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Hunters vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hunters
Ranking in SOC as a Service
7th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
Security Information and Event Management (SIEM) (35th), Extended Detection and Response (XDR) (28th)
Palo Alto Networks Cortex X...
Ranking in SOC as a Service
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
47
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Mindshare comparison

As of July 2025, in the SOC as a Service category, the mindshare of Hunters is 3.0%, up from 2.6% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 19.2%, up from 14.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SOC as a Service
 

Featured Reviews

VikramSingh8 - PeerSpot reviewer
Advanced detectors streamline threat monitoring with many use cases
Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions. Their turnaround time could improve to match other tools. When feedback is provided, they consider it and indicate if it is in the development stage. They commit to fixing bugs and developing the module or feature, however, take quite a lot of time. I would rate their customer support as needing improvement. Another area needing improvement is integration capabilities, as they are not yet fully compatible. Users still have to rely on third-party software or integration tools. Furthermore, they should incorporate more GenAI capabilities, a current buzzword, and enable predictive use cases. Their tools should be capable of reading the environment, making adaptations, and automatically tweaking settings as per client or environmental needs, similar to capabilities provided by other SIEM tools.
NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Hunter proactively provides a set of five to six hundred use cases, categorized based on cloud use cases, endpoint use cases, parameter use cases, and malicious use cases."
"Other SIEM tools base their license cost on the volume of data processed, often charging by how much TB or GB data is processed. Hunter, however, charges based on the number of data sources and the number of data entities integrated, which saves money."
"The pricing is very good."
"The solution is very reliable."
"The product can automate security tasks."
"From the security team's standpoint, the solution has improved our organization's overall cybersecurity."
"I have no complaints about Cortex's stability."
"It has an extensive list of integrations that are available out of the box which makes it easy to start."
"The Palo Alto ecosystem has a marketplace offering integration with Sentinel or other products."
"We use the solution to automate our SIEM tools and incidents."
 

Cons

"Hunter support is functional yet not exceptional."
"Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions."
"The solution's technical support could be better."
"The tool’s multi-tenancy feature must be improved."
"The platform’s setup procedures could be streamlined compared to one of its competitors."
"Corex XSOAR could be improved by reducing the time it takes to process large amounts of data and increasing the number of integrations."
"When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot."
"There should be an on-premise version available for customers to have different choices."
"The formats are not compatible, are readily not available, and are not readable."
"I would love to see more flexibility on what we can display and design on the dashboards."
 

Pricing and Cost Advice

Information not available
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"The solution's cost is reasonable."
"The solution is a bit on the expensive side."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
"When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
"My company did not make any payments towards the licensing costs attached to the product since we were only using its pilot version."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
9%
Non Profit
7%
Energy/Utilities Company
7%
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Hunters?
Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions. Their turnaround time could improve to match other tools. When fe...
What is your primary use case for Hunters?
Hunter is a very new SIEM in the market. It is definitely a broad market for us as they are trying to establish a new place against competitors like Splunk and QRadar. This makes it challenging to ...
What advice do you have for others considering Hunters?
Their knowledge base is good. When starting with Hunter, ensure you have one or two sessions to understand navigation, features, and modules, along with obtaining proper documentation. This will he...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
For Palo Alto Networks Cortex XSOAR, there is always room for improvement. One of the significant issues we encounter is system slowdown when we receive an influx of alerts, which inhibits how quic...
 

Also Known As

Hunters.AI
Demisto Enterprise, Cortex XSOAR, Demisto
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

We're happy to support organizations like Booking.com, ChargePoint, Yext, Red Ventures and Cimpress who leverage Hunters SOC Platform to transform their security teams' operations.
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Arctic Wolf Networks, Palo Alto Networks, Netsurion and others in SOC as a Service. Updated: June 2025.
860,592 professionals have used our research since 2012.