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HPE Aruba Networking UXI vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HPE Aruba Networking UXI
Ranking in Network Monitoring Software
25th
Average Rating
8.6
Reviews Sentiment
4.3
Number of Reviews
5
Ranking in other categories
Digital Experience Monitoring (DEM) (7th)
New Relic
Ranking in Network Monitoring Software
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
173
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of HPE Aruba Networking UXI is 0.6%, down from 0.6% compared to the previous year. The mindshare of New Relic is 1.4%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
New Relic1.4%
HPE Aruba Networking UXI0.6%
Other98.0%
Network Monitoring Software
 

Featured Reviews

Søren Overgaard Bendtsen - PeerSpot reviewer
IT Director at CGL Pack Annecy S.A.S.
Monitoring has provided factual end‑to‑end insights and supports proactive incident response
From using HPE Aruba Networking UXI, I have access to real numbers for latency, packet drops, and other metrics. We also have a pretty intensive alerting mechanism that works on specific IPs for all our sites that are pinging, so if they are not reachable, we will have an alert and an incident created. I assess the value of HPE Aruba Networking UXI's application visibility in enhancing network performance as great. HPE Aruba Networking UXI's remote troubleshooting capabilities help me manage my distributed networks in a great way because we are not relying on user input. We are relying on real facts from HPE Aruba Networking UXI devices that are placed end-of-line on all our factories.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There was definitely an ROI with the use cases I have had; when you see that the network issues and trouble tickets that are opening start to decrease, that is where your ROI starts coming in regarding productivity."
"The most valuable feature of HP Aruba Networking UX-I is its 24/7 monitoring capability."
"The integration of HPE Aruba Networking UXI with other security and networking tools is quite robust, allowing us to collect information from firewalls, routers, access points, and more, and present it through Grafana to proactively address issues before clients open support tickets."
"Aruba products have significantly improved our network reliability, as none of my teammates have logged a call to Aruba in the past year."
"The performance, elasticity, and efficiency of Aruba products have been exceptional."
"HPE Aruba Networking UXI's remote troubleshooting capabilities help me manage my distributed networks in a great way because we are not relying on user input and are relying on real facts from HPE Aruba Networking UXI devices that are placed end-of-line on all our factories."
"It is easy to set up from scratch, as you don’t need resources."
"It is one of the things that helps DevOps work in our organization and has helped stop finger pointing."
"New Relic is highly scalable and its build quality is very easy for handling to startup, enterprise, scale up, and workloads."
"It’s just so easy to set up and use with little training, the barrier to entry is extremely low and it adds a high-value."
"The service map feature is very useful."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The most valuable feature is New Relic Insights, and our customers are happy with the dashboard and the data that it displays and the correlation between the components."
"Go with it. It is a good product. It gives us the visibility that we need in monitoring."
 

Cons

"Some manual administrative tasks still need to be triggered manually, leading to lower efficiency."
"Some manual administrative tasks still need to be triggered manually, leading to lower efficiency."
"It would be beneficial if the tool offered a less expensive subscription as it is currently costly for our clients."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part."
"The price could improve."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"It would be nice if there were pre-made dashboards. There should be out-of-the-box options that you can have."
"The solution should include more detailed reports for SQL database requests."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
 

Pricing and Cost Advice

Information not available
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"The price of New Relic could improve. It is expensive."
"The pricing is fine."
"I loved this product, but we can no longer afford it, so we dropped it."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"The solution is cheap, but prices can go up when users grow."
"We feel it's a little bit pricey."
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Top Industries

By visitors reading reviews
Insurance Company
28%
Healthcare Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
8%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise78
 

Questions from the Community

What is your experience regarding pricing and costs for HPE Aruba Networking UXI?
With the pricing and setup cost and licensing for the HPE Aruba Networking UXI, it depends and varies. Many people use these for a short-term solution just to gather their information. Many leverag...
What needs improvement with HPE Aruba Networking UXI?
I actually do not know if there is room for improvement for HPE Aruba Networking UXI because it is my networking team who handles that on a daily basis. They are using it and they are really fond o...
What is your primary use case for HPE Aruba Networking UXI?
The primary use case for HPE Aruba Networking UXI is to obtain fact-based data on what is actually occurring, rather than relying on fluffy user input. I work mostly with HPE Aruba Networking, spec...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about HPE Aruba Networking UXI vs. New Relic and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.