IBM Disaster Recovery Services vs Infrascale Backup &amp; Disaster Recovery comparison

IBM Disaster Recovery Services vs. Infrascale Backup & Disaster Recovery

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Disaster Recovery Services

Ranking in Disaster Recovery as a Service

6th

Average Rating

8.6

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Disaster Recovery as a Service

5th

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Backup and Recovery (23rd), Cloud Backup (20th), Disaster Recovery (DR) Software (15th), SaaS Backup (12th)

Mindshare comparison

As of October 2025, in the Disaster Recovery as a Service category, the mindshare of IBM Disaster Recovery Services is 2.8%, up from 2.5% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 4.0%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery as a Service Market Share Distribution
Product	Market Share (%)
Infrascale Backup & Disaster Recovery	4.0%
IBM Disaster Recovery Services	2.8%
Other	93.2%

Disaster Recovery as a Service

Featured Reviews

Şefik Mert Polatay

General manager at Atlas Consulting Bilisim Hizmetleri Ltd.

Ease of use, performance, availability, and scalability

The initial setup is very easy, user-friendly, and not complex. It mostly comes with all installed, an operating system, database, and security, all included in Power Systems. So users can easily install, configure, and use it. It's integrated with other systems. You can run different systems from IBM Power Systems, AIX Linux, or IBM I operating system. It's also integrated into Windows systems and other databases and servers.

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Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Disaster Recovery Services is stable."

"The solution works well for very large organizations. It can scale quite well."

"The initial setup is very easy and user-friendly."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"The most valuable feature of this solution is that it is simple to use."

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"The initial setup was straightforward and we received support from the manufacturer."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

More Infrascale Backup & Disaster Recovery pros

Cons

"Stability could always be better."

"Disaster Recovery Services could provide better value for money."

"The infrastructure level of IBM's recovery systems could be improved."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"The pricing of the solution is based on the scale of the project or business. It's based on the server amount and the amount of data being stored. For our client, based on the amount of data they have, it may be around $20,000 USD. It could get much more expensive on the customer side."

"Disaster Recovery Services is expensive."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"I appreciate their pricing. We went for this solution for its pricing."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The licensing is based on how much data you have plus what appliances you need."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

More Infrascale Backup & Disaster Recovery pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

16%

Healthcare Company

14%

Performing Arts

13%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	16
Large Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for IBM Disaster Recovery Services?

The pricing is perfect. It's not expensive because it's all-inclusive. The operating system, database, security, different file systems. So, overall, it's cheaper than Oracle or UNIX systems with O...

What needs improvement with IBM Disaster Recovery Services?

Nothing, it’s almost perfect.

What is your primary use case for IBM Disaster Recovery Services?

The use case is for high availability and disaster recovery.

What is your experience regarding pricing and costs for Infrascale Platform?

I would always prefer better pricing, but I find that their pricing is appropriate. It's in keeping with what we are offering and how it allows us to resell with enough margin. We recently renewed ...

What needs improvement with Infrascale Platform?

Infrascale Backup & Disaster Recovery could improve in the area of documentation, which they are continuously working on. This is an ongoing process that should continue as documentation can al...

What is your primary use case for Infrascale Platform?

I have been using Infrascale Backup & Disaster Recovery since 2016, which is approximately six to seven years. During this time, we transitioned from other solutions to fully adopt Infrascale's...

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Product Reports

Disaster Recovery as a Service

Download IBM Disaster Recovery Services product report

Infrascale Backup & Disaster Recovery

Download Infrascale Backup & Disaster Recovery product report

Infrascale Backup & Disaster Recovery report

Also Known As

No data available

Infrascale Platform

Overview

IBM Resiliency Disaster Recovery as a Service (DRaaS) can provide end-to-end integrated services using private, public and/or hybrid cloud. IBM Disaster Recovery as a Service (DRaaS) provides continuous replication of critical applications, infrastructure, data and systems to the cloud so users can recover within minutes of an IT outage. Intelligent Orchestration offers a unified DR management approach that delivers real-time readiness validation.

IBM

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

i-Virtualize, QD, Continuum Managed Services LLC, Royal Arctic Line, Department of Science and Technology of the Republic of the Philippines, Idwala Industrial Holdings Limited, A-Plant c.a.r.u.s. Information Technology GmbH Hannover, eASPNet Taiwan Inc., Mobile Mini Inc., TriDatum Solutions Inc., M7 Managed Services Ltd., Hospital de la Concepci‹n

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

IBM Disaster Recovery Services vs. Infrascale Backup & Disaster Recovery