HPE Aruba Networking UXI vs New Relic comparison

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HPE Aruba Networking UXI

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Executive Summary

We performed a comparison between HPE Aruba Networking UXI and New Relic based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed HPE Aruba Networking UXI vs. New Relic Report (Updated: December 2025).

HPE Aruba Networking UXI vs. New Relic

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HPE Aruba Networking UXI

Ranking in Network Monitoring Software

40th

Average Rating

8.6

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (10th)

New Relic

Ranking in Network Monitoring Software

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

168

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of HPE Aruba Networking UXI is 0.9%, up from 0.5% compared to the previous year. The mindshare of New Relic is 1.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
New Relic	1.5%
HPE Aruba Networking UXI	0.9%
Other	97.6%

Network Monitoring Software

Featured Reviews

BalvantPatel

Deputy General Manager at Meril Life Sciences Pvt. Ltd

Reliable network operations improved by seamless technology, though efficiency could benefit from reduced manual tasks

Aruba products have significantly improved our network reliability, as none of my teammates have logged a call to Aruba in the past year. The performance, elasticity, and efficiency of Aruba products have been exceptional. Extreme Ethernet fabric technology offers less administrative effort in extending VLANs due to its loop-free environment. We have been satisfied with this robust performance.

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BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There was definitely an ROI with the use cases I have had; when you see that the network issues and trouble tickets that are opening start to decrease, that is where your ROI starts coming in regarding productivity."

"HPE Aruba Networking UXI's remote troubleshooting capabilities help me manage my distributed networks in a great way because we are not relying on user input and are relying on real facts from HPE Aruba Networking UXI devices that are placed end-of-line on all our factories."

"The integration of HPE Aruba Networking UXI with other security and networking tools is quite robust, allowing us to collect information from firewalls, routers, access points, and more, and present it through Grafana to proactively address issues before clients open support tickets."

"The most valuable feature of HP Aruba Networking UX-I is its 24/7 monitoring capability."

"Aruba products have significantly improved our network reliability, as none of my teammates have logged a call to Aruba in the past year."

"The performance, elasticity, and efficiency of Aruba products have been exceptional."

"New Relic is highly scalable and its build quality is very easy for handling to startup, enterprise, scale up, and workloads."

"It has helped us maintain a much higher uptime than we had previously."

"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."

"It allows the restriction of privileges and control of users."

"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."

"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."

"We like the performance of the product."

"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."

More New Relic pros

Cons

"It would be beneficial if the tool offered a less expensive subscription as it is currently costly for our clients."

"Some manual administrative tasks still need to be triggered manually, leading to lower efficiency."

"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."

"The price could improve."

"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."

"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."

"The deployment process could be improved."

"The connectivity between legacy and newer cloud applications is not great."

"While the New Relic dashboards and UI are customizable, they can sometimes lead to a clumsy behavior."

"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."

More New Relic cons

Pricing and Cost Advice

Information not available

"I loved this product, but we can no longer afford it, so we dropped it."

"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."

"The solution is cheap, but prices can go up when users grow."

"This is an expensive tool."

"This is an expensive product."

"This solution required a license and it is better than some other competitors."

"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."

"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Insurance Company

35%

Healthcare Company

10%

Comms Service Provider

Computer Software Company

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	71

Questions from the Community

What is your experience regarding pricing and costs for HPE Aruba Networking UXI?

With the pricing and setup cost and licensing for the HPE Aruba Networking UXI, it depends and varies. Many people use these for a short-term solution just to gather their information. Many leverag...

What needs improvement with HPE Aruba Networking UXI?

They could improve their services. The AI-driven insights of the HPE Aruba UXI for optimizing network operations are pretty comprehensive. There is still room for improvement in that sense, but it ...

What is your primary use case for HPE Aruba Networking UXI?

I have used the HPE Aruba Networking UXI more in complex types of environments, mainly in enterprise environments. I have used them extensively in healthcare industry where certain areas within hos...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...

ThousandEyes vs HPE Aruba Networking UXI

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Product Reports

Digital Experience Monitoring (DEM)

December 2025

Download HPE Aruba Networking UXI product report

Download New Relic product report

January 2026

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

HPE Aruba Networking UXI provides proactive 24/7 monitoring for wireless and Ethernet networks, optimizing network performance and minimizing downtime. It's effective in complex environments like universities and enterprises.

HPE Aruba Networking UXI delivers comprehensive network visibility with advanced tools, offering real-time performance data to aid troubleshooting. LAN and SD-WAN services are enhanced with AI-driven insights for improved operational efficiency. It supports multi-tenant setups via Aruba Central, offering reliability with minimal administrative burden. However, its cost and manual administrative processes could be more efficient.

What are the key features of HPE Aruba Networking UXI?

Proactive Monitoring: 24/7 surveillance for wireless and Ethernet networks.
Real-Time Data: Provides immediate insights for quick resolution.
AI-Driven Insights: Focus on optimizing operations through machine learning.
Integration Capabilities: Coordination with tools like Zabbix for enhanced monitoring.
Multi-Tenant Support: Easy setup across multiple users via Aruba Central.

What benefits should be evaluated when considering HPE Aruba Networking UXI?

Improved Network Visibility: Enhanced insights lead to reduced downtime.
Operational Efficiency: AI-driven tools minimize administrative efforts.
User Experience: Optimizes end-user interactions with the network.
Cost Efficiency: Despite high subscription cost, offers robust features.

In healthcare, universities, and enterprise environments, users rely on HPE Aruba Networking UXI to enhance network performance. Automotive and car rental industries in Brazil integrate it with existing infrastructure like access points and switches to manage and monitor networks effectively, even with limited LAN resources.

Hewlett Packard Enterprise

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club