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HootSuite vs Mention comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HootSuite
Ranking in Social Media Analytics Software
1st
Average Rating
8.2
Number of Reviews
15
Ranking in other categories
Social CRM (2nd), Social Media Management Solutions (3rd)
Mention
Ranking in Social Media Analytics Software
6th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Social Media Analytics Software category, the mindshare of HootSuite is 16.5%, down from 16.8% compared to the previous year. The mindshare of Mention is 5.8%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social Media Analytics Software Mindshare Distribution
ProductMindshare (%)
HootSuite16.5%
Mention5.8%
Other77.7%
Social Media Analytics Software
 

Featured Reviews

Tom Wondra - PeerSpot reviewer
CEO at Leonard and Sons
Social campaigns have been scheduled efficiently and posting now saves a full staff position
The best features HootSuite offers are that it connects to the social platforms that I'm interested in and it's easy to use and to understand. HootSuite is easy to use for me because it's intuitive in the way that you need to set up posting campaigns and to load the particular posts so that they show up the way you'd like them to and in the timing that you'd like them to. HootSuite has positively impacted my organization by making it easy for us to post our socials without having to add staff.
it_user507921 - PeerSpot reviewer
VP of Marketing at OurCrowd
Filter news items by quality and trustworthiness of source, but customer support needs improvement
I'm sure it's great to use on their own site, but it's just not how we are using it. In the sales cycle, they were very helpful, and in the beginning, their reps were still very helpful. In fact, they still are today but we keep getting switched between customer reps which is confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have definitely seen a return on investment in terms of time-saving capabilities, and with five to six different social media channels being handled from a centralized repository or centralized place, we have saved approximately 30% of our overall time."
"HootSuite is an easy way to get social media posts out, as you're able to upload and schedule posts in the future, which saves time and allows for the continuity of having the same post across various platforms."
"HootSuite has an AI engine to suggest trending topics related to our business. The engine works really well and comes up with excellent suggestions for more posts."
"Customer Service: Great. Technical Support: Good."
"If you are into social media marketing or any other digital media, then you should have knowledge of HootSuite because it is the industry standard that has been helping industry professionals."
"HootSuite has positively impacted my organization by making it easy for us to post our socials without having to add staff."
"The main improvement HootSuite offers is allowing my organization to run social media campaigns."
"Hootsuite feels like an all-in-one tool; I can publish content on Hootsuite and then answer comments, which is what I do for my customers."
"We like the filtering news items by quality score, which is one of the reasons we are implementing it."
 

Cons

"The company should reduce the pricing to make it easier for companies to deploy to larger social teams."
"There are a few issues with it being somewhat glitchy and the timeline not showing up consistently as of recently, but overall, it is a great product."
"The pricing would be great if it were free. It costs $99 per month, which is quite expensive."
"Last I checked, you can't schedule Twitter threads where each tweet is a reply to a previous tweet."
"Sometimes we received emails that due to some reasons, posts were not shared automatically. This was also one of the reasons why we left HootSuite."
"Bulk scheduling."
"Before choosing HootSuite, I evaluated the sales team, which is acceptable, but I need the legal team, the finance team, and integration about the pipeline, which is not very good."
"Sometimes the suggestions or the content suggestions that the OwlyWriter AI gives are not up to the mark that we want."
"We like the interface on their website, and we like the idea, but we have been customers for six months and have been waiting for some bug fixes on their side to complete the API development."
 

Pricing and Cost Advice

"​I have only used the free versions.​"
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Media Company
10%
University
9%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise8
No data available
 

Questions from the Community

What needs improvement with HootSuite?
HootSuite can connect better with more social media platforms, maybe additional email platforms as well. As companies such as Instagram and LinkedIn are offering scheduling also in their platform, ...
What is your primary use case for HootSuite?
We have been using HootSuite to manage our clients' social media channels, ranging from Instagram to X to TikTok to LinkedIn and other social media channels. We have been scheduling posts for these...
What advice do you have for others considering HootSuite?
The features that I suggested are the ones that would be better to see in terms of scheduling and the price. I gave a high rating because it was very easy to understand the UX and navigate around. ...
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Comparisons

 

Overview

 

Sample Customers

Vega, TicketLeap, Radio Italia, The PureMatter Agency, Kiva, The Vancouver Canucks
DDIMM, Livestorm, Champlain National Bank, Kajabi, Waves Audio, Domino Internet
Find out what your peers are saying about HootSuite vs. Sprout Social and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.