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HPE Zerto Software vs NetApp Cloud Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
HPE Zerto enhances efficiency through automated disaster recovery, reducing downtime, saving costs, and providing significant ROI and resilience.
Sentiment score
8.5
Users report substantial cost savings, efficiency, ease of use, and reliable performance with NetApp Cloud Backup, enhancing operational continuity.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
CTO at Erisa Administrative Services, Inc.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
System Engineer at a wholesaler/distributor with 1,001-5,000 employees
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
Founder & CEO at Itix Cyber Ltd
 

Customer Service

Sentiment score
7.5
HPE Zerto Software's customer service is praised for responsiveness and professionalism, though some desire quicker responses and improved documentation.
Sentiment score
6.6
NetApp Cloud Backup is praised for its efficient customer service, knowledgeable support staff, and detailed documentation, despite occasional delays.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
Disaster Recovery Manager at a financial services firm with 10,001+ employees
When I open a ticket, I usually get a call within an hour or two.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.4
HPE Zerto Software is praised for its scalability, efficient licensing, and adaptability across various infrastructure sizes with minimal issues.
Sentiment score
7.9
NetApp Cloud Backup is highly scalable, performs well in cloud environments, and integrates seamlessly with Microsoft Azure for disaster recovery.
I would rate it a ten out of ten for scalability.
Head of IT at TWM SOLICITORS LLP
Customers need to follow good engineering practices for optimal product use.
Tech Lead, Storage and Data Protection at a energy/utilities company with 10,001+ employees
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
Senior Systems Engineer at a financial services firm with 51-200 employees
 

Stability Issues

Sentiment score
8.0
HPE Zerto Software is highly stable and reliable, with minimal issues and responsive support resolving minor concerns.
Sentiment score
8.7
Users commend NetApp Cloud Backup for its stability, efficient large workload handling, strong integration, and minimal downtime during data restoration.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
Technical Architect at a manufacturing company with 10,001+ employees
The ease of use was so good with Zerto that they were able to migrate things much quicker.
Inside Sales Representative at a tech services company with 51-200 employees
It is very reliable.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
 

Room For Improvement

HPE Zerto Software struggles with limited support, high costs, integration issues, and demands improvements in usability and flexibility.
NetApp Cloud Backup users need better integration, KPI handling, ITSM support, and ease of use, with cost-effective comparisons to competitors.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
Enterprise data management supervisor at a insurance company with 1,001-5,000 employees
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
Senior Converged Infrastructure Engineer at a educational organization with 1,001-5,000 employees
 

Setup Cost

HPE Zerto is valued for its disaster recovery features, flexible licensing, and justifiable investment despite higher costs.
Enterprise buyers appreciate NetApp Cloud Backup's cost-effective pricing, though virtual NetApp hosting is pricier than general cloud hosting.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
IT Manager at American Pioneer Federal Credit Union
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Cloud and Infrastructure Services Manager at a healthcare company with 1,001-5,000 employees
Zerto is easier to set up and use, and it's less expensive.
Professional Services Engineer at US Signal
 

Valuable Features

HPE Zerto Software offers efficient disaster recovery with near-synchronous replication, user-friendly management, and enhanced cloud integration features.
NetApp Cloud Backup is praised for its simplicity, seamless integration, efficiency, data protection, scalability, user-friendliness, reliability, and cost-effectiveness.
Zerto offers excellent technical support with responsive and helpful experts.
Assistant Manager-Networks at a university with 1,001-5,000 employees
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
Senior Systems Engineer at a financial services firm with 51-200 employees
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
 

Categories and Ranking

HPE Zerto Software
Ranking in Backup and Recovery
2nd
Ranking in Cloud Backup
2nd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
347
Ranking in other categories
Cloud Migration (1st), Disaster Recovery (DR) Software (1st)
NetApp Cloud Backup
Ranking in Backup and Recovery
31st
Ranking in Cloud Backup
34th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Deduplication Software (9th), Disk Based Backup Systems (5th), Cloud Storage Gateways (6th)
 

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of HPE Zerto Software is 2.9%, down from 4.2% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
HPE Zerto Software2.9%
NetApp Cloud Backup0.7%
Other96.4%
Cloud Backup
 

Featured Reviews

reviewer2802231 - PeerSpot reviewer
Dev Ops Engineer at a media company with 201-500 employees
Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery
The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.
MS
Solutions Architect at SC PROSERVICECORP SRL
Offers protection and does scanning of the data in the storage
NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Healthcare Company
8%
Manufacturing Company
15%
Financial Services Firm
7%
Retailer
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise92
Large Enterprise195
No data available
 

Questions from the Community

What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
From a pricing standpoint, HPE Zerto Software was reasonably priced initially compared to SRM, but now it is almost on par, if not better.
What's the 3-2-1 data protection that NetApp Cloud Backup offers?
Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...
Is NetApp Cloud Backup secure for backup?
I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...
Is NetApp Cloud Backup expensive in your opinion?
It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...
 

Also Known As

Zerto Virtual Replication
No data available
 

Overview

 

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Information Not Available
Find out what your peers are saying about HPE Zerto Software vs. NetApp Cloud Backup and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.