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IBM Cognos vs Qlik Sense comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
IBM Cognos enhances decision-making and efficiency, offering savings, improved collaboration, and data-driven insights with automation and tailored reports.
Sentiment score
6.1
Qlik Sense quickly enhances ROI through automation, cost savings, and improved business performance, relations, and operational efficiency.
I have seen a return on investment through improved decision making, as automated distribution and uptime, along with scheduled report delivery and bursting, have eliminated various manual emailing and delays, thereby saving time and cost.
Senior Project Manager at BD
Management can now drill down and view executive summaries for new products and fraud analytics quickly, resulting in less red tape during the decision-making process.
Quality Engineering Lead at a logistics company with 51-200 employees
This demonstrates that it requires a lesser number of people. You do not need a huge team for maintaining or working with IBM Cognos.
Sr cloud engineer at a tech vendor with 201-500 employees
In my organization, we moved from OBI to Qlik Sense due to limitations with OBI, resulting in very high ROI.
Director Software Engineer at a computer software company with 10,001+ employees
 

Customer Service

Sentiment score
6.4
IBM Cognos support experiences are mixed, with praise for expertise but concerns over response times and documentation quality.
Sentiment score
5.3
Qlik Sense's community and customer service are appreciated, but technical support quality, response times, and costs receive mixed reviews.
Our systems team, operating on a lot of Red Hat Enterprise Linux and maintaining long-term relations with IBM, benefits from good support coverage.
EDW Manager at a university with 1,001-5,000 employees
The customer support has been proactive, solution-oriented, and helpful whenever I have needed to reach out.
Senior Project Manager at BD
They help me at any time with server issues, application issues, or when I need support in understanding how it works from end to end or with training.
Quality Engineering Specialist at a consultancy with 1,001-5,000 employees
While tech support is comprehensive, the stability of Qlik Sense means I generally do not need it.
Director Software Engineer at a computer software company with 10,001+ employees
Technical support requires improvement.
Associate Director at a tech services company with 51-200 employees
In Turkey, the consultant firms are very professional, and they support you.
Business Intelligence Architect at a financial services firm with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.5
IBM Cognos is praised for scalability, efficiently managing growth and balancing workloads, despite configuration and hardware challenges.
Sentiment score
7.6
Qlik Sense is scalable, managing large data volumes effectively, though costs rise with user licenses and resource requirements.
It works across small teams to enterprise-level deployment.
Quality Engineering Specialist at a consultancy with 1,001-5,000 employees
It can be scaled out to other teams, but requires building cubes and implementing policies.
head of commercial at Assimil8 Ltd.
The scalability of IBM Cognos is fine.
Sr cloud engineer at a tech vendor with 201-500 employees
It performs well in terms of performance and load compared to others.
Associate Director at a tech services company with 51-200 employees
Qlik Sense helps analyze data and can handle larger amounts of data compared to other BI tools.
Solution Architect at Predoole Analytics
It is easily scalable with Microsoft, with other services Azure and other tools they provide.
student at a educational organization with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.3
IBM Cognos is highly stable, with occasional minor issues, and users report excellent reliability with regular updates and maintenance.
Sentiment score
7.6
Qlik Sense is praised for stability, with minimal crashes, reliable performance, and robust support even with large datasets.
IBM Cognos is stable and very flexible.
Quality Engineering Specialist at a consultancy with 1,001-5,000 employees
I rate the stability of this solution as nine out of ten, indicating it is highly stable.
head of commercial at Assimil8 Ltd.
In my experience, IBM Cognos is stable, as I have not experienced any downtime or lagging issues.
Senior Project Manager at BD
The stability is very good.
Associate Director at a tech services company with 51-200 employees
 

Room For Improvement

IBM Cognos needs improvements in visualization, interface, data connectivity, integration, stability, support, and mobile user experience to compete.
Qlik Sense users seek improved data integration, user-friendliness, pricing clarity, and enhanced features for better collaboration and visualization.
I would also suggest enhanced predictive analytics to move from more reactive to proactive decision-making.
Quality Engineering Specialist at a consultancy with 1,001-5,000 employees
IBM Cognos can be improved by addressing its limited real-time data connectivity, as well as enhancing the endpoint experience and mobility, which currently is not satisfactory due to limited data blending.
Senior Project Manager at BD
IBM Cognos could improve by introducing different role types, such as viewer roles, user roles, and admin roles, along with assigning minor modules to specific individuals.
Quality Engineering Lead at a logistics company with 51-200 employees
Power BI has better visualizations and interactions with updates in 2023 that provide ease of use.
Business Intelligence Architect at a financial services firm with 5,001-10,000 employees
Providing an API feature to access data from the dashboard or QEDs could be beneficial.
Director Software Engineer at a computer software company with 10,001+ employees
There should be more comprehensive documentation and explanatory videos available to help clients understand and calculate capacity-based pricing, making it easier to predict costs before implementing Qlik Sense Cloud.
Solution Architect at Predoole Analytics
 

Setup Cost

IBM Cognos is costly but feature-rich; negotiate discounts or bundled licenses for better pricing.
Qlik Sense's enterprise pricing is higher, but cloud options offer cost-effectiveness and fast ROI with careful assessment necessary.
Our central team negotiated a different price because multiple teams within our organization use IBM Cognos, bringing the price down to around $10 to $11 per user per month.
Quality Engineering Lead at a logistics company with 51-200 employees
I rate pricing as a four, meaning it is more expensive compared to other solutions.
head of commercial at Assimil8 Ltd.
My experience with pricing, setup cost, and licensing is positive, as the price is relatively competitive and affordable.
Senior Project Manager at BD
It is just about how expensive it is to implement.
student at a educational organization with 1,001-5,000 employees
Compared to Power BI, it is definitely costly.
Associate Director at a tech services company with 51-200 employees
Among the BI tools and data analytics tools, Qlik is the most expensive.
Business Intelligence Architect at a financial services firm with 5,001-10,000 employees
 

Valuable Features

IBM Cognos excels in enterprise reporting, dashboard creation, and scalability, offering AI-driven insights and user-friendly features for data management.
Qlik Sense offers rapid performance, seamless data integration, user-friendly analytics, and AI insights with real-time exploration and collaboration.
The AI features in IBM Cognos helped me gain deeper insights into our business processes, enabling me to make data-driven decisions easily and understand which points need our attention and which areas of our business are performing well.
Senior Data Engineer at LTI LATAM and Toubro Improtech
Some of the best features that IBM Cognos offers are enterprise reporting, which enables us to create, customize, and run reports on sales trends, consumer sentiment, and many more; dashboard creation; and data exploration and analysis.
Senior Project Manager at BD
Our dedicated cybersecurity team ensures that sensitive data does not become public, making it crucial that data stored in IBM Cognos remains secure throughout the entire data cycle, which is where these enterprise-grade security measures prove invaluable.
Quality Engineering Lead at a logistics company with 51-200 employees
From an end-user perspective, it's convenient and performance-oriented, providing something meaningful from all the organization's data.
Director Software Engineer at a computer software company with 10,001+ employees
The true power is in the ability to connect with any database, get the data, and work with the data.
Director at a consultancy with 1,001-5,000 employees
Real-time data analysis can be performed, and collaboration with other team members is seamless.
Project Engineer at Wipro
 

Categories and Ranking

IBM Cognos
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
140
Ranking in other categories
BI (Business Intelligence) Tools (11th), Reporting (6th)
Qlik Sense
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
126
Ranking in other categories
Data Visualization (6th), Embedded BI (2nd), AI Data Analysis (16th)
 

Mindshare comparison

While both are Business Intelligence solutions, they serve different purposes. IBM Cognos is designed for BI (Business Intelligence) Tools and holds a mindshare of 1.4%, down 3.1% compared to last year.
Qlik Sense, on the other hand, focuses on Data Visualization, holds 4.9% mindshare, down 8.4% since last year.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
IBM Cognos1.4%
Microsoft Power BI7.4%
Tableau Enterprise5.9%
Other85.3%
BI (Business Intelligence) Tools
Data Visualization Mindshare Distribution
ProductMindshare (%)
Qlik Sense4.9%
Tableau Enterprise9.5%
Domo3.8%
Other81.8%
Data Visualization
 

Featured Reviews

RL
Senior Project Manager at BD
Data insights have transformed reporting speed and support faster, informed decisions
IBM Cognos makes it simple to create visually appealing products, and we are able to run about 1,000 reports on a daily basis while another 1,000 are run through the scheduler built into IBM Cognos Analytics. It offers triggering through the scheduler, which we use to confirm the completion of other processes needed to be available before the job is scheduled to run, allowing us to make data-driven decisions easily. Some of the best features that IBM Cognos offers are enterprise reporting, which enables us to create, customize, and run reports on sales trends, consumer sentiment, and many more; dashboard creation; and data exploration and analysis. We are able to use the drag and drop feature to create ad-hoc visualizations. Additionally, I find the AI-powered natural language query feature for data analysis and dashboard input to be very useful for a non-technical person to put queries around the spreadsheets data to get a quick answer. Building insights for accurate decision-making has been great. Moreover, we can package reports with data-backed insights for stakeholders in PDF and Excel format to support business ad-hoc cases, forecasting, and strategic recommendations on relevant tasks. Of all those features, the visual graphs, predictive analytics, and data cleansing feature makes the biggest difference for my team. IBM Cognos is deployed in my organization using a hybrid cloud setup with Amazon Web Services as our cloud provider.
Saranya Deepthi - PeerSpot reviewer
Project Engineer at Wipro
Improved AI-driven dashboards have accelerated decisions but still need better visuals and faster refresh
Absolutely, nothing is entirely positive, and everything has both advantages and disadvantages. When I worked with Qlik Sense, circular charts were not available, which meant I had to look for alternative solutions that would be reliable or make the functionality work. There are some features that need to be added. Additionally, there is a limit to the number of fields that can be added in Qlik Sense, and I believe it would be beneficial if they increased the count for fields and columns. There might be requirements where an Excel file contains many columns that need to be displayed as visual representations to clients, and in those situations, it becomes very difficult and I have to use alternative approaches. When this problem arose, I used HTML code to write a solution and make it work. Qlik Sense should avoid these types of limitations in future updates. Another issue is page resolution. If a client wants to view the dashboard on a single page without scrolling, bar charts appear small and the values in KPIs, bar charts, scatter plots, and line graphs cannot be seen very clearly. Adding more extensions to make the job easier would also be beneficial. Improvements to reporting would be helpful as well, because working with large datasets makes reporting very difficult. Additionally, when data is refreshed, it cannot be completed in a short timeframe. Refreshing very large datasets can take one, two, or even three hours, so reducing the refresh time would be very useful for customers.
report
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Comparison Review

it_user79932 - PeerSpot reviewer
Senior Manager - BI Head with 5,001-10,000 employees
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Insurance Company
10%
Manufacturing Company
8%
Computer Software Company
6%
Financial Services Firm
18%
Construction Company
9%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise24
Large Enterprise92
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise40
Large Enterprise89
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik Sense, Power BI, OBIEE, Tableau, etc. I have recently started using Cognos Enter...
What needs improvement with IBM Cognos?
Regarding improvements for IBM Cognos, I think nothing yet about functionality, but I find the costs to be quite high for the enterprise system. However, since we need it, we continue to renew our ...
What is your primary use case for IBM Cognos?
My main use case for IBM Cognos at my place of work is primarily for business intelligence (BI), mostly for serving, and we appreciate it because it covers the full BI stack, including dashboards, ...
Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
What is your experience regarding pricing and costs for Qlik Sense?
It is not about performance. It is just about how expensive it is to implement.
What needs improvement with Qlik Sense?
Everything depends on the use case, but I would prefer Power BI because of how mainstream it is. There is not much information available. It is not a mainstream tool that many companies use, so if ...
 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
QlikSense, Qlik Analytics Platform
 

Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo
Find out what your peers are saying about Microsoft, Salesforce, SAP and others in BI (Business Intelligence) Tools. Updated: August 2026.
908,834 professionals have used our research since 2012.