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HPE Aruba Networking UXI vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HPE Aruba Networking UXI
Ranking in Network Monitoring Software
23rd
Average Rating
8.6
Reviews Sentiment
4.3
Number of Reviews
5
Ranking in other categories
Digital Experience Monitoring (DEM) (8th)
New Relic
Ranking in Network Monitoring Software
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of HPE Aruba Networking UXI is 0.6%, down from 0.8% compared to the previous year. The mindshare of New Relic is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
New Relic1.5%
HPE Aruba Networking UXI0.6%
Other97.9%
Network Monitoring Software
 

Featured Reviews

Søren Overgaard Bendtsen - PeerSpot reviewer
IT Director at CGL Pack Annecy S.A.S.
Monitoring has provided factual end‑to‑end insights and supports proactive incident response
From using HPE Aruba Networking UXI, I have access to real numbers for latency, packet drops, and other metrics. We also have a pretty intensive alerting mechanism that works on specific IPs for all our sites that are pinging, so if they are not reachable, we will have an alert and an incident created. I assess the value of HPE Aruba Networking UXI's application visibility in enhancing network performance as great. HPE Aruba Networking UXI's remote troubleshooting capabilities help me manage my distributed networks in a great way because we are not relying on user input. We are relying on real facts from HPE Aruba Networking UXI devices that are placed end-of-line on all our factories.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration of HPE Aruba Networking UXI with other security and networking tools is quite robust, allowing us to collect information from firewalls, routers, access points, and more, and present it through Grafana to proactively address issues before clients open support tickets."
"Aruba products have significantly improved our network reliability, as none of my teammates have logged a call to Aruba in the past year."
"The performance, elasticity, and efficiency of Aruba products have been exceptional."
"There was definitely an ROI with the use cases I have had; when you see that the network issues and trouble tickets that are opening start to decrease, that is where your ROI starts coming in regarding productivity."
"The most valuable feature of HP Aruba Networking UX-I is its 24/7 monitoring capability."
"HPE Aruba Networking UXI's remote troubleshooting capabilities help me manage my distributed networks in a great way because we are not relying on user input and are relying on real facts from HPE Aruba Networking UXI devices that are placed end-of-line on all our factories."
"As a dev-ops tool, it has been priceless, as we are now able to pinpoint issues much quicker and can significantly reduce our downtime."
"From operationally rich, to developer deep."
"I feel like it’s the best-in-class, and its differentiator is aggregation and the speed at which you can query large amounts of data."
"It’s a solid product; they continue to innovate year after year, and they’re a very solid product and a very solid company."
"The most valuable feature is application monitoring."
"The ability to do layered reporting quickly and in real-time on stats is the most valuable feature to us."
"New Relic has positively impacted my organization by providing peace of mind to my clients, and it also gives a lot of insight to their marketing department on how users interact with their websites or how they work with them."
"I find the error monitoring of IIS web applications to be extremely useful."
 

Cons

"Areas where the HPE Aruba Networking UXI can improve include the integration of SD-WAN and security in a single solution."
"They could improve their services."
"It would be beneficial if the tool offered a less expensive subscription as it is currently costly for our clients."
"Some manual administrative tasks still need to be triggered manually, leading to lower efficiency."
"The biggest issue is the lack of mobile support from the website."
"The docs in API and dashboards seem to be a little behind and overly verbose, I don’t want to have to jump back and forth."
"New Relic APM generates weekly performance reports, but they aren't really actionable."
"The browser isn't exactly reliable."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"Last year, there were several New Relic outages where alerts were either fired in error or not fired at all."
"Joining datasets. Currently, it’s only possible to pull data from a single event type."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
 

Pricing and Cost Advice

Information not available
"Pricing is better with New Relic APM than Dynatrace."
"It would be nice if we could buy it annually instead of monthly."
"Cost is significant with a lot of extras."
"The pricing and licensing are too high."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"The solution is less expensive than AppNeta."
"This is an expensive tool."
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Top Industries

By visitors reading reviews
Insurance Company
26%
Healthcare Company
10%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

What is your experience regarding pricing and costs for HPE Aruba Networking UXI?
With the pricing and setup cost and licensing for the HPE Aruba Networking UXI, it depends and varies. Many people use these for a short-term solution just to gather their information. Many leverag...
What needs improvement with HPE Aruba Networking UXI?
I actually do not know if there is room for improvement for HPE Aruba Networking UXI because it is my networking team who handles that on a daily basis. They are using it and they are really fond o...
What is your primary use case for HPE Aruba Networking UXI?
The primary use case for HPE Aruba Networking UXI is to obtain fact-based data on what is actually occurring, rather than relying on fluffy user input. I work mostly with HPE Aruba Networking, spec...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about HPE Aruba Networking UXI vs. New Relic and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.