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Broadcom DX Application Performance Management vs OpenText Real User Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
35th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (8th)
OpenText Real User Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
42nd
Average Rating
6.6
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Broadcom DX Application Performance Management is 0.8%, up from 0.5% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Broadcom DX Application Performance Management0.8%
OpenText Real User Monitoring0.7%
Other98.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

EG
Director of Technical Part at NOS SGPS
Dashboards facilitate prompt alerts but discovery feature needs enhancement
I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.
YA
Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees
User-level monitoring with near-real-time analytics boosts service availability
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective The functions that Real User Monitor is intended for, which is to provide the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With the new feature CA Team Center is much easier to view the information of my user experience, with this unified vision, it was even practical for lay users to use the tool"
"The CA Introscope dashboard of applications is the view our operations team uses to quickly identify any issues within the application space especially during peak trading season like Christmas/Easter."
"CA APM is a great product."
"What's most valuable about this solution is that it completely monitors code-level visibility."
"As all of our applications are monitored by CA APM, it's now easy to analyze unusual behavior in a normalized way."
"Crash analytics goes down to the level of code you need to check."
"Scalable, stable, and easy to deploy APM tool which effectively monitors code-level visibility."
"CA APM always helps in finding problems quickly rather than requiring us to check logs to pin-point the issue."
"Real User Monitor does its job, and that is why we have stayed with it for so many years."
"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."
"If you have an old-fashioned infrastructure with data center servers then this is a good solution for you."
"It is a good product."
"The most useful feature of this solution is tracking, where the application's traffic is monitored, analyzed, and presented as a live session of that particular user so that, for example, everything you do in a bank application transaction can be tracked by the application."
"This solution is very reliable; it's stable."
"It offers near-real-time analytics, which is helpful."
"The reporting feature is good for us."
 

Cons

"It doesn't have a proper database, and the configuration is very difficult."
"The UI still feels a little outdated (though there is change) especially for Dashboards."
"We have pretty much every tool we need. What I need for this tool to be able to demonstrate is that it totally surpasses the competition."
"Had some performance problems with a few applications and had to disable some probes."
"What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution. An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included."
"CA APM has a steep learning curve as compared to other tools like Dynatrace and especially AppDynamics and New Relic, but in return it is very customization friendly."
"A CA APM agent takes a lot of memory. That is one disadvantage. If you configure CA APM correctly it will still consume around 15 to 20 percent of memory."
"I give it an eight out of 10 overall because I don't see custom dashboards. Plus, some of the stat analysis features that were explained are not that easy to use."
"Some issues with login errors."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"This technology is considered to be older."
"Most of the dashboards require a lot of configuration. We are not happy with the dashboard."
"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."
"Recently we have been facing some stability issues."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic."
"There have been some issues with customers implementing this solution and with login errors, which could be areas for improvement."
 

Pricing and Cost Advice

"Negotiate a lot, but do not forget to buy the product because it is worth it."
"Dynatrace is the most expensive of these tools followed by AppDynamics which is "medium-expensive." CA APM is a bit lower in price than either Dynatrace or AppDynanics... In my opinion, if you can afford it, go for AppDynamics instead of CA APM."
"The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us."
"Setup costs are quite competitive relative to other solutions, and simpler."
"There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
"The license for Broadcom DX Application Performance Management is annual. The licensing model could improve because there is not any limit to deploying the agent, there should be some limits on it."
"Pricing and licensing are not issues."
"On pricing, CA is very competitive. I think that's going to help in the long run."
"If I compare with other vendors, other vendors are more expensive"
"Not expensive."
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
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Top Industries

By visitors reading reviews
Marketing Services Firm
14%
Performing Arts
11%
Manufacturing Company
11%
Financial Services Firm
8%
Government
11%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise24
Large Enterprise124
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
What is your primary use case for Broadcom DX Application Performance Management?
Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...
What needs improvement with Micro Focus Real User Monitor?
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...
What is your primary use case for Micro Focus Real User Monitor?
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...
What advice do you have for others considering Micro Focus Real User Monitor?
I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.
 

Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM
 

Overview

 

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
Avea, Maccabi Healthcare Services, TEB
Find out what your peers are saying about Broadcom DX Application Performance Management vs. OpenText Real User Monitoring and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.