No more typing reviews! Try our Samantha, our new voice AI agent.

IBM Engineering Workflow Management vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
IBM Engineering Workflow Management boosted productivity by 30%, improving task tracking and offering valuable insights for scrum teams.
Sentiment score
6.2
ServiceNow Strategic Portfolio Management boosts ROI, streamlines processes, and improves business insights for mature companies through integration and visibility.
For organizations that haven't invested in people and processes, the product is underutilized and seen as overpriced.
IT Leadership at a computer software company with 201-500 employees
 

Customer Service

Sentiment score
6.3
IBM Engineering Workflow Management's support is generally good, but feedback varies and requires dedicated management for best results.
Sentiment score
6.7
ServiceNow's support is responsive and knowledgeable, offering helpful resources, despite occasional slow responses and challenges in resource accessibility.
The technical support from IBM rates an eight out of ten.
Technical Lead at Microgenesis Techsoft Private limited
The responses should be provided by AI automatically.
Senior Software Analyst at a tech vendor with 10,001+ employees
They should improve vendor compliance to align with ServiceNow's strategy.
Head of Business Agility and Development at Aqarat Real Estate Development Company
They have knowledgeable teams across all levels.
Senior Analyst at DXC Technology
 

Scalability Issues

Sentiment score
6.6
IBM Engineering Workflow Management is scalable, handling small to large projects; updates promise better reporting, though containerization is missing.
Sentiment score
7.7
ServiceNow offers scalable portfolio management, supporting large enterprises with customizable workflows, despite high licensing costs, for efficient expansion.
Scalability is critical for our clients as they deal with numerous projects and changes.
Head of Business Agility and Development at Aqarat Real Estate Development Company
Based on my experience, while I am unsure about how scalable ServiceNow Strategic Portfolio Management is, it is very adaptable, and I would rate that an 8.5.
BA at North America Direct, Inc.
 

Stability Issues

Sentiment score
6.4
IBM Engineering Workflow Management is generally stable, but performance issues and customization challenges affect user experience and stability ratings.
Sentiment score
8.2
ServiceNow Strategic Portfolio Management boasts 99.9% availability, with users praising its reliability despite occasional performance issues.
I have not faced any outages or downtime with ServiceNow Strategic Portfolio Management.
BA at North America Direct, Inc.
 

Room For Improvement

IBM Engineering Workflow Management needs UI modernization, better tool integration, improved permissions, and streamlined upgrades to enhance adoption.
ServiceNow Strategic Portfolio Management requires cost reduction, better usability, enhanced integrations, improved reporting, and support for non-IT projects.
Improved graphics in terms of metrics and connectivity to SharePoint from Microsoft products would be beneficial.
Sr. Project Scheduler at a government with 10,001+ employees
IBM Engineering Workflow Management can be improved by enhancing its pricing structure.
Technical Lead at Microgenesis Techsoft Private limited
The recommended export and import functionality could be developed into a real-time scenario to allow seamless data synchronization without manual interventions.
Freelancer at a media company with 1,001-5,000 employees
The integration of artificial intelligence is something my customer is considering for future upgrades.
Head of Business Agility and Development at Aqarat Real Estate Development Company
The auto-closing of incidents with AI should be implemented; for example, if a user is facing an issue with a computer or some application, that incident needs to be taken care of by AI itself instead of a human.
Senior Software Analyst at a tech vendor with 10,001+ employees
 

Setup Cost

IBM Engineering Workflow Management offers complex, costly licensing, yet its effectiveness and ROI justify the investment for many organizations.
ServiceNow Strategic Portfolio Management offers high value for large enterprises, despite perceived high costs and complex pricing models.
If a company is prepared to get a return on the investment, the price is worth it.
IT Leadership at a computer software company with 201-500 employees
A pricing model adjustment is needed for better alignment with customer usage.
Head of Business Agility and Development at Aqarat Real Estate Development Company
It's a bit costly currently.
Senior Analyst at DXC Technology
 

Valuable Features

IBM Engineering Workflow Management enhances task management with robust traceability, customizable dashboards, and seamless integration for agile adoption.
ServiceNow Strategic Portfolio Management excels in user-friendly integration, resource management, analytics, and operational efficiency through strategic alignment features.
The capability of IBM Engineering Workflow Management in managing end-to-end workflows is quite robust, especially with the built-in change management capabilities.
Technical Lead at Microgenesis Techsoft Private limited
It provides more efficiencies for our scrum team, ensures everyone is on the same page, and offers leadership insight into progress.
Sr. Project Scheduler at a government with 10,001+ employees
Aligning the portfolio with overall strategy and goals is essential for success.
Head of Business Agility and Development at Aqarat Real Estate Development Company
The platform consolidates multiple offerings into one module, eliminating the need to invest in siloed applications.
Senior Analyst at DXC Technology
The main benefit that IT Business Management provides for me includes tracking the request and finding out the status of the request, which results in time saving.
Senior Software Analyst at a tech vendor with 10,001+ employees
 

Categories and Ranking

IBM Engineering Workflow Ma...
Ranking in Enterprise Agile Planning Tools
10th
Average Rating
6.8
Reviews Sentiment
6.2
Number of Reviews
18
Ranking in other categories
Software Configuration Management (4th)
ServiceNow Strategic Portfo...
Ranking in Enterprise Agile Planning Tools
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Project Portfolio Management (6th)
 

Mindshare comparison

As of August 2026, in the Enterprise Agile Planning Tools category, the mindshare of IBM Engineering Workflow Management is 2.8%, up from 1.5% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 3.6%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools Mindshare Distribution
ProductMindshare (%)
ServiceNow Strategic Portfolio Management3.6%
IBM Engineering Workflow Management2.8%
Other93.6%
Enterprise Agile Planning Tools
 

Featured Reviews

Manoj Sajjan - PeerSpot reviewer
Technical Lead at Microgenesis Techsoft Private limited
Manages complex workflows effectively and offers valuable features
My name is Sofia from PeerSpot regarding my experience with IBM Engineering Workflow Management. It is a leading review site. The solution is very easy to trace. My company name is MicroGenesis TechSoft Private Limited, and my title is Technical Lead. I am interested in being a reference for this vendor. PeerSpot will create an account and email login credentials. The review will be published in written and/or audio format on peerspot.com and made available to other users. PeerSpot will email a link to the written review for editing at any time. The review may be available to third parties on third-party websites. For anonymous reviews, names will not appear. Email notifications relevant to the review are optional and can be opted out at any time. The use of reviews is subject to PeerSpot's terms of use at peerspot.com/tos. On a scale of 1-10, I rate IBM Engineering Workflow Management a 10.
reviewer1470327 - PeerSpot reviewer
Senior Software Analyst at a tech vendor with 10,001+ employees
Workflow automation has streamlined request tracking and approval processes for my teams
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps and Power Automate are much cheaper now compared to ServiceNow Strategic Portfolio Management. They should provide the approval license at no cost for ServiceNow Strategic Portfolio Management; otherwise, it would be difficult to continue with ServiceNow Strategic Portfolio Management. They must add integrations with other tools, and also a plug and play integration. The auto-closing of incidents with AI should be implemented; for example, if a user is facing an issue with a computer or some application, that incident needs to be taken care of by AI itself instead of a human.
report
Use our free recommendation engine to learn which Enterprise Agile Planning Tools solutions are best for your needs.
908,800 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Government
12%
Financial Services Firm
8%
Construction Company
8%
Financial Services Firm
14%
Manufacturing Company
10%
Government
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise9
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise27
 

Questions from the Community

What needs improvement with IBM Engineering Workflow Management?
IBM Engineering Workflow Management can be improved by enhancing its pricing structure, specifically the cost and licensing of this solution.
What is your primary use case for IBM Engineering Workflow Management?
The typical use case for IBM Engineering Workflow Management is to streamline project management and ensure efficient workflow.
What advice do you have for others considering IBM Engineering Workflow Management?
My name is Sofia from PeerSpot regarding my experience with IBM Engineering Workflow Management. It is a leading review site. The solution is very easy to trace. My company name is MicroGenesis Tec...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
I purchased the license for the product directly from ServiceNow Strategic Portfolio Management.
What needs improvement with ServiceNow Strategic Portfolio Management?
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps a...
What is your primary use case for ServiceNow Strategic Portfolio Management?
My use cases for ServiceNow Strategic Portfolio Management include ITSM. For ITSM, I use it for the service desk, workflow creations, catalog creation, and automatic allocations. I work with Servic...
 

Also Known As

IBM Rational Team Concert (IBM ALM), IBM RTC
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Telstra Corporation, Visteon, Atos SE, Panasonic Automotive Systems, IBM Global Technology Services, CareCore National, JTEKT Corp., ItaÒ BBA, Avea, CACEIS, Danske Bank Group, APIS IT
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about IBM Engineering Workflow Management vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.