IBM FileNet vs Mobius Content Services Platform comparison

IBM FileNet vs. Mobius Content Services Platform

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mobius Content Services Pla...

Ranking in Enterprise Content Management

16th

Average Rating

6.6

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 9.4%, down from 10.2% compared to the previous year. The mindshare of Mobius Content Services Platform is 1.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

Read full review

reviewer2597169

Manager, CNIB Smartlife Western Canada at a non-profit with 501-1,000 employees

Improving data accessibility and security through enhanced interface design

In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our clients' entire process as they go through programs, capturing details of their work journey Mobius…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to tag data, as it seems to be indexed well. It is a good space to manage data, keep track of it, and organize it."

"Provides records management functions."

"Instead storing our documents offsite, we are storing all of our documents electronically."

"It has increased our productivity."

"It has a robust API. We are able to have systems communicate with each other, and do business process automation."

"The key feature for us is that it keeps our content store small. That helps our DBAs when they have to do the backups of our audit system, or of the content store."

"It saves our customers time by 30 to 40 percent by eliminating the time to process paper."

"The usability is very good. We like the Content Navigator. It's very easy to use the search and retrieve for documents and has a lot of options for the user to download documents or send an email."

More IBM FileNet pros

"Mobius excels in ensuring data security for captured content, which is crucial."

"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."

"This solution has improved our organization by providing a central repository for business data with control over sensitive data."

"Mobius excels in ensuring data security for captured content, which is crucial."

Cons

"The most valuable features of IBM File Manager are workflow, content, and process capabilities."

"IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user."

"I think it's to the point where there are probably too many features. Every software, as it matures and graduates, grows the list of features. What many of our customers express is that it's just too complicated. They're using maybe five or ten percent of the features but they're having to pay for 100 percent. There is room for improvement in terms of simplifying it."

"Sometimes, there can be issues with the database connections. FileNet has too many outages because things are broken in the database."

"The FileNet API seems like it is very difficult and not transparent."

"During the initial setup, all the details and different technical things that we were trying to figure out became complex."

"Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly."

"Our client feels FileNet does not provide them with content searchability. They feel it's cumbersome. They're only using Metadata. If the Metadata is not well-populated, it becomes a problem to retrieve a document."

More IBM FileNet cons

"The primary area for improvement is the platform's accessibility."

"If it were up to me, I wouldn't use Mobius due to its lack of accessibility and outdated interface."

"Sales and service need to be more consistent."

"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."

Pricing and Cost Advice

"The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."

"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."

"Yearly, we pay for the maintenance, which is $20,000."

"FileNet is not cheap, but you absolutely get what you pay for. "

"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."

"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."

"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."

"IBM FileNet is an expensive solution."

More IBM FileNet pricing and cost advice

"The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment."

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

11%

Government

10%

Insurance Company

Computer Software Company

21%

Financial Services Firm

14%

Insurance Company

13%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

What is your experience regarding pricing and costs for IBM FileNet?

From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is somewhat expensive, it remains manageable. The company rates it between 3 and 5 be...

What needs improvement with IBM FileNet?

The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; we have to use the IBM FileNet native API, which is quite outdated.

Which of the ECM products compares the best to ASG Mobius Document direct?

There are several systems that are capable of providing security at a document level, with encryption a rest, and a robust API. But as far as granularity goes, I don't see much else being able to a...

What is your experience regarding pricing and costs for Mobius Content Services Platform?

We don't incur direct costs as the government pays for Mobius, and we use Salesforce for data capturing ourselves.

What needs improvement with Mobius Content Services Platform?

The primary area for improvement is the platform's accessibility. Enhancing the user interface by simplifying it, improving color contrast, and adhering to proper coding standards for assistive tec...

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Compared 18% of the time

Alfresco vs Mobius Content Services Platform

Compared 14% of the time

IBM ECM vs Mobius Content Services Platform

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Product Reports

IBM FileNet

Download IBM FileNet product report

Enterprise Content Management

Download Mobius Content Services Platform product report

Also Known As

No data available

ASG Mobius, ASG ViewDirect

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

Mobius is an intelligent information management solution that delivers
content services with a granular policy management foundation to manage the
life cycle of enterprise content and data in accordance with corporate policies,
industry regulations and government mandates at web-scale speeds with accuracy and reliability.

Rocket Software

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Liberty Mutual

IBM FileNet vs. Mobius Content Services Platform