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IBM ProtectTIER vs Veritas NetBackup Appliance comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
63rd
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
20th
Ranking in Deduplication Software
4th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
60
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Deduplication Software category, the mindshare of IBM ProtectTIER is 2.7%, up from 1.3% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 5.9%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software Mindshare Distribution
ProductMindshare (%)
Veritas NetBackup Appliance5.9%
IBM ProtectTIER2.7%
Other91.4%
Deduplication Software
 

Featured Reviews

AG
Technical Lead at a manufacturing company with 10,001+ employees
Provides a short-term backup, archive, and cataloging for 20,000 people in our organization
The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.
MohamedFekry - PeerSpot reviewer
Enterprise Architect at vertowave
High-speed backup and strong deduplication have supported secure long-term data protection
In my opinion, what can be improved about Veritas NetBackup Appliance includes licensing. A mixed licensing model would be more helpful, such as terabytes plus virtual machines, terabytes plus instances, or number of instances. I believe this could work and create a new competitive licensing model against other products. Additionally, embedding Enterprise Vault or some of its features in the backup software would enable better competition with Commvault, which offers backup and archiving from the same console. For the next release of Veritas NetBackup Appliance, I would like to see improvements in licensing, increased deduplication ratio, and enhanced high availability. Having high availability for Veritas NetBackup Appliance without requiring virtual storage like Cohesity would be important. Improving the overall high availability of Veritas NetBackup Appliance would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I will highly recommend this product for excellent and quick backup solution in small and large IBM I Series environment."
"If you are looking for a reliable and scalable enterprise-class solution, you should consider this solution."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The command-line interface is good."
"The most valuable feature is the incremental backup."
"The most valuable features are the self-service features and the ability to search the data."
"In terms of stability, I've found it to be very stable."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The most valuable feature of this solution is the backup speed."
"Veritas NetBackup Appliance's most valuable feature is information backup."
"The documentation is okay. You are able to follow it and it is helpful."
"The customer service and support are excellent."
"I recommend Veritas NetBackup Appliance as a great product worth exploring."
"The product is quite stable and reliable; there are no bugs or glitches and it doesn't crash or freeze, and its performance is good."
"We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied."
"I like the solution, it works well, the integration to the VMware environment is good, and the documentation is helpful and easy to follow."
 

Cons

"My advice to anybody who is considering this solution is to conduct a proof of concept first because everybody's needs are different, and this product is not suitable for every kind of backup."
"The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"These days, we are thinking about pushing another solution because of the poor support from IBM."
"It is unmanageable. Support would be good."
"Setting up the system to work with legacy equipment is a bit complex at times."
"IBM ProtectTIER could improve by being more user-friendly."
"The challenge arose due to a space issue. The issue was related to disk breaks, especially when power cuts occurred. One of the disks would break, leading to a loss of functionality."
"Veritas support needs improvement. They contact you on time and follow up on time, but they are unable to understand the problem and develop a solution."
"We are having problems with them because of the licensing, and this is why we are changing solutions."
"The only drawback for NetBackup, and of course for Veritas, is that they have stuck to the same environment and to the same UI - User Interface. This needs to be improved in future releases. It needs to be more dynamic."
"The monitoring could be a bit better."
"NetBackup Appliance's pricing is reasonable, but it could be lower."
"It would be a better solution if we were able to make more reports in regards to the backup system."
"I would like to see a product that requires less expertise to manage it."
 

Pricing and Cost Advice

"This solution is very expensive."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"IBM ProtectTIER is an expensive solution."
"On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight."
"It costs more to license support for this solution, compared to others."
"The licensing costs for this solution are very high."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a nine."
"The product's price is high."
"The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good."
"The solution is not cheap"
"The price of this solution is very high compared to other solutions."
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Top Industries

By visitors reading reviews
Construction Company
18%
Financial Services Firm
12%
Manufacturing Company
12%
Comms Service Provider
11%
Financial Services Firm
13%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise28
 

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...
What needs improvement with Veritas NetBackup Appliance?
I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...
What is your primary use case for Veritas NetBackup Appliance?
My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Beta Offshore
Find out what your peers are saying about IBM ProtectTIER vs. Veritas NetBackup Appliance and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.