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OpenText Real User Monitoring vs Splunk AppDynamics comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #45 with an average rating of 7.7, while Splunk is ranked #4 with an average rating of 8.2. OpenText holds a 0.2% mindshare in APM, compared to Splunk’s 4.6% mindshare. Additionally, 58% of OpenText users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.
OpenText Real User Monitoring
Read 11 OpenText Real User Monitoring reviews
  • 465 Views
  • 419 Comparison Views
58% willing to recommend
Splunk AppDynamics
Read 250 Splunk AppDynamics reviews
  • 11,969 Views
  • 9,575 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 17, 2025

OpenText Real User Monitoring and Splunk AppDynamics compete in the domain of performance monitoring and analytics. Splunk AppDynamics has a comprehensive feature set that provides an edge, despite its higher costs.

Features: OpenText Real User Monitoring focuses on real-time user transaction monitoring, offering insights into end-user experiences. It provides transaction tracking and near-real-time analytics. Splunk AppDynamics offers extensive application performance management capabilities, including detailed root cause diagnosis, machine learning-powered analytics, and deep dive monitoring. It provides a holistic view of application performance.

Room for Improvement: OpenText Real User Monitoring could improve its analytics and expand its integration with other systems to provide a broader performance view. Enhancing its user interface for easier navigation would be beneficial. Additionally, expanding cloud deployment options could enhance its appeal. Splunk AppDynamics could streamline its pricing structure to make it more accessible. Further simplifying deployment processes and expanding compatibility with diverse IT infrastructures would also be beneficial. Enhancing basic reporting to save time for users is another area for growth.

Ease of Deployment and Customer Service:OpenText Real User Monitoring is straightforward to deploy and offers strong customer support. Splunk AppDynamics provides a flexible deployment model suitable for hybrid environments. Its robust customer service gives it a slight edge over its competitor.

Pricing and ROI:OpenText Real User Monitoring is cost-effective, generally providing a quick ROI. Splunk AppDynamics necessitates a higher initial investment but often yields a larger ROI over time, thanks to its advanced analytics. The higher upfront cost of Splunk AppDynamics is often justified by its extensive capabilities, offering long-term value.

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Buyer's Guide
OpenText Real User Monitoring vs. Splunk AppDynamics
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Real User Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
45th
Average Rating
6.6
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Splunk AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
250
Ranking in other categories
IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Real User Monitoring is 0.2%, down from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 4.6%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Aphiwat Leetavorn. - PeerSpot reviewer
Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive
Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.
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Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a good product."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The technical support is good at resolving issues."
"Real User Monitor has improved our productivity."
"The most valuable feature is application performance monitoring."
"Very easy to implement."
"The reporting feature is good for us."
"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."
More OpenText Real User Monitoring pros
"I have found some of the valuable features of AppDynamics Database Monitoring to be once the installation is complete, you are able to quickly start receiving metrics, which is great. The user interface is also very user-friendly."
"The good thing with AppDynamics Databases is that it will give you a pretty good overview of the data, all the database-like tables, long-running queries, jobs running on the databases, and the queries that are taking more time. So, it's at a deeper level with all the database functionalities, and you will get that information. So, it's a pretty good tool in that sense."
"The most valuable features of AppDynamics Database Monitoring are you can configure the performance and see in real-time what is exactly happening with the applications. Additionally, the dashboards are good."
"The solution helps us provide a better user experience to our customers."
"AppDynamics' most valuable feature is Business iQ, which is based on analytics."
"This is a stable product and we definitely plan to continue using it in the future."
"Being able to install it on-prem and monitor our on-prem infrastructure is important for us... Most of our infrastructure is on-prem. We have highly scalable systems and AppDynamics will help us monitor our load on-prem. Our systems range from simple to the most complex and it gives us the visibility across transactions, in one dashboard."
"AppDynamics Database Monitoring's dashboarding is its best feature."
More Splunk AppDynamics pros
 

Cons

"We would like to see support for non-Windows environments."
"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"The solution's technical support presents a lot of issues with too many delays."
"This technology is considered to be older."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
More OpenText Real User Monitoring cons
"The major concern lies with reports, specifically their configurability. It's like, if I want to combine multiple reports and generate them all at once, that's not possible. Even though there's a setup for generating 25 reports, I wanted to group them all and generate them in one go, which isn't currently feasible. I have to manually run each report and set the time for it."
"The integration with cloud services is still pending with AppDynamics. We would like the product to be serverless."
"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."
"There are too many installers available for this solution."
"Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application."
"The networking monitor function could be better, we are not getting many details from it."
"The initial setup could be easier."
"Based on the user experience feedback that we have had, I think that the most important thing to improve is the availability of the SaaS, the cloud environment."
More Splunk AppDynamics cons
 

Pricing and Cost Advice

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"If I compare with other vendors, other vendors are more expensive"
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
"Not expensive."
"I was not involved with the procurement of AppDynamic, but I believe it's expensive."
"If one is expensive and ten is low price, I rate the product price as seven out of ten."
"The cost is prohibitive."
"We have a license-based solution. That means you need a license for each server you monitor."
"The licensing cost is fairly high"
"I give the price a five out of ten."
"The pricing for AppDynamics is expensive, but it is possible to negotiate special pricing through bids."
"There is a license for the solution and we paid approximately $2,000. There is also an additional cost above the standard license which cost us approximately $3,000."
More Splunk AppDynamics pricing and cost advice
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Top Industries

By visitors reading reviews
Government
10%
Manufacturing Company
10%
Performing Arts
9%
Energy/Utilities Company
9%
Financial Services Firm
29%
Computer Software Company
14%
Manufacturing Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Micro Focus Real User Monitor?
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...
See all answers
What is your primary use case for Micro Focus Real User Monitor?
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...
See all answers
What advice do you have for others considering Micro Focus Real User Monitor?
I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.
See all answers
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
See all answers
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
See all answers
What do you like most about AppDynamics?
The solution saves time and cost.
See all answers
 

Comparisons

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Compared 21% of the time
Dynatrace vs OpenText Real User Monitoring Logo
Dynatrace vs OpenText Real User Monitoring
Compared 16% of the time
Datadog vs OpenText Real User Monitoring Logo
Datadog vs OpenText Real User Monitoring
Compared 16% of the time
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Dynatrace vs Splunk AppDynamics Logo
Dynatrace vs Splunk AppDynamics
Compared 14% of the time
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Compared 8% of the time
Splunk Enterprise Security vs Splunk AppDynamics Logo
Splunk Enterprise Security vs Splunk AppDynamics
Compared 8% of the time
New Relic vs Splunk AppDynamics Logo
New Relic vs Splunk AppDynamics
Compared 7% of the time
Grafana vs Splunk AppDynamics Logo
Grafana vs Splunk AppDynamics
Compared 4% of the time
More Splunk AppDynamics Competitors
 

Product Reports

Buyer's Guide
OpenText Real User Monitoring
August 2025
OpenText Real User Monitoring reportDownload OpenText Real User Monitoring product report
Buyer's Guide
Splunk AppDynamics
July 2025
Splunk AppDynamics reportDownload Splunk AppDynamics product report
 

Also Known As

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM
No data available
 

Overview

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?
  • Real-time Performance Monitoring: Offers immediate insights into application behavior.
  • Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
  • JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
  • Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
  • Adaptable Dashboards: Customizable views for better data interpretation.
How does AppDynamics benefit users?
  • Improved Incident Resolution: Faster problem detection and solution implementation.
  • Enhanced Application Performance: Real-time monitoring optimizes system operations.
  • Comprehensive Visibility: Provides a full view of application infrastructure.
  • Informed Decision Making: Detailed analytics guide performance improvements.
  • Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk
 

Sample Customers

Avea, Maccabi Healthcare Services, TEB
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Buyer's Guide
OpenText Real User Monitoring vs. Splunk AppDynamics
July 2025
Free Report: OpenText Real User Monitoring vs. Splunk AppDynamics
Find out what your peers are saying about OpenText Real User Monitoring vs. Splunk AppDynamics and other solutions. Updated: July 2025.
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