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HPE Zerto Software vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
HPE Zerto enhances efficiency through automated disaster recovery, reducing downtime, saving costs, and providing significant ROI and resilience.
Sentiment score
3.2
Veritas NetBackup Appliance provides cost-saving deduplication, immutability, and ransomware protection, achieving 20% ROI and reducing expenses by 30%.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
CTO at Erisa Administrative Services, Inc.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
System Engineer at a wholesaler/distributor with 1,001-5,000 employees
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
Founder & CEO at Itix Cyber Ltd
The immutability feature ensures customers do not incur costs in case of ransomware, allowing for a safe restore, which means they are avoiding ransom payments, and that is a big win for the customer.
Technical Manager at Rigor Systems Limited
Veritas NetBackup Appliance has helped reduce costs by 30% and has improved operational efficiency.
Deputy Vice President - IT at TransUnion
 

Customer Service

Sentiment score
7.5
HPE Zerto Software's customer service is praised for responsiveness and professionalism, though some desire quicker responses and improved documentation.
Sentiment score
5.1
Veritas NetBackup Appliance support is efficient for some but faces challenges like slow resolutions and regional limitations for others.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
Disaster Recovery Manager at a financial services firm with 10,001+ employees
When I open a ticket, I usually get a call within an hour or two.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
Their support is good, with technical teams available 24/7.
Senior Manager at Cloud4C Services
Veritas has a very good support infrastructure with trained engineers.
Technical Manager at Rigor Systems Limited
I contacted their support once, and the process was slow, which discouraged further contact.
Oracle Technology Manager at MOPCO
 

Scalability Issues

Sentiment score
7.4
HPE Zerto Software is praised for its scalability, efficient licensing, and adaptability across various infrastructure sizes with minimal issues.
Sentiment score
6.6
Veritas NetBackup Appliance is praised for scalability and adaptability, despite costs and occasional storage limitations.
I would rate it a ten out of ten for scalability.
Head of IT at TWM SOLICITORS LLP
Customers need to follow good engineering practices for optimal product use.
Tech Lead, Storage and Data Protection at a energy/utilities company with 10,001+ employees
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
Senior Systems Engineer at a financial services firm with 51-200 employees
I would rate the scalability of the product as a nine out of ten.
ICT Director at SSA
The ability to scale and expand with Veritas NetBackup Appliance is good, and I give it a high rating.
Storage & Backup Engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.0
HPE Zerto Software is highly stable and reliable, with minimal issues and responsive support resolving minor concerns.
Sentiment score
8.0
Veritas NetBackup Appliance is praised for stability and reliability, though minor issues arise during upgrades and policy changes.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
Technical Architect at a manufacturing company with 10,001+ employees
The ease of use was so good with Zerto that they were able to migrate things much quicker.
Inside Sales Representative at a tech services company with 51-200 employees
It is very reliable.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
I am satisfied with its performance and would rate it ten out of ten for stability.
Oracle Technology Manager at MOPCO
They do lab tests before releasing any patch, so currently, the product is stable.
Technical Manager at Rigor Systems Limited
 

Room For Improvement

HPE Zerto Software struggles with limited support, high costs, integration issues, and demands improvements in usability and flexibility.
Veritas NetBackup Appliance needs user-friendliness, improved cloud integration, better pricing, enhanced scalability, and more accessible management for non-experts.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
Enterprise data management supervisor at a insurance company with 1,001-5,000 employees
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
Senior Converged Infrastructure Engineer at a educational organization with 1,001-5,000 employees
Veritas NetBackup Appliance can eliminate the Java UI and move everything to the web UI, which is easy, simple to use, and the way forward.
Solutions Architect at Rigor Systems Limited
Improving the interface could enhance user experience.
Senior Manager at Cloud4C Services
The only room for improvement is that the cost per terabyte is extremely high.
ICT Director at SSA
 

Setup Cost

HPE Zerto is valued for its disaster recovery features, flexible licensing, and justifiable investment despite higher costs.
Veritas NetBackup Appliance is seen as costly but valued for features, with varied pricing based on storage and maintenance.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
IT Manager at American Pioneer Federal Credit Union
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Cloud and Infrastructure Services Manager at a healthcare company with 1,001-5,000 employees
Zerto is easier to set up and use, and it's less expensive.
Professional Services Engineer at US Signal
It's more costly than Commvault, which offers similar features at 70% of the price.
Oracle Technology Manager at MOPCO
It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appliance.
Storage & Backup Engineer at a tech vendor with 10,001+ employees
The price is slightly expensive for small and medium enterprises.
Technical Manager at Rigor Systems Limited
 

Valuable Features

HPE Zerto Software offers efficient disaster recovery with near-synchronous replication, user-friendly management, and enhanced cloud integration features.
Veritas NetBackup Appliance offers fast, reliable backups, user-friendly interface, scalability, and supports diverse environments with strong data protection.
Zerto offers excellent technical support with responsive and helpful experts.
Assistant Manager-Networks at a university with 1,001-5,000 employees
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
Senior Systems Engineer at a financial services firm with 51-200 employees
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity.
Deputy Vice President - IT at TransUnion
The encryption feature in Veritas NetBackup Appliance helps protect sensitive information, as there is encryption at rest and encryption in transit from commands sent from server to client.
Storage & Backup Engineer at a tech vendor with 10,001+ employees
The anomaly detection and notifications in Veritas NetBackup Appliance have helped me in my day-to-day work because when I have a server that is being backed up and it has some anomaly, for example, ransomware trying to encrypt it, I will have a considerably different footprint for the server backed up yesterday and the one which has been affected by malware.
Solutions Architect at Rigor Systems Limited
 

Categories and Ranking

HPE Zerto Software
Ranking in Backup and Recovery
2nd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
347
Ranking in other categories
Cloud Migration (1st), Cloud Backup (2nd), Disaster Recovery (DR) Software (1st)
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
60
Ranking in other categories
Deduplication Software (5th)
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of HPE Zerto Software is 2.0%, down from 3.0% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
HPE Zerto Software2.0%
Veritas NetBackup Appliance0.9%
Other97.1%
Backup and Recovery
 

Featured Reviews

reviewer2802231 - PeerSpot reviewer
Dev Ops Engineer at a media company with 201-500 employees
Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery
The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.
SG
Technical Manager at Rigor Systems Limited
Backup management excels with user-friendly interface and effective deduplication, offering robust data protection
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Healthcare Company
8%
Manufacturing Company
8%
Performing Arts
8%
Retailer
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise92
Large Enterprise195
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise27
 

Questions from the Community

What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
From a pricing standpoint, HPE Zerto Software was reasonably priced initially compared to SRM, but now it is almost on par, if not better.
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...
What needs improvement with Veritas NetBackup Appliance?
I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...
What is your primary use case for Veritas NetBackup Appliance?
My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...
 

Also Known As

Zerto Virtual Replication
NetBackup Appliance
 

Overview

 

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Beta Offshore
Find out what your peers are saying about HPE Zerto Software vs. Veritas NetBackup Appliance and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.