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IBM DevOps Test UI vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM DevOps Test UI
Ranking in Functional Testing Tools
26th
Ranking in Regression Testing Tools
12th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Ranking in Regression Testing Tools
5th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Test Automation Tools (6th)
 

Mindshare comparison

As of May 2026, in the Functional Testing Tools category, the mindshare of IBM DevOps Test UI is 1.6%, up from 0.7% compared to the previous year. The mindshare of SmartBear TestComplete is 5.0%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.0%
IBM DevOps Test UI1.6%
Other93.4%
Functional Testing Tools
 

Featured Reviews

HZ
Lead Systems Tester at Government of Ontario, Canada
Reliable test automation, and test data creation with efficient support
The solution can be improved by removing the need for object matching in the framework. The latest version has increased load time before testing can be run. The reason is that changes were made to how it works with the browser and the startup takes some time. Adjusting those changes to speed up the load time will improve the solution.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support is good; at least their response time is good, and whenever we ask them for help regarding deployment customizations, custom code implementation, or other code needs, they heavily support us, assign us IT engineers who work alongside us helping with code-related issues, and stay until the problem is resolved."
"It helps in automation by using better object recognition as compared to other tools in the market."
"By automating regression test suites using this product, we were able to show time savings of more than 1200 hours in less than ONE year."
"Test automation is most valuable because it saves a lot of time."
"It is compatible with all sorts of Dark Net applications. Its coverage is very good."
"Test automation is most valuable because it saves a lot of time."
"It is 100% compatible with all sorts of database integrations and is compatible with all types of open source TFT-based applications, which makes it a great product to have."
"IBM Rational Functional Tester is very contextual."
"TestComplete fits almost almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications, making it an amazing feature for companies that want to automate UI tests on each application built in-house."
"The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts."
"The solution has a very nice interface."
"TestComplete is simple, it's a very easy-to-use tool."
"The database checkpoints detect problems which are difficult for a human resource to find."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"It works very fine, is fast on almost any machine, and is very well organized, and I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
 

Cons

"The latest version has increased load time before testing can be run."
"They need to do a complete revamp so that even a non-technical person can manage the tool."
"With version 8.5 we faced workspace crash issues frequently."
"If the solution is running on Linux, there are some issues around application compatibility."
"As many of our products are moving from PC to mobile, the most important thing that this solution needs is mobile app support."
"The latest version has increased load time before testing can be run."
"If in the future there is no support for mobile applications, then we will be using it less."
"If you look at today's current context, I wouldn't recommend RFT because there are far more advanced solutions and products available."
"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."
"The pricing is the constraint."
"We did not maximize our ROI until we put somebody full-time on our TestComplete endeavours. The tool does have a learning curve, and it wasn't until we had an in-house expert on it that we began to see the benefits of automated testing over traditional QA roles."
"The tool sometimes seems a little unstable and crashes sometimes on Windows 10."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"The licensing costs are a little bit high and should be reduced."
"Right now, the product only supports Windows."
"LoadComplete could be a little more user-friendly, but is still better than LoginVSI."
 

Pricing and Cost Advice

"Licensing is good but the prices for the products are expensive. A single-user license may go for something like $10,000 to $30,000. There are no additional costs, and support is included within that price."
"The pricing is pretty reasonable."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"We have a TestComplete 12 license."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"Our ROI is about $10,000 a year."
"The product is becoming more and more expensive."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Outsourcing Company
11%
Construction Company
9%
Financial Services Firm
8%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

IBM Rational Functional Tester
No data available
 

Overview

 

Sample Customers

Edumate
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about IBM DevOps Test UI vs. SmartBear TestComplete and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.