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Hunters vs Palo Alto Networks Cortex XSOAR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hunters
Ranking in SOC as a Service
5th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
Security Information and Event Management (SIEM) (35th), Extended Detection and Response (XDR) (32nd)
Palo Alto Networks Cortex X...
Ranking in SOC as a Service
2nd
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
62
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Mindshare comparison

As of September 2026, in the SOC as a Service category, the mindshare of Hunters is 2.9%, up from 2.8% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 5.8%, down from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SOC as a Service Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks Cortex XSOAR5.8%
Hunters2.9%
Other91.3%
SOC as a Service
 

Featured Reviews

VikramSingh8 - PeerSpot reviewer
Security Delivery Manager at Accenture
Advanced detectors streamline threat monitoring with many use cases
Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions. Their turnaround time could improve to match other tools. When feedback is provided, they consider it and indicate if it is in the development stage. They commit to fixing bugs and developing the module or feature, however, take quite a lot of time. I would rate their customer support as needing improvement. Another area needing improvement is integration capabilities, as they are not yet fully compatible. Users still have to rely on third-party software or integration tools. Furthermore, they should incorporate more GenAI capabilities, a current buzzword, and enable predictive use cases. Their tools should be capable of reading the environment, making adaptations, and automatically tweaking settings as per client or environmental needs, similar to capabilities provided by other SIEM tools.
EricRise - PeerSpot reviewer
Noc Network Engineer at a outsourcing company with 51-200 employees
Automation playbooks have reduced soc noise and now streamline daily incident response
To improve Palo Alto Networks Cortex XSOAR, there can be a learning curve to it. It is not a very user-friendly product; it is complex. It handles debugs and automation playbooks. You have to really spend some time dedicated to learning the product, scripting, and acquiring your certifications on it. Cost is another item as well. That can be quite significant; it does depend on other tools for EDR, whether you are using Palo Alto's XDR system or any number of third-party products for that. There are some reporting and logging restrictions and limitations. Some of those are going to be constraints, including window size limits. Database use with it has limited scalability for that type of application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Other SIEM tools base their license cost on the volume of data processed, often charging by how much TB or GB data is processed. Hunter, however, charges based on the number of data sources and the number of data entities integrated, which saves money."
"Hunter proactively provides a set of five to six hundred use cases, categorized based on cloud use cases, endpoint use cases, parameter use cases, and malicious use cases."
"It is quite scalable. I would rate it a ten out of ten."
"Palo Alto Networks Cortex XSOAR can reduce the Mean Time to Resolution (MTTR) drastically because there is a lot of automation which has already been implemented."
"From the security team's standpoint, the solution has improved our organization's overall cybersecurity."
"For each SOC and MSS environment, I would recommend using Cortex XSOAR for better productivity, scalability, performance, and efficiency."
"It is a scalable solution. I would rate scalability a ten out of ten."
"I'm using Cortex XSOAR to manage our network security."
"The strengths of Palo Alto Networks Cortex XSOAR stem from the fact that it provides functionalities related to patching and URL blocking...It is a scalable solution."
"Palo Alto has gotten the investigators more presence to actually go in the report because being that the platform will email the investigator that it's been assigned to, now the investigators will jump in there and start going through the review process a lot quicker."
 

Cons

"Hunter support is functional yet not exceptional."
"Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions."
"The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a downside."
"To improve Palo Alto Networks Cortex XSOAR, there can be a learning curve to it. It is not a very user-friendly product; it is complex."
"The integration could be better. Cortex, for example, does not work with iPhone."
"The configuration of the solution could improve it is difficult."
"Implementing this solution requires a lot of involvement from the vendor and it should be made easier for the partners."
"The solution should be made a bit cheaper."
"It's quite lagging and not very fast."
"While I personally appreciate this approach, I have observed that junior analysts on my team find it difficult to build playbooks."
 

Pricing and Cost Advice

Information not available
"The pricing is fair. The pricing reflects the value and feature set it offers."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"The solution's pricing needs improvement."
"The solution is expensive."
"There is a perception that it is priced very high compared to other solutions."
"The solution is based on an annual licensing model that is expensive."
"The solution is a bit on the expensive side."
"It is expensive."
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Top Industries

By visitors reading reviews
Construction Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
7%
Financial Services Firm
13%
Manufacturing Company
8%
Outsourcing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise9
Large Enterprise32
 

Questions from the Community

What needs improvement with Hunters?
Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions. Their turnaround time could improve to match other tools. When fe...
What is your primary use case for Hunters?
Hunter is a very new SIEM in the market. It is definitely a broad market for us as they are trying to establish a new place against competitors like Splunk and QRadar. This makes it challenging to ...
What advice do you have for others considering Hunters?
Their knowledge base is good. When starting with Hunter, ensure you have one or two sessions to understand navigation, features, and modules, along with obtaining proper documentation. This will he...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
We can quantify the reduction. It is more than sixty to seventy percent reduction in the MTTR, as per documents from Palo Alto, and with proper implementation, we can improve MTTR by up to sixty-fi...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The negative aspect of Palo Alto Networks Cortex XSOAR is the price; cost-wise, it is a bit higher. Other than enterprise clients, they might need to push their management to get additional approva...
What is your primary use case for Palo Alto Networks Cortex XSOAR?
We are a partner for Palo Alto as a service provider. Palo Alto Networks Cortex XSOAR is used as a SIEM solution or XDR-type solutions.
 

Also Known As

Hunters.AI
Demisto Enterprise, Cortex XSOAR, Demisto
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

We're happy to support organizations like Booking.com, ChargePoint, Yext, Red Ventures and Cimpress who leverage Hunters SOC Platform to transform their security teams' operations.
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Arctic Wolf Networks, Palo Alto Networks, LevelBlue and others in SOC as a Service. Updated: September 2026.
914,109 professionals have used our research since 2012.