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IBM Maximo Application Suite vs Rackwise DCiM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo Application Suite
Average Rating
8.2
Number of Reviews
33
Ranking in other categories
Enterprise Asset Management (EAM) (1st), Billing Software (4th)
Rackwise DCiM
Average Rating
2.0
Reviews Sentiment
2.8
Number of Reviews
1
Ranking in other categories
Data Center Infrastructure Management (14th)
 

Mindshare comparison

IBM Maximo Application Suite and Rackwise DCiM aren’t in the same category and serve different purposes. IBM Maximo Application Suite is designed for Enterprise Asset Management (EAM) and holds a mindshare of 12.6%, down 20.6% compared to last year.
Rackwise DCiM, on the other hand, focuses on Data Center Infrastructure Management, holds 3.5% mindshare, up 2.3% since last year.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
IBM Maximo Application Suite12.6%
Infor CloudSuite6.8%
IFS Cloud Platform6.7%
Other73.9%
Enterprise Asset Management (EAM)
Data Center Infrastructure Management Mindshare Distribution
ProductMindshare (%)
Rackwise DCiM3.5%
Device4211.1%
Schneider Electric EcoStruxure IT9.0%
Other76.4%
Data Center Infrastructure Management
 

Featured Reviews

Antony Mishra - PeerSpot reviewer
Java Software Engineer at GPA
Asset management has become streamlined and decision-making is now driven by lifecycle data
The best features IBM Maximo offers are that it is very simple to deploy on OpenShift using Ansible playbooks. It also has excellent support for integration, is simple to configure, and the asset register is very straightforward. Work management and managing inventory are seamless. In terms of integration support, I have used preventive maintenance, work generation, accurate work execution planning, tracking actuals, and I can easily integrate with other tools and systems. IBM Maximo Suite gives me a single place where service cycles are standardized and tied to compliance. IBM Maximo has positively impacted my organization as it has been a very useful tool. It reduced human error by moving away from pen and paper-based scheduling. It saved cost by minimizing unexpected downtime of assets, with approximately 50% of time being saved. We have also reduced overwork among staff by removing redundant information and smoothing task flows. It helps us scale our team without micromanaging small issues.
DM
Works at WZC Networking LLC
Horrible support for a product that can be improved in every way possible
This solution could be improved in every way possible. First, support is horrible at its best, and non-existent at its worst. Stencil updates, for example, can take up to one year before you even see anything. The vendor is all supportive when you are looking to purchase the product. However, once you have the software, they make ghosts even look real. The core product was last updated in 2013. It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils. Don't expect it to work well with anything that's not Internet Explorer, not to mention the hesitations and IE crashes that come from the horrible coding.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Even if we do not look at the full software and we look at smaller use cases within the software, the ROI is often quite substantial."
"This is the Cadillac of asset management applications."
"We have fully used Maximo for maintenance and inventory and purchasing management to manage cement factory operations and maintenance for more than 11 years."
"If it's not the best EAM product, it is one of the best out there."
"Flexibility is one of the key components, along with ease of use."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"When we integrated the Maximo DB with the BI tool, we were able to track and manage the inventory levels in a much more controllable way, and reduced the inventory levels significantly within one year."
"IBM Maximo has increased our efficiency by 65%."
"The only features that we have found valuable are related to rack elevation and layout, where it has the ability to build rack elevations."
 

Cons

"IBM Maximo covers GL but only at a surface level. It doesn't provide deep account analysis."
"From that perspective, the UI is quite old-fashioned, and that would be one of my main concerns."
"Many improvements are needed in the customer support service department because of delays in response, which are very costly."
"Licensing costs for IBM Maximo are now more expensive relative to some of the cloud-based platforms that offer cheaper solutions and are more flexible in terms of fees."
"Inventory management, especially: item cards – I need to be able to track item balance and history back to a given date; inventory financial reports need a lot of enhancement; consignment stock management has an issue – raised with the vendor."
"The initial setup was complex, because it is a complex product."
"Revision management of file attachments."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"This solution could be improved in every way possible."
"It uses a cobbled together Excel spreadsheet as a database, mixed in with poorly developed and outdated Visio layouts and stencils."
 

Pricing and Cost Advice

"$USD700 per agent user."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"The price of IBM Maximo could reduce, it is expensive."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Manufacturing Company
10%
Government
8%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise22
No data available
 

Questions from the Community

What needs improvement with IBM Maximo?
There are a couple of places, but I cannot name one at this moment because I still need to go through more of the things because there is a lot which I need to learn. Something related to the custo...
What is your primary use case for IBM Maximo?
I generally develop IBM Maximo reports and then some automation scripts, and the major thing which I have customized is an application called Archival solution that we created from scratch. For the...
What advice do you have for others considering IBM Maximo?
AI Watson, I have not used it so far. I was trying to use it, but there are some challenges for me to use it. I will definitely try to give a review once I use it. I have not used it so far. I will...
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Also Known As

Maximo
No data available
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
salesforce.com, Verio, Lilly, AAA, Acxiom, metroPCS, Kelly services, Bae systems, Christian Dior, CDM, Iron Mountain, Telstra, Mentor Graphics
Find out what your peers are saying about IBM, Hexagon AB, Infor and others in Enterprise Asset Management (EAM). Updated: October 2026.
920,769 professionals have used our research since 2012.