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IBM ProtectTIER vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
69th
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Ranking in Deduplication Software
5th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
60
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Deduplication Software category, the mindshare of IBM ProtectTIER is 1.9%, up from 0.9% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 5.4%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software Mindshare Distribution
ProductMindshare (%)
Veritas NetBackup Appliance5.4%
IBM ProtectTIER1.9%
Other92.7%
Deduplication Software
 

Featured Reviews

AG
Technical Lead at a manufacturing company with 10,001+ employees
Provides a short-term backup, archive, and cataloging for 20,000 people in our organization
The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.
SG
Technical Manager at Rigor Systems Limited
Backup management excels with user-friendly interface and effective deduplication, offering robust data protection
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The most valuable feature is the incremental backup."
"In terms of stability, I've found it to be very stable."
"The command-line interface is good."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The cataloging is the best feature, as it takes millions of frames for the backup and, because it's incremental, it takes less time to complete."
"I will highly recommend this product for excellent and quick backup solution in small and large IBM I Series environment."
"The most valuable features are the self-service features and the ability to search the data."
"Even though we have top cloud solutions, if the infrastructure is on-premise and it's a large enough infrastructure, and if you have a good team to manage, the best, the most dependable solution would be NetBackup."
"Installing this solution is very simple and takes perhaps five or ten minutes."
"The NetBackup appliance features customized software that is designed for storage."
"It has been our go-to product for backup."
"The most valuable feature of this solution is that it can be used in many different kinds of systems."
"We find the pricing is reasonable."
"The most valuable feature is that the backup and restoring process is very fast."
"The tool is easy to use, stable, and performs well, but it depends on the environment where it is deployed. It is leaning more toward huge enterprises where it is positioned. It needs to be as easy as others but addresses more complex requirements."
 

Cons

"It is unmanageable. Support would be good."
"The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time."
"The backup for a large amount of data is slow."
"Setting up the system to work with legacy equipment is a bit complex at times."
"My advice to anybody who is considering this solution is to conduct a proof of concept first because everybody's needs are different, and this product is not suitable for every kind of backup."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"IBM ProtectTIER could improve by being more user-friendly."
"These days, we are thinking about pushing another solution because of the poor support from IBM."
"The price needs to be improved because it is really expensive."
"The upgrade process of the solution needs to be improved since it is extremely complicated, especially without the benefit of a support person who can guide one through it."
"We had some problems with the backup of the physical server."
"It could be better integrated with other platforms."
"Veritas NetBackup Appliance needs to improve its security. It needs to ensure that it is 100 percent protected against cyberattacks."
"The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market."
"Technical support could be improved, the knowledge base is quite low and it's complicated to deal with them."
"The monitoring could be a bit better."
 

Pricing and Cost Advice

"This solution is very expensive."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"IBM ProtectTIER is an expensive solution."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"Appliances do not come cheaply."
"The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a nine."
"The product is expensive and comes with a yearly license."
"I rate the solution's pricing a nine out of ten."
"The pricing for the solution's software maintenance and licensing is high."
"The licensing costs for this solution are very high."
"Veritas NetBackup Appliance is priced well compared to other solutions."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
8%
Performing Arts
8%
Retailer
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise27
 

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...
What needs improvement with Veritas NetBackup Appliance?
I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...
What is your primary use case for Veritas NetBackup Appliance?
My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Beta Offshore
Find out what your peers are saying about IBM ProtectTIER vs. Veritas NetBackup Appliance and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.