IBM FileNet vs Mobius Content Services Platform comparison

IBM and Rocket Software are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 8.0, while Rocket Software is ranked #15 with an average rating of 4.0. IBM holds a 10.5% mindshare in ECM, compared to Rocket Software’s 1.3% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 50% of Rocket Software users who would recommend it.

IBM FileNet

Read 101 IBM FileNet reviews

3,501 Views
2,225 Comparison Views

91% willing to recommend

Mobius Content Services Pla...

Read 4 Mobius Content Services Platform reviews

746 Views
327 Comparison Views

50% willing to recommend

IBM FileNet

Mobius Content Services Pla...

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Mobius Content Services Platform and IBM FileNet are competing in the enterprise content management category. IBM FileNet seems to have the upper hand with its extensive feature set and advanced capabilities, overshadowing concerns about its pricing.

Features: Mobius Content Services Platform includes flexible content management, integration capabilities, and robust compliance and archival features. IBM FileNet provides advanced automation, document management, and powerful analytics and scalability options.

Ease of Deployment and Customer Service: Mobius Content Services Platform offers a straightforward deployment process with strong integration support. IBM FileNet's deployment is more complex but is supported by comprehensive documentation and professional services.

Pricing and ROI: Mobius Content Services Platform offers competitive initial pricing, appealing to budget-conscious buyers. IBM FileNet justifies its higher costs with greater long-term ROI through advanced functionalities and efficiencies.

To learn more, read our detailed IBM FileNet vs. Mobius Content Services Platform Report (Updated: March 2025).

Buyer's Guide

IBM FileNet vs. Mobius Content Services Platform

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

No ranking in other categories

Mobius Content Services Pla...

Ranking in Enterprise Content Management

15th

Average Rating

6.6

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.5%, up from 9.7% compared to the previous year. The mindshare of Mobius Content Services Platform is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

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reviewer2597169

Manager, CNIB Smartlife Western Canada at a non-profit with 501-1,000 employees

Improving data accessibility and security through enhanced interface design

In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our clients' entire process as they go through programs, capturing details of their work journey Mobius…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"FileNet is highly scalable and suited for implementation in large multinational organizations."

"We have made our service routes more efficient, as far as moving work through the system and being able to react to customer situations and needs better by improving things, such as, address and beneficiary changes. I know that we have definitely made improvements in the process."

"We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems."

"FileNet has the capabilities to meet compliance and regulatory requirements. It is very secure."

"It has a very broad market share and a lot of people know about it."

"The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions."

"Stability is really good. We fairly recently upgraded a version of it and have not been having any problems. The resources seem to be really good with this version; it is a little easier to troubleshoot issues."

"For a large company, for the robustness, stability, performance, and the growth — that you can grow it within seconds — I would advise using FileNet, without any doubt."

More IBM FileNet pros

"Mobius excels in ensuring data security for captured content, which is crucial."

"This solution has improved our organization by providing a central repository for business data with control over sensitive data."

"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."

"Mobius excels in ensuring data security for captured content, which is crucial."

Cons

"I would like IBM to improve with each release, continue moving towards a continual, tighter integration, and build solutions that take advantage of all the different modules the platform has from one place."

"Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly."

"We do have some individuals that do need to come up to speed on it technically, and the only onsite training for Case Manager is in Europe, there is not a lot of US-based training. So they have to do all their training online rather than being able to go and have a good bootcamp-style training somewhere nearby."

"Needs a better administration tool."

"The FileNet API seems like it is very difficult and not transparent."

"The usability is fair. It could be a bit better. It could be better designed. They could put more effort into the user experience and do a better job of integrating other components, like Datacap, to be a bit more seamless."

"In terms of functionality, what customers might be looking for is a little more in terms of native-records retention. Records Management is an add-on product. If there were just a little more of that built into the core functionality, that would be helpful."

"To start with there are too many add-ons, which makes it hard for us. If they simplified the add-ons and plugins to be added to our existing systems, it would definitely help us in the future."

More IBM FileNet cons

"If it were up to me, I wouldn't use Mobius due to its lack of accessibility and outdated interface."

"The primary area for improvement is the platform's accessibility."

"Sales and service need to be more consistent."

"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."

Pricing and Cost Advice

"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."

"My customers have seen ROI. There have been productivity gains, time savings gains, and things that they have been doing much more efficiently in a more modern way than they were before."

"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."

"Licensing costs depend on the size of the storage."

"FileNet is quite expensive, although Documentum is expensive too."

"The platform is inexpensive."

"The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."

"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."

More IBM FileNet pricing and cost advice

"The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

12%

Government

10%

Insurance Company

Computer Software Company

21%

Financial Services Firm

20%

Insurance Company

13%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

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What is your experience regarding pricing and costs for IBM FileNet?

The product has become more expensive and requires significant investment for enterprise solutions.

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What needs improvement with IBM FileNet?

FileNet needs improvement in pricing as it has become very expensive. Also, in comparison to local solutions, the need for coding is a disadvantage.

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Which of the ECM products compares the best to ASG Mobius Document direct?

There are several systems that are capable of providing security at a document level, with encryption a rest, and a robust API. But as far as granularity goes, I don't see much else being able to a...

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What is your experience regarding pricing and costs for Mobius Content Services Platform?

We don't incur direct costs as the government pays for Mobius, and we use Salesforce for data capturing ourselves.

See all answers

What needs improvement with Mobius Content Services Platform?

The primary area for improvement is the platform's accessibility. Enhancing the user interface by simplifying it, improving color contrast, and adhering to proper coding standards for assistive tec...

See all answers

Comparisons

OpenText Extended ECM vs IBM FileNet

Compared 17% of the time

SharePoint vs IBM FileNet

Compared 16% of the time

OpenText Documentum vs IBM FileNet

Compared 16% of the time

Hyland OnBase vs IBM FileNet

Compared 9% of the time

Adobe Experience Manager vs IBM FileNet

Compared 2% of the time

More IBM FileNet Competitors

SharePoint vs Mobius Content Services Platform

Compared 22% of the time

OpenText Documentum vs Mobius Content Services Platform

Compared 21% of the time

Alfresco vs Mobius Content Services Platform

Compared 18% of the time

OpenText Extended ECM vs Mobius Content Services Platform

Compared 16% of the time

More Mobius Content Services Platform Competitors

Product Reports

Buyer's Guide

IBM FileNet

March 2025

Download IBM FileNet product report

Buyer's Guide

Enterprise Content Management

March 2025

Download Mobius Content Services Platform product report

Also Known As

No data available

ASG Mobius, ASG ViewDirect

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

Mobius is an intelligent information management solution that delivers
content services with a granular policy management foundation to manage the
life cycle of enterprise content and data in accordance with corporate policies,
industry regulations and government mandates at web-scale speeds with accuracy and reliability.

Rocket Software

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Liberty Mutual

Buyer's Guide

IBM FileNet vs. Mobius Content Services Platform

March 2025

Free Report: IBM FileNet vs. Mobius Content Services Platform

Find out what your peers are saying about IBM FileNet vs. Mobius Content Services Platform and other solutions. Updated: March 2025.

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