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IBM Disaster Recovery Services vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 14, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Disaster Recovery Services
Ranking in Disaster Recovery as a Service
9th
Average Rating
8.6
Reviews Sentiment
8.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Disaster Recovery as a Service
5th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
21
Ranking in other categories
Backup and Recovery (17th), Cloud Backup (12th), Disaster Recovery (DR) Software (13th), SaaS Backup (6th)
 

Mindshare comparison

As of June 2026, in the Disaster Recovery as a Service category, the mindshare of IBM Disaster Recovery Services is 3.9%, up from 2.6% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 6.4%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery as a Service Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery6.4%
IBM Disaster Recovery Services3.9%
Other89.7%
Disaster Recovery as a Service
 

Featured Reviews

Şefik Mert Polatay - PeerSpot reviewer
General manager at Atlas Consulting Bilisim Hizmetleri Ltd.
Ease of use, performance, availability, and scalability
The initial setup is very easy, user-friendly, and not complex. It mostly comes with all installed, an operating system, database, and security, all included in Power Systems. So users can easily install, configure, and use it. It's integrated with other systems. You can run different systems from IBM Power Systems, AIX Linux, or IBM I operating system. It's also integrated into Windows systems and other databases and servers.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very easy and user-friendly."
"Disaster Recovery Services is stable."
"The solution works well for very large organizations. It can scale quite well."
"The latest IBM environments are very powerful for our clients."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"It works a treat and does the job perfectly."
"The experience that we have had with this product is generally good."
"The initial setup was straightforward and we received support from the manufacturer."
 

Cons

"Stability could always be better."
"Disaster Recovery Services could provide better value for money."
"The infrastructure level of IBM's recovery systems could be improved."
"The problem is that sometimes you can use a lot of the bandwidth to upload files."
"There could be some room for improvement in the on-premises hardware selection."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."
"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."
 

Pricing and Cost Advice

"The pricing of the solution is based on the scale of the project or business. It's based on the server amount and the amount of data being stored. For our client, based on the amount of data they have, it may be around $20,000 USD. It could get much more expensive on the customer side."
"Disaster Recovery Services is expensive."
"I appreciate their pricing. We went for this solution for its pricing."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"The licensing is based on how much data you have plus what appliances you need."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
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Top Industries

By visitors reading reviews
Construction Company
15%
Outsourcing Company
12%
Manufacturing Company
12%
University
8%
Construction Company
14%
Healthcare Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Disaster Recovery Services?
The pricing is perfect. It's not expensive because it's all-inclusive. The operating system, database, security, different file systems. So, overall, it's cheaper than Oracle or UNIX systems with O...
What is your primary use case for IBM Disaster Recovery Services?
The use case is for high availability and disaster recovery.
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...
What is your primary use case for Infrascale Platform?
I have used Infrascale Backup & Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

i-Virtualize, QD, Continuum Managed Services LLC, Royal Arctic Line, Department of Science and Technology of the Republic of the Philippines, Idwala Industrial Holdings Limited, A-Plant c.a.r.u.s. Information Technology GmbH Hannover, eASPNet Taiwan Inc., Mobile Mini Inc., TriDatum Solutions Inc., M7 Managed Services Ltd., Hospital de la Concepci‹n
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about IBM Disaster Recovery Services vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.