


IBM FlashSystem and HPE Primera represent two leading competitors in enterprise storage solutions. IBM FlashSystem seems to have the advantage in terms of pricing and support, while HPE Primera’s features make it a superior choice for many users who find it worth the higher cost.
Features: Users notice the performance and scalability of IBM FlashSystem, highlighting its ability to handle high workloads efficiently. HPE Primera is appreciated for its robust reliability and advanced data protection features, making it a preferred choice despite its higher price. Both products are highly effective with HPE Primera standing out for those who prioritize advanced functionality over cost efficiency.
Room for Improvement: IBM FlashSystem reviews often mention the need for enhanced analytics and better integration capabilities. HPE Primera users note a steep learning curve and express a desire for more comprehensive support documentation. IBM FlashSystem users seek more advanced technical enhancements, while HPE Primera’s areas for improvement generally relate to user onboarding.
Ease of Deployment and Customer Service: IBM FlashSystem is generally easier to deploy, with straightforward setup processes and responsive support. HPE Primera, while offering extensive features, can require more effort and time to deploy correctly. IBM FlashSystem users report quicker resolutions and more effective support interactions compared to HPE Primera.
Pricing and ROI: IBM FlashSystem is noted for its competitive pricing and quicker return on investment (ROI), making it a cost-effective choice for many organizations. HPE Primera commands a higher setup cost, but users feel the long-term ROI justifies the initial investment due to superior performance and functionality.
If you wait more than seven years to buy another one, you get a return on your investment.
The solution can comfortably be stretched from five to seven years without any failures, ensuring a long-lasting return.
We have seen return on investment compared to other OEMs, which took approximately three years after implementing IBM FlashSystem.
Customers always have their issues resolved promptly.
Technical support is good at least through vendors, not directly with the principal.
We could not get a genuine explanation for why systems were failing under certain conditions.
Customers of alternatives like Dell and Hitachi enjoy more reliable and comprehensive support services directly from vendors rather than third-party subsidiaries.
I rate the technical support from IBM as a ten.
IBM customer support is responsible, efficient, and responsive, though it is expensive.
It hasn't broken down anytime in the last six to seven years, despite hurricanes, earthquakes, and power outages.
For larger enterprises, scalability is an issue as the price becomes prohibitive.
The problem arises when migrating data to a later IBM FlashSystem version due to issues with firmware compatibility.
The scalability of IBM FlashSystem is exceptional, and I rate it as a nine.
I would rate the stability of the product at seven out of ten.
The system operates smoothly even with a greater IOPS capacity enabled by using SSD disks.
Customers have infrastructure that is 100% stable.
The firmware and software engine have fewer bugs, which enhances operational efficiency.
One way to improve the product is to add an operational assistant that doesn't depend on VMware.
I would like to see some AI features that would allow arrays to intelligently identify threats or unusual behavior in the data pattern and give an alert.
Storage replication should be essential.
The user interface is friendly, yet it does not cover all steps that can be performed via direct port connections on storage.
Despite marketing promises, these features do not function effectively and can impact performance.
There is room for improvement in the troubleshooting part, specifically related to IBM Spectrum for Insight.
An additional function that could be helpful is reducing the time it takes to delete volumes, especially if they are compressed or deduplicated.
While the prices may be higher than those of other vendors, we see it as a market leader with benefits.
The support can be a bit pricey, but the solution is more cost-effective than anything else out there.
To install or upgrade any software features, the cost is high, which makes it challenging for smaller companies who do not require advanced features like deduplication or compression typically needed by larger organizations.
The pricing is high; storage solutions are always expensive.
Its data compression feature is the best that we have ever seen.
Pure FlashArray X NVMe helps to improve our processing speed.
We are satisfied with the performance as it is significantly faster compared to traditional storage options.
We have more capacity than expected, and even if we face issues with one or two disks, the system maintains the same performance.
There is a significant amount of data reduction, achieving a ratio of one to three.
The most valuable features are performance and reliability.
There is built-in compression, a data reduction feature, and artificial intelligence-driven insights that calculate warnings and errors to redirect to customers automatically.
| Product | Market Share (%) |
|---|---|
| IBM FlashSystem | 5.8% |
| HPE Primera | 3.1% |
| Pure FlashArray X NVMe | 1.4% |
| Other | 89.7% |


| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 11 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 8 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 47 |
| Midsize Enterprise | 21 |
| Large Enterprise | 59 |
Pure Storage FlashArray//X is the world’s first enterprise-class, all-NVMe flash storage array. It represents a new class of storage – shared accelerated storage, which is a term coined by Gartner – that delivers major breakthroughs in performance, simplicity, and consolidation.
HPE introduces HPE Primera, a new storage platform designed to deliver superior simplicity, availability, and performance for mission-critical applications
HPE Primera advances the HPE Intelligent Data Platform, a portfolio of products and solutions designed to help customers transition from delivering storage to unlocking business value with intelligent data
IBM FlashSystem products are enterprise computer data storage systems that store data on flash memory chips. Unlike storage systems that use standard solid-state drives, IBM FlashSystem products incorporate custom hardware based on technology from the 2012 acquisition of Texas Memory Systems. This hardware provides performance, reliability, and efficiency benefits versus competitive offerings.
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