

Cons

"The process of log scraping gets delayed on Honeycomb.io. At times, it gives false alerts to the application team."

"I rate Honeycomb Enterprise a seven out of ten because I feel a lot of the journeys could be made cleaner."

"The way Grit architecture is designed and how it works, it is and may not become an alternative choice of code security solutions."

"We can make alerts based on static numbers, which may block us from building alerts that could be generic enough or could be serviced."

"However, the reason it's only five is because it's lagging behind in terms of AI-compatible features."

"This technology is considered to be older."

"The solution's technical support presents a lot of issues with too many delays."

"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."

"Some issues with login errors."

"The product needs more R&D to make it easier and more compatible with other software."

"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."

"We would like to see support for non-Windows environments."

"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."

More OpenText Real User Monitoring cons

Pricing and Cost Advice

Information not available

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

"Not expensive."

"If I compare with other vendors, other vendors are more expensive"

"Compared to other tools, OpenText Real User Monitoring is an expensive solution."

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

881,821 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

13%

Manufacturing Company

Comms Service Provider

Manufacturing Company

11%

Performing Arts

Computer Software Company

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	7

Questions from the Community

What needs improvement with Honeycomb.io?

See all answers

What is your primary use case for Honeycomb.io?

Although Grit is a tool code code migration and management of technical debt for large chunks of work, we reviewed Grit from the use case of assisting in faster remediation of vulnerable libraries....

See all answers

What advice do you have for others considering Honeycomb.io?

We set up Honeycomb.io on all the services so that we can have all the set traces of the communication between all the services inside the company. This helps us understand where it could be failin...

See all answers

What needs improvement with Micro Focus Real User Monitor?

The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...

See all answers

What is your primary use case for Micro Focus Real User Monitor?

See all answers

What advice do you have for others considering Micro Focus Real User Monitor?

I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.

See all answers

Comparisons

Sentry vs Honeycomb Enterprise

Compared 13% of the time

Grafana vs Honeycomb Enterprise

Compared 9% of the time

Splunk Observability Cloud vs Honeycomb Enterprise

Compared 7% of the time

Datadog vs Honeycomb Enterprise

Compared 6% of the time

New Relic vs Honeycomb Enterprise

Compared 6% of the time

More Honeycomb Enterprise Competitors

Dynatrace vs OpenText Real User Monitoring

Compared 15% of the time

LogicMonitor vs OpenText Real User Monitoring

Compared 15% of the time

Splunk AppDynamics vs OpenText Real User Monitoring

Compared 11% of the time

OpenText SiteScope vs OpenText Real User Monitoring

Compared 10% of the time

Splunk Observability Cloud vs OpenText Real User Monitoring

Compared 5% of the time

More OpenText Real User Monitoring Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

February 2026

Download Honeycomb Enterprise product report

Buyer's Guide

OpenText Real User Monitoring

January 2026

Download OpenText Real User Monitoring product report

Also Known As

Grit

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM

Overview

Honeycomb Enterprise is designed to optimize performance visibility, offering a robust platform for distributed system observability. It provides insights for complex data and aids in faster issue resolution, making it a valuable tool for IT professionals.

This tool is tailored for real-time data tracking and improving system performance efficiency. Enterprises benefit from its capacity to handle large-scale data, ensuring seamless operations and continuity. Honeycomb Enterprise helps teams to tackle data challenges head-on by delivering comprehensive analytics that enhance infrastructure reliability and performance metrics.

What Features Make Honeycomb Enterprise Stand Out?

High-Resolution Visibility: Enables detailed system monitoring to identify issues quickly.
Trace Analysis: Offers powerful tracing of distributed systems for in-depth insights.
Data Scalability: Manages extensive data sets effortlessly for better decision-making.
Real-Time Alerts: Provides instant alerts to preempt potential disruptions.
Collaboration Tools: Facilitates teamwork with integrated tools enhancing productivity.

What Benefits and ROI Can Users Expect?

Reduced Downtime: Faster detection and resolution of issues minimizes operational interruptions.
Cost Efficiency: Optimizes resources leading to lower operational costs.
Improved Decision Making: Enhanced data analytics lead to smarter business strategies.
Enhanced Productivity: Streamlined processes improve team efficiency and output quality.

In industries like finance, e-commerce, and technology, Honeycomb Enterprise implementations demonstrate its utility in managing complex data flows and optimizing system reliability. Businesses in these sectors leverage its capabilities to maintain high service standards and operational efficiency.

Honeycomb.io

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText

Sample Customers

Clover Health, Eaze, Intercom, Fender

Avea, Maccabi Healthcare Services, TEB

Buyer's Guide

Honeycomb Enterprise vs. OpenText Real User Monitoring

February 2026

Free Report: Honeycomb Enterprise vs. OpenText Real User Monitoring

Find out what your peers are saying about Honeycomb Enterprise vs. OpenText Real User Monitoring and other solutions. Updated: February 2026.

DOWNLOAD NOW

881,821 professionals have used our research since 2012.

See our Honeycomb Enterprise vs. OpenText Real User Monitoring report.

See our list of best Application Performance Monitoring (APM) and Observability vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.